I signed up for a location close by my house, and it appeared that that is where the trailer would be picked up. On the day before I was to pick up the trailer they changed the location on me to one that was about 10 miles away, which was not ideal. That is my only concern.
Stacey H
Customer Reviews for Cedar Creek Ranch Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr.Imad provided the best service I have experienced from a uhaul dealer. Will not be going to another one from now on.
esteban tThe only issue we had was the Uhaul app kept closing, several times, when the location manager was entering our identification information and photos to finish up our rental agreement. We also received mis-information about the occupant seating. The 15' and 17' trucks only have 2 seats and smaller seat in the middle. Two different agents I spoke with said the 17' truck had a full bench seat. So I reserved the 17' truck. This is incorrect. We rented the 15' since there was no better seating in the 17' and were pretty squished in the cab.
Mary gThe trailer has breaking issues
Sondra SNone we had an excellent 👌 service a place to trust now on this day it is hard everywhere bad companies taking advantage of the costumers thank u for the good service n customer service too 👌🙏🤗
Lidia Q