Customer did not leave a comment.
Dennis M
Customer Reviews for Captains Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to work with! Great people!
JAMES JNothing
RONALD WNothing!! Keep doing what You All are doing.
Linda CDue to a family emergency of the owner I was required to pick up the afternoon before the date specified. I asked if the additional hours would be added to charges was told no it would start at 9 the next morning as per reservation. When getting contract time started at 4 the day of pick up instead of returning by Sunday we had to return Saturday by 4 pm. We managed to get it there by 4:30 filled up with gas. Was charged additional 14.67. This was very rushed. Wasn't easy at all. So to do better just keep your word when uhaul is responsible for the time change. We were given an option to drive to Port Arthur which was 30 miles farther to pick up a different truck. Also a timely waste.
Vicki Onothing needs to be done, it's all good
Wayne BPersonal did not have a clue on how to prepare the rental agreement forms...waited over a hour and a half on her to fill out rental agreement...
KEITH D