The original spot I selected for pick up was the main Uhaul store on entrance road. They sent me to the Polk pit stop on Lake Charles highway which had rented my truck out to someone else the day I had a scheduled pick up. Then they sent me to Castle and they fixed the issue efficiently and with great customer service.Jacob R.
Customer Reviews for Castle Storage
(U-Haul Neighborhood Dealer)
Leesville, LA 71446
Services at this Location:
- Mon-Fri: 8:30 am - 5 pm
- Sat: 9 am - 3 pm
- Sun: Closed
Special Operating Hours
- 10/30/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer rental was used to return home after Hurricane Ida. Staff at both pickup & return locations were very friendly.ROBERT B.
Customer did not leave a comment.Miguel S.
Customer did not leave a comment.Brian K.
Do NOT shift the burden of picking up a trailer onto the customer! I reserved a trailer at a Neighborhood Uhaul location within 5 miles of my home, Uhaul then shifted my reservation to a Uhaul almost 35 miles from my house! That is unacceptable! Fortunately, I was able to get a trailer from thee location above (Castle Storage) which was closer to my house but didn't get offered as a pickup location when Uhaul shifted it on me. It's as if Uhaul has the collective corporate heads shoved up their collective corporate asses!Charles A.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.THOMAS B.
Customer did not leave a comment.Sarah P.