Customer Reviews for Car Doctor 2
(U-Haul Neighborhood Dealer)

62 reviews

125 Hwy OO   Thayer, MO 65791

(417) 264-2939

Hours

  • Mon–Fri
    8 am–4 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(417) 264-2939

125 Hwy OO
Thayer, MO 65791

Services at this Location:

Hours

  • Mon–Fri
    8 am–4 pm
  • Sat–Sun
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Leslie A. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Josh B. 
Rating:
3.0

I was over charged for my auto transport with my truck

Christopher M. 
Rating:
4.0

The vehicle return area is a bit small and rough, but all other aspects of turn in was very good.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

Crystal G. 
Rating:
4.0

Customer did not leave a comment.

Penny S. 
Rating:
5.0

Great customer service. Efficient, friendly, and attentive.

beverly P. 
Rating:
5.0

Very friendly and quick return. Definitely recommend.

Kenneth M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

Clifford L. 
Rating:
5.0

Customer did not leave a comment.

Renee D. 
Rating:
3.0

Customer did not leave a comment.

Austin J. 
Rating:
5.0

Car doctor always does a great job!

TODD W. 
Rating:
5.0

Customer did not leave a comment.

Courtney J. 
Rating:
5.0

Customer did not leave a comment.

Harry W. 
Rating:
5.0

Best service I've ever had renting a U Haul and I have rented many. Those folks made the difference and I look forward to using them again!

WARREN H. 
Rating:
5.0

The agent was pleasant and easy to work with. Thanks for the good experience.

Pamea E. 
Rating:
5.0

Customer did not leave a comment.

beverly P. 
Rating:
4.0

Pretty darn good! Polite customer service, but couldn't ever get a call back on questions I needed answers for a couple of times. Otherwise, I was very happy with my experience there.

kAREN H. 
Rating:
5.0

Customer did not leave a comment.

Aubrey H. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Customer did not leave a comment.

Crystal B. 
Rating:
4.0

I don't have any, everyone was nice and helpful. The center was clean and inviting. The woman that assisted me was very personable. The young man that helped my brother with the trailer drop off was great.

SHERRI R. 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
4.0

Nothing at this time.

Debra D. 
Rating:
5.0

The woman working there waa very friendly and helpful and I was very satisfied with everything.

Carolyn T. 
Rating:
5.0

Customer service was fantastic..

Randy C. 
Rating:
4.0

Customer did not leave a comment.

Clinton H. 
Rating:
4.0

Customer did not leave a comment.

Steve L. 
Rating:
5.0

Customer did not leave a comment.

sherry D. 
Rating:
4.0

Customer did not leave a comment.

Clinton H. 
Rating:
5.0

Customer did not leave a comment.

RUTH K. 
Rating:
5.0

The staff were friendly, helpful, and professional. They made sure we had everything we needed.

Tena R. 
Rating:
3.0

Get some free wi fi so you can do the online check in.

Daniel G. 
Rating:
1.0

Per the formal complaint I submitted via email the evening of 4/15 this location entered the wrong drop off site when they made my reservation and didn't realize it or do a final confirmation with me. This was the start of a horrendous 4 day issue I spent trying to sort the mess out. Please refer to my email for specific details as to what occured.

LEAH D. 
Rating:
1.0

It took over 2 hours past the time I reserved the uhaul before someone would give me the keys.

Katie S. 
Rating:
3.0

No internet at this location for online return. It is located in a dead zone.

Danny G. 
Rating:
1.0

After I dropped off, Truck & Trailer, they didn't close out my account for FOUR days, U-Haul called me FOUR days later wanting to know where the Truck was, Very UNORGANIZED

RAY T. 
Rating:
4.0

Customer did not leave a comment.

Lloyd Y. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY P. 
Rating:
5.0

Very professional an kind. Had a issue an he got it fixed right away

RANDY H. 
Rating:
1.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

MARILYN I. 
Rating:
5.0

Customer did not leave a comment.

tiffany B. 
Rating:
1.0

I don't reccomend this location for anyone. They didn't want to inspect truck or give me a receipt. I ihas to insist to get checked in.

tom K. 
Rating:
3.0

Customer did not leave a comment.

Joyce A Z. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
3.0

Customer did not leave a comment.

Ronnie S. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
4.0

Customer did not leave a comment.

RONNIE S. 
Rating:
2.0

The truck was nice. But they charged us to top off fuel even we picked it up with 3/4 full. We brought it back with more fuel than we picked it up. They didn't tell me they charged, but I got a text message from AMEX. Also there were Pizza boxes allover the counter. I understand you can have a lunch party but don't do it on the main desk.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
3.0

I originally did not pick this location. I was called the day before pickup and told they did not have the truck and gave me options where I could get it. I reserved this a full week in advance so I did not have to go through this. I went to the location for Car Doctor 2 and found out they had moved. Your address is not correct for them. This related in an hour delay with the additional drive I had to make and then trying to find their new location. You need to fix this so people can pick up the rentals where they expect to pick them up and update your addresses.

William S. 
Rating:
3.0

Customer did not leave a comment.

DON C. 
Rating:
3.0

Experience was just fair. They just pointed to where I was supposed to drop it he trailer, and I had to unhook the trailer myself.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

dennis F. 
Rating:
5.0

Customer did not leave a comment.

DONNA K. 
Rating:
5.0

Customer did not leave a comment.

Letitia B. 
Rating:
5.0

Customer did not leave a comment.

Letitia B. 
Rating:
5.0

Customer did not leave a comment.

JACOB C. 
Rating:
3.0

Customer did not leave a comment.

Malinda K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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