It's started out a little rough but Uhaul made it right.
Kenneth C
Customer Reviews for Casa Mia Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's always great service
reymundo aOverall satisfied
Cecilia RNice and clean trucks great service and very nice workers helped me out very quick and easy 5 star ⭐️ ⭐️⭐️⭐️⭐️ Great place to do business with and will return again 👍🏽
rene lNothing. Service was great!
ELIZABETH NGreat service , nice lady.
Juan ROur service was great but the tank was way less than full, although she adjusted the amount of gas in the contract the owner let us know the contract for our U-Haul started in the city we left from and she could not adjust our gas from the city we actually moved from. We had to get a U-Haul 45 mins away and by the time we got home the tank was almost on empty.
Tashanne HI had a great experience. Keep doing what you're doing.
lorenzo sPrinter at this location was almost out of ink leaving vast amounts of printed documents unreadable. Was told documents would be e-mailed. Waited over five minutes for documents to appear in email. Never received any emails from this location even after verifying e-mail address was correct. Had to use this San Joaquin, CA site because the site in Firebaugh, CA had rented out my reserved equipment. The clerk at the San Joaquin, CA site admitted that rented out reserved equipment was a common occurrence with U-Haul. Will go to any length to avoid using U-Haul again.
ALAN JI made a reservation several months in advanced, and was called 2 days before I was to get it and told the only trailer available was an hour away! UNEXCEPTABLE customer service! No discount offered!
Kris SVery friendly and customer service was excellent.
kari aEmployee knowledge of internet services (uhaul reservations), and well displayed sign.
Mikayla CPeople were very helpful and and gave me options to choose from I would recommend people to go
cristobal eVery friendly staff. Help us a lot picking the right equipment. Very nice lady. Thank you U Haul
DANIEL DEva was very kind and nice
DANIEL DToo friendly
EVA LThe lady didn't know what she was doing. It took forever for her to complete the transaction to rent the truck. She quoted us a cheaper price on the phone then changed it once we got there. Almost no gas in the truck when we go it.
KEITH D