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Edith P
Customer Reviews for Cannon Cleaners
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Walter GThere wasn't a truck available for three hours. The people at Pavon Smog check (9802 S Normandie Av, Los Angeles, CA 90044) kicked me off the premises by referring me to a non-existent UHAUL office across the street. After I called UHAUL to inform them about the issue, I went back there and they made up a story that the brakes on the UHAUL failed. Meanwhile there were two other trucks on the premises. THIS IS THE WORST EXPERIENCE RENTING ANYTHING AND I HOPE YOU DO SOMETHING ABOUT THE RACIST FOLKS OVER AT PAVON SMOG CHECK (9802 S Normandie Av, Los Angeles, CA 90044)!!! The truck I rented at Cannon Cleaners was dusty and the back was also dusty and dirty.
BUNAAMA DKeep the reservation time as the customer requested it instead of changing it to make more money. My reservation was for 24 hrs. It was changed to 6 hours without my permission. No parking places to park the vehicle once done. Besides that, the vehicle was clean, smelled good, and I didn't have any complaints. I just would've appreciated a honest rent and would've suggested rentals to other friends and family.
Sherita DMake sure the trucks are well maintenance and ready to use. I was given one that sprayed gas over the ground & myself while pumping it. I took off work to move and had to pay my loaders for their time and wasted a lot of time and money. The tow truck had to pick up the Uhaul and I wasn’t given another one and was still charged plus I have to pay another month for storage because it’s after the 31st
MARY WExcellent customer service. Great location to rent a U-haul.
Bryant Tme entregaron la van muy sucia y sin gasolina muy mala experiencia ahora estoy preocupado me me quieran cobrar pir la limpieza o algo asi nunca habia tenido mala experiencia hasta esta ultima vez
Ernesto BScammers. Don’t use Uhaul from them. I left the gas more than what I picked it up as, close to 1/4 of a tank (a little less). They listed it was “empty” and charged me for extra gas. I even paid gas to get it filled up ahead of time. The end miles line up exactly but the receipt charges me as if it were empty when it’s not.
Lawrence CExcellent choices!
Alba CI could never reach anyone by phone. The store was closed on Monday. No signs in windows indicating this. Would not want to rent a vehicle from them again.
Charline JI did not get the van I reserved I got a truck that had a broken rear view mirror the inside cabin light was broken didn't work the inside cabin light for the actual truck was broken I was very dissatisfied I wish I could get my refund back almost had a serious incident because I wasn't able to see on the right side of the truck because of the mirror being broken very dissatisfied
Ronnell DCustomer Service Representative was communicative and went above and beyond to accommodate our needs.
Brando MThank you.
David GExcellent location seamless experience would highly recommend
Nathaniel CThe guy their who renta the vans is rude and always wants to charge you for insurance on the truck doesn’t even tell you how much is insurance or the total of your rental he just charges your card.
Franklin pGreat service! In my neighborhood, that made it very accessible for me
DUANE MAlways a pleasure doing business with them.
Keisha KMoney was charged way too much two times off my card .. fraud
Porcha VThe service was great. The representative was nice friendly and helpful. I will be back when needed again!
Willie AThis was a last minute pick up and the owner was great! I had already referred his location before I returned the vehicle (a 2 hour rental) and will definitely be referring and returning as needed! Thank you!
Danielle DEveryone is nice!
Cerena M