Reservation for truck was not sent to carters. So, got a call eve before pickup that truck was not available. I was left in dire straits. Carters had round trip truck..rented it and had to spend double on gas and get a friend to drive it back for me. Uhaul reall6 dropped the ball and caused me chaos!Carma S.
Customer Reviews for Carter Building Supply Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JAMES R.
Very helpful and organized.Tyler E.
Customer did not leave a comment.Rick G.
When we go for truck drop no body answer phone at this location and we wait 1 hr for drop truck and we go home with truck. Wait for next morning when this location open.poor service.vipul P.
Customer did not leave a comment.REBECCA R.
Customer did not leave a comment.CHAD P.
Customer did not leave a comment.Mary A.
Customer did not leave a comment.HARVEY B.
Had originally wanted to pick up truck in Dumas however had to get it from Dewitt but was given an extra 30 miles because of itJanet M.
Customer did not leave a comment.Janice F.
My problem with uhaul is not with the pick up or drop off location. My problem is with the person I spoke to when I reserved a truck. I was told that if I return the vehicle a day early, I would be refunded some of my money but when I dropped the vehicle off, I asked about the refund and was told that I was given the wrong information.OLIVER B.
Customer did not leave a comment.SAMMUEL G.
People here were fantastic. Thank youKAREN L.
Clean windshield and vehicle better before new renter drives itNANCY A.
Customer did not leave a comment.DENNIS O.
Customer did not leave a comment.ray V.
Customer did not leave a comment.PROPHET G.
Customer did not leave a comment.Lisa R.
Customer did not leave a comment.STEVEN M.
I had to drive 94 miles (one way) to pick up a truck because the location I reserved the truck at told me they would have one. I had a reservation number... and NO TRUCK. I was very unhappy with UHaul but had no alternative. Halfway thru a two day trip, the air conditioner quit in 99 degree temp.Kathy B.
Wish the one in stuggart was openMARY B.
Checked it out well and done it in short time gave good to go well doneMICHAEL A.
Customer did not leave a comment.George D.
Customer did not leave a comment.Jay B.