Customer Reviews for Carries Trees
(U-Haul Neighborhood Dealer)

Rating:

1.0

Changed up wheel I was gonna pick up the truck on me, then changed where I was gonna drop it off at. I verified with the person that called that we would get a appliance dolly. This is the second time ive used uhaul and the dolly was not available why offer it if ylu can't provide the service

Rating:

1.0

You should just give up

Rating:

4.0

Possibly organizing the rental area to allow for customer parking inside the fence area

Rating:

2.0

The lady in Lucerne Valley was great but the California state U-Haul program was messed up. She entered my information at least 4-5 times and the system did not function at all. She then tried entering my sister's information and rhe same thing hapened. After 2 hours of trying, she finally had to call someone in the California U-Haul system to over ride the system's faults.

Rating:

1.0

The issue is Ty the Manager and your internal Traffic Control manager Mary Navarro who claimed in your internal notes to have called me to attempt to resolve my concerns but never did.

Rating:

5.0

The manager was very kind and helpful.

Rating:

4.0

Uhaul corporate moved the pick up location that almost derailed the move. Need to deliver acceptable equipment at requested location and time.

Rating:

1.0

This was the worst locations every, drop of box in the middle of no were. I had no internet connection call customer service to help me it took 45 minutes for the process it was super hot and that also Made this returned super stressful everyone please check drop of locations at time of pick up