The place is awesome.Henryk K.
Customer Reviews for Carpet King
(U-Haul Neighborhood Dealer)
Fernley, NV 89408
Services at this Location:
- Mon–Fri9 am–5 pm
Special Operating Hours
- 5/29/2023: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue the good customer serviceray R.
Customer did not leave a comment.Rhonda T.
Staff was great and very helpful. Dropping it up was very easy. They were there when I arrived and had me checked out quickly, were extremely friendly and wished me well.Larry H.
Customer did not leave a comment.William Y.
We love dealing with Carpet King. They are always professional and friendly!!Charles H.
Great job.Zachary D.
Customer did not leave a comment.Kenady M.
Staff had me in and out very fast, thank you!!Larry H.
People were great to work with!!Carole L.
Customer did not leave a comment.Melissa M.
Easy to work with, very friendly.Michael S.
Customer did not leave a comment.arick B.
Customer did not leave a comment.Mike H.
Customer did not leave a comment.Lorraine M.
Customer did not leave a comment.Brian A.
Lady's in the office were some of the nicest people you will ever meet.Jerry A.
I didn't get any moving blankets. Had to use personal blankets and didn't receive the refund for it.alyssa R.
No people were at this location. I had to call the area representative to find out how to drop the keys off. Hard to find the drop box. Overall bad experience.Gregory D.
Very convenient location for pick up and drop off. Staff was pleasant, easy to work with, and was able to answer all of our questions. Our truck and trailer were ready at our pick up time. I would recommend them.marvin P.
Customer did not leave a comment.Easy B.
Maybe not require the customer to drive 60 miles round trip to pick up the equipment?Raymond H.
Carpet king employee Tatiana was very pleasant and check in was prompt and expeditious. BTW, carpet King installed new carpet and flooring in our new home. Excellent family owned company. No, I don't work for them! Lol. Very ethical family business in Fernley, NevadaDennis J.
Customer did not leave a comment.roger P.
Pick up was easy and quick, staff was friendly and very helpful.BETSY S.
Great friendly staff. Made this whole experience that much better. Thank you Carpet king..🤴 🙏Brandon W.
Well I've already complained and have been having trouble getting ahold of anyone. I showed up to the place to get the uhaul they were closed so i had to go to a different one them I get the truck get it loaded gas tank says full get literally a mile down the road and the car breaks down. We waited for awhile then my friend said he thought the gas was out so he brought me gas then I went to the gas station hmget almost 100 in gas in it to find out its been pouring out the bottom of the uhaul so I lost alot of money then having to drive it 100 miles with gas pouring out. Had to add another 30 to get it back to r reurn it. I am so mad I spent wayyyyyyyyyy more than I should've didn't get tonfinishball my stuff couldn't get back into the storage because they closed because of the truck breaking down and everything aoni didn't even get all my stuff moved. And now I'm fighting to even hear from someone because I believe after all this I deserve my money back for what I paid to rent the uhaul. I'm really upset and may never use uhaul again after this. It shouldn't be this hard to deal with an issue with a company this large!!!CRYSTAL R.
No drop box? What do I with keys?Jasen H.
Customer did not leave a comment.sterling C.
The location I booked my truck at did not have any trucks available and they had me drive from Reno to Fernley to pick up a truck then charged me for the mileage. Completely unacceptable.Amy B.
Customer did not leave a comment.Ashley S.
The staff a carpet King helped me get a small truck on short notice. Very kind and personable!L CHUCK W.
Customer did not leave a comment.John S.
Moving rates are excessive for local moving. $1.09 a mile is excessive.LORELEI MARIE P.
Customer did not leave a comment.Viktor S.
Additional Services at this Location
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!