Both Jim at this site & Glenn at the Hwy 43 site where I set this reservation up were very helpful & professional in the Greenville NC sites
WHITNEY S
Customer Reviews for Carolina Mini Storage at Eastgate
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So friendly and had the truck ready and waiting for my arrival. Such a great rental experience.
GEORGINA KGood quality rating will recommend them to anyone
PAULA EJim was so helpful and professional! He made our moving experience easy and painless. He even found a dolly for us as there was none at his site, but he located one and had it ready for us when we picked up our truck. We HIGHLY recommend U-Haul and especially this site (Jim made it all so easy)
KATHLEEN FEverything was great I had a good experience the mr in the office was very professional
KIM SThe whole use of a U-Haul trailer was very pleasant and satisfactory. Thanks to all folks i Greenville, NC and Southport, NC for helping us are a successful move. No problems at all.
JAMES WVery clean, very cute atmosphere. U-Haul representative in the office was very kind and helpful. Had no issues whatsoever.
MALAIKA IEasy drop off
MELISSA PWas a little bothered by the fact that we had to pay more money when dropping the truck off after spending over 300 dollars to get it and I didn’t receive any security deposit back U-Haul must do better and we turned the truck in early
SHANIKA HThis place is great! Highly recommend. Friendly, affordable and fast.
Scott MThe truck cab inside was stained and sticky but otherwise the service was excellent!
Hannah BZERO NOT ONE THING SERVICE WAS EXCELLENT
VANESSA BGentleman who checked me in and rode me to the truck was extremely kind and professional. Location was clean and very well maintained. I’d rent from this location again in a heartbeat!!
Amy FLoved renting from this location. Convenient, clean, and friendly customer service!
Heather HThe uhaul smelt strange and was a bit dirty inside the front and the air conditioning didn’t work but overall it did its job so can’t complain too much.
Adrian BThe manager there is an awesome & friendly person!! Everything is so clean and neat!! I will definitely use this location for my future needs!!
Kiota BLove it. Great job
Clayon DHelpful dealer. When reserved truck hadn’t been returned, suggested an alternative with comparable capacity and same rate after checking how the vehicle was to be used. Worked out great!
Brent BEverything was perfect, definitely will use again !!
Johnnie GUhaul is reliable and dependable. Keep doing what you do
elisabeth FThe location was fine. The process of using the app was poor. There was no notification that I needed to refill the gas until after I returned it.
Matt WHave more trucks to choose from
Joyce CHi the assistant was friendly but your app was not operating properly and it took a long time to try to complete your inspection for your property it was long and time consuming and I had the same issue with the return as far as loading the pictures. Please find a better method to check in and out and please make sure your vehicles are serviced properly because the brakes weren't functioning properly which was a major safety issue.
Sadih SKeep doing what you are doing, if it's not broken don't try to fix it.Jim your manager is a 10 !!!
Kenneth SCheck out and return was very quick. Clerk was polite. Truck was just what I needed.
Stephen SThe equipment need to be aligned keep going to the right.
Cassandra BI have rented from this location before and have the service to be excellent. Thank you
Scott WExtremely convenient.
Jana AAsk for Jim. Great service!
Richard CGreat customer service and very nice I will come back to this location next time I need their services. Very satisfied
Ronald HYour most valuable asset is the man behind the desk!
Paul KFriendly service. Very helpful
Thomas CHave a drop box
Anna LThere is no improvement needed
Angie FGreat customer service at this location. I forgot the gentleman's name but was as good his job. It was a pleasure.
melvin sKeep the selection of different size vehicles from van to trucks. This option is very important as far as speed and parking.
Kenneth NBest experience to date! I will return to Jeff for my U-Haul needs.
GARYALAN CNo dolly ! Then got charged for fuel and I put $25in right before I returned it so the truck needs to be in the shop
Kaylan CNice- professional and efficient.
Tony BVery nice gentleman. Truck was ready to go and drop off was easy!
Jennifer CExcellent customer services
KATRINA PThis is not a location specific comment but overall U-Haul comment. I think it should be required that all trucks have a back up camera or 2person operated. There is ZERO visibility when backing up, it’s very dangerous.
Natalie SGood customer relations from the the receptionist
Ayodeji OContinue doing what you’re doing. Very professional.
Erma FNothing. Those guys are great. Used their services more than once.
Gustavo SGood service
Tracy W