Customer Reviews for C&D Mini Warehouses
(U-Haul Neighborhood Dealer)

320 reviews

657 Ocean Hwy S   Hertford, NC 27944

(252) 426-1185

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 426-1185

657 Ocean Hwy S
Hertford, NC 27944

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JACOB U. 
Rating:
5.0

Fast friendly service. Easy to locate and good access. Has packing products on site. Highly recommend.

PAUL O. 
Rating:
3.0

Customer did not leave a comment.

Frank E. 
Rating:
4.0

Service was very good all around

Victor A. 
Rating:
4.0

Customer did not leave a comment.

Penni B. 
Rating:
2.0

I was charged an extra day for dropping off on a holiday when no one was there. The app on the phone would not upload a picture of the inside of the trailer. The day of drop off was the day on the contract. Not pleased.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

SCOTTD W. 
Rating:
5.0

The drop off representative did not try to adjust the mileage. It is only $11.40 cents but the nickel and diming makes me reluctant to ever use UHaul again.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Outstanding service

Eric W. 
Rating:
4.0

Dropped off after hours. Seems like a nice location.

MICHAEL C. 
Rating:
1.0

This location was HORRIBLE!! They overcharged me 247.00 for renting a car puller!!! They told me to call customer service about my overcharges.. I called customer service and they told me that the store was responsible for the charges and couldn't understand why they charged me for car insurance when that was not what we rented.. I called the store back and the lady there was speaking over me!! I told her that I was going to charge them with fraud…. SO I DID!!! Never….ever again!!! GO SOMEPLACE ELSE!!! There's one in Elizabeth City!!!

WILLIAM H. 
Rating:
5.0

The lady who handled the reservation could not have been nicer, more helpful and efficient. It was a pleasure doing business with this company and i look forward to doing so in the future. Great Office, great Employee.

JUNIUS F. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

SEAN O. 
Rating:
5.0

Excellent customer service. Highly recommend this location.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

ADRIA B. 
Rating:
5.0

Awesome location, will use again

JAMESEDWARD R. 
Rating:
4.0

They allowed a dog inside the vehicle, we had to clean muddy paw prints on the seats

TARIQAS-SAMAD S. 
Rating:
5.0

Customer did not leave a comment.

CESAR R. 
Rating:
1.0

Update your system. I make reservations online and it turns out that the location was closed. I did the self check out and when I returned the trailer I was told that shouldn't have taken it. Then they charged me an extra $40 because they were closed. I will not be using uhaul again.

Jonathan H. 
Rating:
5.0

Customer did not leave a comment.

Earl B. 
Rating:
5.0

Staff is Awesome

EARL B. 
Rating:
5.0

Customer did not leave a comment.

MACK S. 
Rating:
2.0

My issue is not with the location, but with uhaul. I made my reservation 4 weeks prior to my move date and received a call the day before my move telling me that I had to drive 1.5 hours to pick up my truck because that was the closest one to me.

PENDA J. 
Rating:
1.0

Customer did not leave a comment.

TERRILL T. 
Rating:
4.0

Customer did not leave a comment.

KENNETH R. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL J. 
Rating:
4.0

Customer did not leave a comment.

WILLIELAMONT B. 
Rating:
5.0

No changes, perfect

Gary B. 
Rating:
5.0

Customer did not leave a comment.

EDWIN S. 
Rating:
5.0

None at this time

AUGUST W. 
Rating:
2.0

After hours check in was a nightmare it wasn't disclosed that I have to have two or three references to call in the middle of the night.

Michael B. 
Rating:
5.0

Excellent customer service!! Very helpful. Highly recommended!

Lisa N. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
4.0

The change from Edenton to Hertford was not an insurmountable obstacle and the Hertford location has the truly wonderful personnel.

ELIZABETH C. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

very customer oriented

BRONISLAW P. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Very pleasant experience. I will return.

KEY S. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL R. 
Rating:
5.0

Customer did not leave a comment.

GERALD B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Exceptional...took me an hour early and changed size without hesitation..

BARBARA H. 
Rating:
5.0

Customer did not leave a comment.

Benet E. 
Rating:
5.0

Customer did not leave a comment.

Randall M. 
Rating:
5.0

They were great!

mennis B. 
Rating:
5.0

helpfully employees, good experience

Frank B. 
Rating:
5.0

would like to see cruise control on all trucks.

ALAN S. 
Rating:
3.0

I confirmed my location for pickup but when I got there the location was closed due to the holiday. Called Uhaul and was sent to another location 15 miles back and was told the keys would be in the truck. The keys were not in the truck and I spent almost an hour and a half on the phone and was told that I was not set up for 24/7 pickup and had to create an account and do all the steps to pick get the keys out of the lock box. When i questioned the rep about how to do this she told me to watch the video then call her back and basically hung up on me. 2 hours later i had the keys. I was very disappointed in the phone customer service i received especially when they hung up on me.

William L. 
Rating:
5.0

Back of truck was dirty but everything else was great..

ROBIN D. 
Rating:
3.0

Answer the phone. I called many times during open hours only to consistently get the voicemail.

Brian U. 
Rating:
5.0

Customer did not leave a comment.

ALAN S. 
Rating:
5.0

Nothing to improve. Super nice employee and very clean location.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
4.0

Customer did not leave a comment.

LISA K. 
Rating:
5.0

Customer did not leave a comment.

Bob G. 
Rating:
5.0

Customer did not leave a comment.

eric C. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
1.0

I have been overcharged and had to get a refund every time I use this service. Took all the money out of my account and made me wait 5 days to get it back. Such a disgrace. I wouldn't recommend that to my worst enemy. I will warn everyone about this before taking a risk like that.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY S. 
Rating:
1.0

Hello I am very Disappointed with your service and rental at this location I asked what and if I could drop off 4x8 trailer after hours after I was done I was told no problem told me weir to park trailer and they would see it when they came in now I have received a email saying I'm being charged a after hours Charge of $ 21.35 which is more than the charge for rental I really need some help with this issue

GERALD S. 
Rating:
3.0

Make sure the system works.

ANDREKA W. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
5.0

Customer did not leave a comment.

Jay W. 
Rating:
5.0

Customer did not leave a comment.

Damon R. 
Rating:
5.0

Customer did not leave a comment.

Debera L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
2.0

Attempted to drop off the vehicle at night. The app did NOT load the next screen. I was on hold for over an hr for support. Janice could not help me and she pushed me to another person. Jordan was fantastic and helped me out. I called in the AM to confirm gas level and the location never called me back. Over all experience has been marginal at best.

hugh L. 
Rating:
5.0

Customer did not leave a comment.

Kim L. 
Rating:
1.0

Invoice incorrect, charged for insurance I didn't ask for and a 'after hours' fee.

James F. 
Rating:
5.0

The representative at the pick up location was very kind and knowledgeable.

Asia H. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
1.0

they parked the truck on an angle so they could read F om the gas meter, but once on the flat road, it read 3/4! the truck broke down costing us 2 1/2 hours to our driving day the car hauler had a questionable strap and a tire with low preasure

Jefferson D. 
Rating:
4.0

Customer did not leave a comment.

terrance S. 
Rating:
4.0

Customer did not leave a comment.

Nancy L. 
Rating:
3.0

Customer did not leave a comment.

Sharie P. 
Rating:
5.0

Haven't dropped off yet

Patti B. 
Rating:
5.0

Customer did not leave a comment.

Garry C. 
Rating:
5.0

Thank you so much for GREAT Customer Service. I have in the past and ALWAYS will recommend tarheelfireplaceandgrill for getting a U- haul, my services were impeccable.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Ira F. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Steve F. 
Rating:
5.0

Nothing---everything was fine.

William J. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

My experience couldn't have been better! Thanks for going the extra mile for me.

Kaleb H. 
Rating:
5.0

Customer did not leave a comment.

Bron P. 
Rating:
3.0

Make it easier to drive vehicle off the lot; our rental truck was behind another rental truck we had to navigate around.

John W. 
Rating:
5.0

Customer did not leave a comment.

Lee D. 
Rating:
3.0

Customer did not leave a comment.

Thomas Y. 
Rating:
5.0

The level of understanding involving the stress of moving was amazing. I felt welcome and blessed.

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Friendly and expedient.

james C. 
Rating:
5.0

Great customer service!! Quick and easy pick up and return!! Awesome experience!

Jacqueline M. 
Rating:
5.0

Excellent service and vehicle that was promised was there. We've had experiences where the vehicle we asked for was not at the required location. Many Thanks

Mike W. 
Rating:
5.0

Customer did not leave a comment.

Austin Q. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top