Went above and beyond to make sure I was good
Jeffrey M
Customer Reviews for CARisma Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please count the amount of packing blankets. I requested 12 but only received 9. I assumed there were 12 since I did not count them as they were packaged in a bundle. This made it difficult upon return. Also the gas was listed as a 1/4 tank. I recorded the miles to empty as 70 miles. I returned it with 83 left to empty, but this was not a quarter tank. I had to talk my way out of being charged for gas at the drop off. The truck was very comfortable and easy to drive.
JEFFERY SThe truck I rented was old and pretty beat up. It ran and performed its function, but the mileage and fuel level didn’t match what was in the system, and there was a very strong odor of marijuana in the cab. I later found a marijuana edible in the dash pocket. There was also trash in the back of the truck that I got rid of because I didn’t want to be charged for it.
CHRISTOPHER L