Customer Reviews for Cedar Street Sinclair
(U-Haul Neighborhood Dealer)

608 reviews

1825 E Cedar St   Rawlins, WY 82301
(Exit 215 Off I-80 Across the street from Days Inn)

(307) 324-5443

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    9 am–12 pm

Services at this Location:

Contact Us

(307) 324-5443

1825 E Cedar St
Rawlins, WY 82301
(Exit 215 Off I-80 Across the street from Days Inn)

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Sandy, you are wonderful!!!

Lori Jo S. 
Rating:
5.0

Customer did not leave a comment.

Jack H. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
5.0

Customer did not leave a comment.

Brittney N. 
Rating:
5.0

Customer did not leave a comment.

Brant S. 
Rating:
5.0

Very helpful in helping me with hooking up the trailer.

Joaine G. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
3.0

Requested pick up from Laramie, had to drive to Rawlins to pick up equipment. Was advised I would not be charged additional mileage from Rawlins to Laramie, approx 100 miles.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

GALEN H. 
Rating:
5.0

Customer did not leave a comment.

Nathanial W. 
Rating:
4.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

The personnel are and were very helpful. They bend over backwards to make certain everything is correct and ready to go.

Randall H. 
Rating:
5.0

Sandy is absolutely amazing. Made my rental experience wonderful! Would highly recommend!!!

CARRIE G. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Service was amazing!

Ronna D. 
Rating:
5.0

Vendor was very helpful.

Joe G. 
Rating:
5.0

They had what I needed when I needed it. always a joy to deal with 10/10.

matt B. 
Rating:
3.0

Customer did not leave a comment.

Bobby W. 
Rating:
5.0

Customer service is great at this location. Sandy is a nice and helpful person. Location is easily accessible.

Megan V. 
Rating:
5.0

Always great service and friendly staff!

Randall H. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
1.0

The windshield was filthy on the inside, the rear end is going out.

PAUL MORGAN S. 
Rating:
5.0

Customer did not leave a comment.

Dana L. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Illiuanna C. 
Rating:
3.0

No moving blankets available

Tommy K. 
Rating:
3.0

Maybe help hook up the trailer. No Jack on the trailer made it necessary to lift it onto the ball on my truck. Trailer was dirty.

Martin M. 
Rating:
3.0

Customer did not leave a comment.

Stephen A. 
Rating:
5.0

Always a great experience here.

seth R. 
Rating:
5.0

Customer did not leave a comment.

Jeri R. 
Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Pickup and drop off were easy. Friendly service and a great rate. Couldn't ask for anything more.

Jack B. 
Rating:
5.0

The running lights on the auto dolly stopped working while we were towing our car at night. We got a warning ticket from the highway patrol. the woman who helped me was super friendly. Would use this rental place again.

Mary G. 
Rating:
5.0

Sandy was extremely helpful!

Tammy George P. 
Rating:
5.0

Easy. In and out. Fast friendly service. The gual at the front desk was super duper.

Louis K. 
Rating:
5.0

I was upsild on lack of long distance truck availability. I ended up paying $1,300+ for a two day rental. Not happy at all. The agent in Rawlins was very helpful.

CARY M. 
Rating:
2.0

The website says this is a Sinclair gas station, it's not at the gas station! They were suppose to be open on Saturday for personal drop off - however when we arrived, there was a note on the door that they closed due to it being a holiday weekend - even though they should have known we were coming. We had phone issues, so getting the app was a delay to our departure after finally getting the truck dropped off. The site was very dirty as well - not a good experience for us.

Arlene H. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
1.0

Customer did not leave a comment.

Cheyenne C. 
Rating:
5.0

Convenient location, very helpful staff.

Dennis W. 
Rating:
4.0

Very nice and helpful

Kalaya S. 
Rating:
5.0

The lady in Rawlins was very helpful. Better then the Casper branch. The lady in Rawlins helped me understand things better with my rental. If I am giving 5 stars, I give 10 stats. Thank you Rawlins

Kristen O. 
Rating:
5.0

Customer did not leave a comment.

Sherry B. 
Rating:
4.0

Customer did not leave a comment.

Douglas K. 
Rating:
5.0

Sandy was very helpful and rental was sweet and simple. There was a truck available immediately and she got me right on it. Absolutely pleased every time I drop or pickup at this location, Sandy is always extremely kind and helpful!

Katelynn T. 
Rating:
5.0

Customer did not leave a comment.

Cristina L. 
Rating:
1.0

The equipment I reserved and had confirmed by multiple employees was not there when I arrived forcing me to change plans and leave one of my vehicles behind. Because of this huge mistake I now have to fly back to get my vehicle and spend extra money on flights and gas. Worst experience I've ever had with a business.

Justin M. 
Rating:
5.0

Very good place, just keep doing what you are doing.

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J. 
Rating:
1.0

CUSTOMER BEWARE* If I could leave a 0 stars I would dislocation screwed me told the representative that I wanted a one-way gave her the drop off location and she still put it in as a local when I caught it I called customer service trying to make it right and change the location to drop it off it was supposed to be taken care of after dropping the equipment off at that location I am billed over $5000 for a truck and a auto transport which in return overdrafted my account and the bank closed my account these people are very unprofessional and they cannot be trusted customer beware We're not even trying to make this right with me I will never rent from U-Haul again They have lost a good customer because they wanted to be sneaky and vindictive very unprofessional

brian K. 
Rating:
4.0

The person working at the pickup location was great. The rest of my entire experience was horrible. We were required to spend half a day driving to pick up a truck because now a RESERVATION isn't really a RESERVATION. You will get a truck IF you are willing to drive sometimes 100s of miles for it. The size we wanted also wasn't available. I was told if I drove over 100 miles to pick up the truck, I'd be give a reduced rate AND a $50 voucher. Did receive either one. Finally got loaded and hit the road. 15 minutes out from our destination one of their RETREAD tires blows. So not only has their customer service gone to crap, they now rent unsafe vehicles. We called uHaul Raodside Assistance and had to wait nearly 3 hours for a tire change. I will never use uHaul again. And that's too bad. I've been a loyal customer for multiple moves over the years.

Mark E. 
Rating:
1.0

We picked up the trailer after hours per instructions. No right brake light or turn signal. The trailer had never been safety checked by UHaul! We had to work through many calls to get it fixed the following day before loading. The repair person the wires had rubbed underneath from a previous rental. Should have been inspected!

Lenore K. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
4.0

Customer did not leave a comment.

Dawn L. 
Rating:
5.0

Customer did not leave a comment.

terry H. 
Rating:
3.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Keep doing what your doing!!

Joseph W. 
Rating:
5.0

Sandy was very helpful and kind, availability was great, and she knew all the information to say which made knowledge of what I needed to do so easy!

Katelynn T. 
Rating:
5.0

Had everything ready for me to pick up

Robert B. 
Rating:
5.0

Customer did not leave a comment.

MELODY LYN J. 
Rating:
3.0

Customer did not leave a comment.

DIANNA G. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Daniel Davis K. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
2.0

Customer did not leave a comment.

Garth M. 
Rating:
5.0

Customer did not leave a comment.

Christina L. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Friendly. Very helpful and concerned with our safety. Made it easy and convenient.

Rick F. 
Rating:
5.0

Sandy is wonderful and I would recommend this uhaul location to everyone

Michael M. 
Rating:
5.0

Awesome costume service.

Shane M. 
Rating:
5.0

Customer did not leave a comment.

NATHEN DAVID I. 
Rating:
5.0

Customer did not leave a comment.

COREY M. 
Rating:
5.0

Great people to deal with at this location

CHRISTOPHER MALC R. 
Rating:
5.0

Perfect!

LORI JO S. 
Rating:
5.0

Great friendly service.

Charles W. 
Rating:
5.0

Not much in the way of improvement Very friendly and helpful staff..

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Glenda S. 
Rating:
5.0

Customer did not leave a comment.

AMBER DANIELE B. 
Rating:
5.0

Customer did not leave a comment.

DAVID ALLEN V. 
Rating:
5.0

Sandy Weickum was so helpful and friendly. Made it a great experience

TWILA H. 
Rating:
5.0

Thanks Uhaul for saving the day. I would also like to thank Sandy from Uhaul in Rawlins Wyoming. You're my hero. Thanks for all your help.

STEPHANIE R. 
Rating:
5.0

The truck ran well as did the air-conditioning. The 300 mile trip was made without difficulty.

james M. 
Rating:
4.0

Customer did not leave a comment.

Eric O. 
Rating:
5.0

Sandy and the Rawlins office are wonderful! I had no issues with the truck, and the move went off without a hitch. Thank you again!

Ken M. 
Rating:
4.0

Open Sunday, so I don't have to wait an extra day.

DONALD G. 
Rating:
5.0

The people were friendly and helpful. The location looked a bit run down so I was very pleasantly surprised by the quality of service offered by the two people I interacted with both picking up and dropping off.

Mark V. 
Rating:
5.0

Have the vehicle at the location where it was reserved for. We had to make a 5 hr round trip to pick up our rental.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

BRITTAN G. 
Rating:
4.0

Customer did not leave a comment.

ALEKSANDR L. 
Rating:
5.0

Sandy does a very good job keeping the equipment clean and has excellent customer service. I wish more of my uhaul rentals went that well.

Shannon Z. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
Rating:
2.0

no clear signage for weekend / after hours drop / return

Jon L. 
Rating:
4.0

Customer did not leave a comment.

EDWIN RAY H. 
Rating:
5.0

Sandy is always great to us! Fast and friendly service!

Destiny B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH WILLIAM K. 
Rating:
5.0

Not one thing, the two that run it are gold!

Michael H. 
No reviews have been submitted for this location.

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