Customer Reviews for Carpentry Mart
(U-Haul Neighborhood Dealer)

51 reviews

1620 State Ave Ste 303   Holly Hill, FL 32117

(386) 258-3110

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(386) 258-3110

1620 State Ave Ste 303
Holly Hill, FL 32117

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Truck needed a wash desperately. Wind shield was so dirty, it was extremely difficult to see out of.

Brian B 
Rating:
5.0

Place was closed so drop off thru app.

KEVIN M 
Rating:
5.0

Great service!

STEVEN P 
Rating:
3.0

Customer did not leave a comment.

TERA A 
Rating:
3.0

Returned Rental after the hurricane … access was limited by flood waters in surrounding areas so noone was at site . Made electronic return online . Normally an easy access site .

MARK A 
Rating:
2.0

2 big black trash bags were left from previous customer so I had to throw that away. I accommodated the owner to get there early and I got the truck back at 9pm and was charged overtime. There were also little roaches crawling all over so I had to spray the truck before I put my belongings in it.

ANGELA H 
Rating:
3.0

Tank was slightly above 1/8th had to return at 1/4th. There was trash from previous user. Aside from that it was all good.

JESUS M 
Rating:
5.0

I used the self-return app. It did not take me through all the steps but instead moved me to the end and let me know the return was complete. I went home thinking everything was fine only to find out I got a $20 fee for after hours return. Not cool. Your app sucks.

THOMAS G 
Rating:
4.0

Customer did not leave a comment.

Don D 
Rating:
5.0

Customer did not leave a comment.

Rodney H 
Rating:
5.0

Everything when great

Wayne R 
Rating:
5.0

Customer did not leave a comment.

ANN-MARIE N 
Rating:
5.0

Great Customer Service. Truck was the best rented yet. Rent here !

Maureen H 
Rating:
3.0

Customer did not leave a comment.

Terrie L 
Rating:
5.0

Customer did not leave a comment.

Terrell P 
Rating:
5.0

Customer did not leave a comment.

DANIEL L 
Rating:
4.0

Customer did not leave a comment.

Don K 
Rating:
3.0

Not sure why I was charged a $20 extra fee and am investigating it now

Dennis S 
Rating:
5.0

Everything was very organized and pleasant

Katheryn K 
Rating:
4.0

Customer did not leave a comment.

John G 
Rating:
4.0

Customer did not leave a comment.

Mark H 
Rating:
3.0

Unhooked trailer in the rain by myself

Jeremiah V 
Rating:
3.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Customer did not leave a comment.

Daniel S 
Rating:
4.0

Clean, well maintained truck. Drove well. Just disappointed it didn't have cruise control, but that's just my preference.

Mark R 
Rating:
4.0

Customer did not leave a comment.

AMBER M 
Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Customer did not leave a comment.

Timothy R 
Rating:
4.0

Customer did not leave a comment.

Jeffrey V 
Rating:
5.0

Customer did not leave a comment.

Ralph M 
Rating:
5.0

Customer did not leave a comment.

Dan D 
Rating:
3.0

Why would Uhaul send me to a location (after a 1 way rental from one state to another) called that has been closed down for 1.5 years? (not carpentry mart - but the one you sent me to ) wtf!!!...update your damn database! - next time I will work with another company.

salvatore c 
Rating:
1.0

Why would Uhaul send me to a location (after a 1 way rental from one state to another) that has been closed down for 1.5 years? wtf...update your damn database! - next time I will work with another company. GET YOUR SHIT TOGETHER UHAUL!

Salvatore C 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P 
Rating:
5.0

Not a thing! This location, these people were the most efficient and helpful people in a uhaul facility that we have ever experienced. The complete transaction from start to finish was effortless and probably the easiest part of our entire trip!! Will definitely use THIS particular location again

HARRY B 
Rating:
5.0

UHaul is a great company and provides a needed service. Your app is not working and is not user friendly.

john s 
Rating:
5.0

Everything went pretty smooth. I would not make any changes.

Ted G 
Rating:
5.0

Great Job👍🏼

Larry W 
Rating:
5.0

Customer did not leave a comment.

frank a 
Rating:
5.0

Customer did not leave a comment.

Bill M 
Rating:
5.0

Absolutely 180 degrees better from where I rented the one way truck in Morrisville NC. Daniel was a pleasure to work with!

BRYAN S 
Rating:
5.0

Excellent service. Nice people

mark w 
Rating:
5.0

Customer did not leave a comment.

John P 
Rating:
1.0

Absolutely horrible customer service. The designated drop off location I had the place took two extra trucks that he wasn't suppose to get so there was no room. He then sent me to another location a couple miles away and they were closed. So I had to wait until the next day and the next closest place was 10 minutes away. When I returned it I filled the gas tank back up to the level when I picked it up I was charged extra for mileage over after it not being my fault that the person got extra trucks he was NOT suppose to get and also charged for fuel when I brought it back at the same level as when I picked it up. So over all my experience in have to pay more and get tossed around is ridiculous and I WILL never be using U- Haul again... Have a great day

Todd G 
Rating:
5.0

Nothing it was good

PEGGY S 
Rating:
5.0

The gentlemen there was very nice and very helpful. We had ordered at 20 foot, but it broke that morning as he was preparing to give to us. He was going to upgrade us to a bigger truck for free, but it was really too big for our needs. He looked around the area for another, but we decided to just go with the 15 foot. He had to redo a whole new invoice to save us the cost.....he was very nice to make sure we were charged properly. If we were in the area again, we would definitely use his place again.

PAUL G 
Rating:
5.0

Customer did not leave a comment.

DALE P 
Rating:
3.0

Customer did not leave a comment.

Patricia H 
Rating:
5.0

N/ A

James H 
Rating:
5.0

Prompt service ! Very friendly and a pleasure to rent from I would Highly recommend this U-haul rental location

JR R 
Rating:
5.0

Daniel was perfect. Drop off went flawlessly.

lawrence l 
No reviews have been submitted for this location.

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