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Penny L
Customer Reviews for Carries Trees
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Possibly organizing the rental area to allow for customer parking inside the fence area
Heath JThe lady in Lucerne Valley was great but the California state U-Haul program was messed up. She entered my information at least 4-5 times and the system did not function at all. She then tried entering my sister's information and rhe same thing hapened. After 2 hours of trying, she finally had to call someone in the California U-Haul system to over ride the system's faults.
NOELLE JThe issue is Ty the Manager and your internal Traffic Control manager Mary Navarro who claimed in your internal notes to have called me to attempt to resolve my concerns but never did.
AMY CThe manager was very kind and helpful.
MONICA PUhaul corporate moved the pick up location that almost derailed the move. Need to deliver acceptable equipment at requested location and time.
STANLEY MThis was the worst locations every, drop of box in the middle of no were. I had no internet connection call customer service to help me it took 45 minutes for the process it was super hot and that also Made this returned super stressful everyone please check drop of locations at time of pick up
DOLORES PNothing, everything was great.
Jennifer B