Customer Reviews for Cedarjack Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cedarjack Inc

Overall rating:

Gerald W. on

Rating:

When I made the booking for a rental over the phone, I was asked did I require insurance (I think called Safemove) and I said no. I am covered for ALL vehicle rentals by my credit card company and my car insurance provider (including U-Haul vans and trucks of any size). When I picked up the van I was in a hurry to get to a store to pick up my furniture, and I didn't have time to check the invoice to see that I was being charged an extra $14.00 for insurance that I did not require. It was only after I returned it after traveling 1 mile, that I was charged this extra coverage. The store was since closed. I have rented from U-Haul before at the airport and I was always asked about insurance, and I always had my wishes followed. This time it was not, and as a result, I will not be renting from this location again. Gerald