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kathleen S.
Customer Reviews for Cape Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Online pickup is a nightmare. Why does it ask me to input all my information at check in and not when i am making the reservation?????
Robert P.I did not receive the 2 dozen blankets that I request it which I wanted up paying for.
Peter A W.Pleasant facility
Thomas B.Great Job
Timothy K.Excellent service. Thank you Frank!
TAYLOR B.Location did not have the furniture covers or the moving dolly I ordered. They replaced it with an appliance dolly which was too big and cumbersome.
FRANK F.Frank was the most helpful of all U Haul people i dealt with in trying to schedule. I would definately recommend this location to anyone in need of a U Haul.
TINA O.good experience
MARK H.Make sure that all locations have the requested moving equipment (dollies, etc)
James P.Very friendly!
JILL H.Manager was very helpful and accomodating. Will use this location in the future.
Francis A.Inform the customer when they make a reservation weeks ahead of time to ensure a truck that one way not be available. This move was temporary will be moving permanently in 2 months will not use uhaul again.
KELLY H.