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David I
Customer Reviews for Cedar Street Sinclair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean, friendly, easily moved me to an extra day that I ended up needing. Would absolutely recommend this location!
Katelynn WThe woman that rings this location is amazing. Very personable, experienced, knowledgeable, and helpful. Excellent service.
Diane KDropped off after-hours; no one was present but I was able to return without any problems. No service was provided.
Scott AVery welcoming customer service! Best deals in the state i highly recommend this location.
MARVIN MSandy was great.
Todd TNothing to improve on.
RICARDO VEveryone was extremely helpful with my rental
Raymond BNothing
Don SThey where closed when I dropped the truck off. But they let me know that they checked the truck on and where very nice on the phone Thank
JON WSandy was amazing and so very helpful! I love her!
LORI GGreat
Leon TAssociate was very nice and thorough. She also waited on me as I was late for my original pick up time
Olen BThe lady in Rawlins, WY was so kind and helpful.
JOANN BI've used cedar Street Sinclair for several reservations and moving needs. They've always been super nice and easy to work with. I would use them without a second thought. They're great people.
AARON DAlways great customer service!
Matthew BDropped off over weekend. No one present- did with a Uhaul CSR person and online.
JACK HThankful everything went well and made a good trip
marty jSandy is a wonderful human being. Very kind, very professional, and some of the best customer service ever. Sandy will take good care of you.❤️
david pEverything went very smooth and efficiently. Sandy, the manager at the Rawlins location was absolutely incredible. Truly, some of the best customer service I have ever received in my life. She was friendly, professional, and went over all the equipment with me. She made sure I understood everything And was helpful when I returned the trailer. Great experience.
david pAll the equipment was easy to reach, and Sandy was extremely helpful with the hook up process as always, and I am always grateful to have this location for an easy rental and wonderful service.
Katelynn TUnits should be clean prior to renting them out.
Mark MThere was nobody there at about 2pm. Felt strange to just leave the truck and appliance dolly there.
Christopher GEverything was in great condition. Sandy made sure to help me hook up the trailer properly and made sure all my lights for the trailer were good before I left the lot. Excellent service and equipment was perfect.
Katelynn TThe lady was so kind and sweet and so helpful.
kathleen sGreat work! Keep it up!
Matthew BNone it was perfect.
Samuel FGreat customer service.
Brook SSandy was awesome. Very friendly and flexible due to unpredictable weather!!
Stephanie HSandy was amazing, very sweet and helpful. One of the best U-Haul locations I’ve been too
Brendan MBert friendly and accommodating!!
Lisa TGreat customer service is always in style!!! & this place has it! Thanks much.
Matt BWhat a great location very friendly and super helpful.
calvin jWhen I made the reservation, I specified a particular pick-up location for a reason. When I called that location to verify everything was set, the person there could not find the reservation. After more than a hour, they called back to tell me that the pick-up location had been changed to the farthest location. I had been planning a casual two mile walk was now a 6.3 mile hike. Not exactly the first time U-Haul did something like that either. They don't tell you before hand that some truck are in such poor condition they can only be used locally. Or the reserved size truck is not available when you go to pick it up. That is why I used Penske for a move from Pendleton Oregon to Casper Wyoming. The truck size I reserved was where it was supposed to be, fully fueled, clean and ready to go the day before the reservation. They even reimbursed me for the DEF I bought.
David AOffer 26 foot trucks with cruise control
Robert RVery friendly..thank you
Patricia DVery friendly & informative staff.
Matthew BGreat service
Howard WEasy to find after hours, easy to park the trailer, and local owners contacted me first thing the next morning with a return receipt. Professional and perfect. (It has always been this way at the Rawlins location…no hassles, friendly people).
David TOutstanding customer service. Best ever experience with any rental company
TED HKeep up the work.
Juan REasy Saturday drop-off with the online return!
Tom BDrop Off Went smooth was in and out in ten minutes
Randall CUhaul absolutely fucked us and made our move 1000% more stressful and difficult!!! Never using uhaul again. The pick up location was fine.
Kayla JEasy drop off, very friendly, fast efficient staff
Donnie BFree pizza. But not for the next customer. Just for me.
Matthew C