Very friendly and quick service.Michael W.
Customer Reviews for Cars N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kind and courteous peopleJoseph M.
Customer did not leave a comment.Michael M.
No one checked the ramp on the truck. The Ramp was broken on one side. It was a holliday and neither Uhaul nor the location where I got the truck were open. The ramp would not go back in so I was STUCK! It cost me $75.00 to have a tow truck driver help me get the ramp back in. That was the only person I could get to help me figure it out. My receipt says for a tow but it was for 'services rendered.' Then I had to load and unload without a freaking ramp. The location where I picked it up was flooded, badly. I had to wade through deep water to get to the truck, filling my shoes with water. This location posted hours on line stating that they WOULD be open the day after the holliday. They lied. I checked several times through out the day. And I left several messages asking for assistance. No one EVER called me back.Daniel W.
Customer did not leave a comment.PAMELA N.
Customer did not leave a comment.Carlos N.
Phone contact and reception was very cordial and helpful. At pick up, observed ZERO Covid precautions. The vehicle I picked up was dirty. When loading it discovered a mechanical issue. I took it back and on site mechanic fixed it. It took a while, but he got right on it. Very helpful. My checkout was interrupted twice by the arrival of known customers who were given priority.DANNY Y.
Prompt assistance excellent service throughout my experience at cars and morePhilip M.
Not our original scheduled pickup location. Had to travel 20 mi both ways to pickup Truck that was RSVP'd for our home location. We we had no choice and besides going out of the way, the Truck was clean. I did notice when the attendant walked away, my husband asked me about a cable cord that was hanging outside the truck door on right side. Cable also on outside left was very "taught"...right side very loose and hanging. Being the mechanical one (also being in a hurry) I told my Hubby it can't be anything bad as the guy just pulled the truck door down and didn't say a thing. Off we went.JOSEPH C.
Customer did not leave a comment.Jamie H.
The best service i have had from U-Haul in the last 2 years.edward H.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.Jessie S.
Great customer service! Quick and easy returns!LUISHELL O.
Nothing to improve! Everyone was nice and helpfulRosaleen S.
Customer did not leave a comment.Christine H.
Great customer service!MICHAEL C.
Customer did not leave a comment.NORMAN M.
Staff was very helpful and nice.Mickael L.
Very satisfied and at the ready with my needs!RONALD F.
Also very helpfulMARK M.
Everything was great. I will definitely rent from them again and recommend them to anyone!Brian C.
Customer did not leave a comment.Tommy S.
Customer did not leave a comment.Rob R.
Customer did not leave a comment.Francis E.
Customer did not leave a comment.william K.
Everyone at cars N more or very professional appreciate all the work they did for me thank youAlfred H.
This establishment was friendly and attentive. She acknowledged me as soon as I walked in. She also helped me take the uhaul off the hitch because I had already strained my back and didnt have the power to do it by myself. That is going the extra mile.Ann R.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Jason D.
Customer did not leave a comment.Tarence P.
The staff was extremely pleasant and helpful. The truck was in great shape and well maintained.Aron S.
Customer did not leave a comment.Sharon P.
The BEST customer service you could ask for!! Extremely clean truck and equipment!! Will recommend, and use again! Thank youBridget S.
Great customer service!thalene B.
Customer did not leave a comment.James M.
Customer did not leave a comment.DENNIS M.
Well the side of the truck said 19.95 a day I was charged 69.95 and .69cents a mile. For 48hrs I was charged 180.00. That was outrages. Could of got somewhere else cheaper. Will never rent again from y'all.Patricia L.
Customer did not leave a comment.James J.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.RYAN W.
Again no fault to either location, but the trailer itself broke and was a piece of crudKenneth A.
Customer did not leave a comment.Steve H.
Customer did not leave a comment.Jared K.
Fuel sensor needs to be replaced I was told they replaced it, But not working properly especially when you are driving 600 plus miles.Joe T.
Customer did not leave a comment.Matt D.
Customer did not leave a comment.Melissa J.
Customer did not leave a comment.Devin D.
Uhaul had cigarette butts and ashes In the cab , old chip bags and 3/8th a tank of fuel. The establishment was not where we wanted to rent the uhaul from we chose a storage center place off of 501 The lady who processed our reservation was not professional at all.Aisy S.
Good serviceRichard T.
Good customer serviceSherry S.
Excellent customer service.Bobby B.
Customer did not leave a comment.Adalia M.
Customer did not leave a comment.tim O.
Customer did not leave a comment.Steve P.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.Janna W.
Customer did not leave a comment.John E.
Have rep hook it upJeffrey G.
As neededJoseph P.
Customer did not leave a comment.amy J.
Customer did not leave a comment.erin B.
Wish the loading ramp Was longerJOUDAT E.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.Jason M.
Nice and personable.James L.
Customer did not leave a comment.Shawnalita J.
Very upset pick up was changed without any notification! I had to call Uhaul customer service to find out it was changed luckily card n more stayed open later for me to pick up and were kindApril A.
Customer did not leave a comment.richard F.
Customer did not leave a comment.Faith M.
I arrived on time. The first 2 employees did not speak to me and when I asked them about the uhaul they both told me they did not do that. I waited for a third employee who took an hour with computer glitches. Then he charged me for a 26' when I was told on the phone by uhaul that i was getting a free upgrade. I will never use this place again. They are incompetent and have overcharged me.MARY W.
Customer did not leave a comment.Ronald F.
This was not where I dropped it off. there was no required place to drop it off. I asked when I rented it in Mebane. I dropped off in Conway at 4th avenue.ROBERT T.
The equipment was clean but the truck wasn't well maintained. No high beams. The front end shook so bad I feared the hood would fly open. The drivers mirror shook and clanged so much you could hardly see the reflection. The passenger mirror blows out of alignment and is useless. Not road worthy and nerve wracking 12 hr trip. The tow dolly was "catty wampus" and very hard to load. Couldn't delay trip to get a different one.Lary S.
Nothing, great service.THEODORE H.
I dropped off the truck and I don't recall anything being dirty especially since they didn't even put any notes down. In the past 8 years I have used uhaul on 8 different occasions and have never been charged a cleaning charge. Heck the truck wasn't that clean when I received it. I would like to speak to someone about all my issuesAmber B.
VERY nice staff! would highly recommend this location to friends & family! :-)barbra F.
Very nice people great service very happy thank youjoseph S.
Was satisfied. Even though the enclosed 4X8 trailer was made in 1982, if was maintained and worked correctly, even though the outside was a little tarnishedDerrell B.
Make sure to inform customers of charges before renting.Jordan L.
Customer did not leave a comment.Katherine M.
Customer did not leave a comment.Jim C.
Customer did not leave a comment.CHRIS M.
Customer did not leave a comment.THOMAS S.
Customer did not leave a comment.Charles D.
Customer did not leave a comment.Shaun S.
Customer did not leave a comment.Teresa S.
This location makes drop-off VERY convenient. There's no locked fence, so you can drop off after hrs with no problem, as opposed to other U-Haul locations in the surrounding areas.barbara F.
Customer did not leave a comment.Kelley B.
Customer did not leave a comment.AL F.
This dealer was very helpful and friendly. Went above and beyond his job.tom S.
The original location took 43 min to tell me that they didn't have the uhaul I was guaranteed would be there. Instead of getting $50.00 like they promised in the ad, I got 50 excuses. Customer service said they forgot to email me that they had switched the location after I drove twenty miles to the original location. But I guess that's my fault... The second location that did have my uhaul was great.Larry M.
Customer did not leave a comment.Jamie L.
Customer did not leave a comment.william R.
Customer did not leave a comment.gregg W.
Customer did not leave a comment.Ida Z.
excellent service, everything was ready to go. Easy rental, easy return.SHARON B.