Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul had a little bit of stuff inside before I got it. And I was charged more than I was told it would cost, then was told it would go back on to my card it still has yet to go on my card..
Got everything I needed and quick service
All went perfectly. Thanks.
Really friendly person who helped me.
The guy at C & R Transmission had me in & out in no time! Very friendly, fast & professional. The only thing that could have been better is having more lighting in the parking are for when truck is returned at night!
Great customer service!
Go out of business
Make sure all lights work
Nothing
Improve the lighting! It was scary to pick up the truck after dark and it was parked in a field with a house next to it. They had a loose dog running around. It was a nightmare situation.
Very nice! Smooth process
Fair experience, the attendant was clearly too busy. When he was able to get to us we were checked in efficiently.
Way overpriced and did not reset miles for our move in town tryed to say we went 40 miles and we only went 9miles around our town kept us at the store the for more then a hour bringing up lies and so on we even used google to check how many miles it was to our old house to the new house and he still wanted to say we was wrong made us put more gas in it then what was in it before we got it so after a long wait he knocked off 30miles we did not get any money back we had to pay a extra 16 dollars cause the guy said we see u monday and he told us after we got there it was post to be there sat vary bad place stay away
Gentleman that helped us was extremely helpful and courteous.
The truck gas hog the guy there mark hands on with everything great guy
Charlie and his crew are amazing people helping with a smile whenever and wherever they can.
Was not open
Nothing, they were great
It was a little disconcerting but overall it served its purpose.
Dropped off the truck during non working hours.
You guys were great! Thanks!
Let the customer know if the business will be open during their return time and what to do if the business is closed. I was not informed the business I rented my uhaul from would be closed at my return time. I couldn't fill out the online paperwork because I had locked the uhaul when I returned it and slid the keys in their mail slot.
Terrific experience. Truck was ready when I arrived. Got me in and out quickly both times, (pick up and return).
Dropped off after hours, so can't really rate the staff. Location is handy for drop-off.
I dropped off after hours. That is why I marked not applicable. It was extremely convenient. Only 3 blocks from my destination.
4x6 that I was supposed to rent that they did rent to me was a total liability the tires were low they had no tread and one of the rims had been repaired by pTutu.they did find a replace with a 5 x 8 after I complained but the first trailer was very very old and a liability needs to be pulled off the line
Really helpful .
No one was on site to receive uhaul. I dropped trailer off and called uhaul 1800 number to advise.
No suggestions
very unorganized, used foul language about Uhaul data base. Did not have equipment prepared. Put equipment on rental agreement that we did not get. We did not get a copy of the contract. Took over 2 hours to complete paper work and pick up equipment. Still having problems a week after turning in the Uhaul. Main office unwilling to compensate us as much as needed for all the trouble we had. HORRIBLE EXPERIENCE PERIOD!
