Customer did not leave a comment.
John S
Customer Reviews for C&R Transmission
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvements... its a garage.
VIOLA MReturned parking lot was covered in snow even after days of opportunity to clear, I had to drive my truck threw around a foot just to put it in a place it would be out of the road. I then received calls for the next week from U-Haul or whoever starting I had not returned what I rented, I confirmed with the shop it was in fact returned, they brushed it off as well I must have just overlooked it, still received called for 2 more days saying I hadn’t returned what I rented with U-Haul threatening me saying to call immediately. As someone whos rented from U-Haul before, this was an uncomfortable thing to deal with, and unprofessional just due to someone being to lazy to look
JOSEPH FNo one was there. Sorry store front.
JOSEPH BSpeed of attention to customer
Timothy CNo one was there and no one answered the phone # that was on there to call to check it in
Darla CGreat experience.
Edgar BWe rented the trailer and it was full of animal poop
Roy WThis specific location always takes care of anything that I need as far as a truck or equipment they go above and beyond thank you you haul at C&R transmission
HEIDI HI would just like to say that in the last month I have rented to U-Hauls the first U-Haul we got was full of things when we went to pick it up and got it home we opened the back and people had left Furniture swimming pool and baby items from the last move we had to take care of it ourselves because we needed the U-Haul and then two days ago when I rented I was told the keys would be left for me and the owner of the U-Haul forgot all about it so I had to chase down a person that I knew that work there to get me a key 2 hours later which I was already doing them a favor by having it back by 9:00 the next morning which was short of my 24-hour rent of the vehicle so at this point I'm very disgusted with this U-Haul representative I've not being accommodated in any way they just laughed about it and said oh yeah he forgot I'm I am not very happy but there's nowhere else local for me to rent from this made it very hard on my daughter's move the first time in my move this time sincerely Miss Hollenberg
HEIDI HCheck in was also an issue. I am an old guy and therefore limited with my hand held phone. The after hours check in on Sunday took over 1-1/2 hours because the special lock box was not cooperating. The service person needed to consult on multicable issues and get permission and I am pretty sure that the guy / girl was tied up with other problems. I think your whole Web based system is not user friendly and you need more people to handle personal touch communications. Paul Black
Paul BMy app crashed as I was uploading final pictures of drop off, so I was worried about that, so maybe a confirmation email would’ve been nice
Samantha SEasy drop off! Fast and easy drop off!
Larry BHad a problem with the hitch on the trailer, it came off my truck while going down the highway, damaged my plug in for lights beyond repair, will need to be replaced. I purchased the insurance coverage and would like to use it to replace my plugs for lights on my truck, trailer was not damaged.
David SNothing
Leora SI am pleased all the way with everything including transmission service Thanks to everyone at the shop joe sveda
Joseph SAwesome service! Will recommend highly.
JEFFREY SYou are doing an awesome job! I did notice that you have 2 workers available to help with the move for 2 hrs. Was wondering if there any possible way to add extra hours if needed. You have a flat rate for two hours. Setup up additional rates per hour up to 4 hours will be great.
simona mFast and easy!!
Wendy CIt was well-lit easy to find and very easy to drop the equipment off after hours
RAYMOND HUhaul had a little bit of stuff inside before I got it. And I was charged more than I was told it would cost, then was told it would go back on to my card it still has yet to go on my card..
Danny HGot everything I needed and quick service
joseph sAll went perfectly. Thanks.
David BReally friendly person who helped me.
Bryan GThe guy at C & R Transmission had me in & out in no time! Very friendly, fast & professional. The only thing that could have been better is having more lighting in the parking are for when truck is returned at night!
Paula KGreat customer service!
Jim HGo out of business
derek dMake sure all lights work
Hallie SNothing
Kara WImprove the lighting! It was scary to pick up the truck after dark and it was parked in a field with a house next to it. They had a loose dog running around. It was a nightmare situation.
ERICA EVery nice! Smooth process
Tracey WFair experience, the attendant was clearly too busy. When he was able to get to us we were checked in efficiently.
Randy LWay overpriced and did not reset miles for our move in town tryed to say we went 40 miles and we only went 9miles around our town kept us at the store the for more then a hour bringing up lies and so on we even used google to check how many miles it was to our old house to the new house and he still wanted to say we was wrong made us put more gas in it then what was in it before we got it so after a long wait he knocked off 30miles we did not get any money back we had to pay a extra 16 dollars cause the guy said we see u monday and he told us after we got there it was post to be there sat vary bad place stay away
SHANE MGentleman that helped us was extremely helpful and courteous.
jeff bThe truck gas hog the guy there mark hands on with everything great guy
Jose VCharlie and his crew are amazing people helping with a smile whenever and wherever they can.
Izak V