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Kevin T
Customer Reviews for Center Cut Meats
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this location were outstanding. I was highly satisfied with the service received.
Kenneth SHave better information on current rental rates.
RANDOLPH HPerson was helpful and knowledgeable.
Doug WSeemed a little confused on the process because I started the booking online. They finally figured it all out and were able to get me on the road.
REBECCA TEveryone was awesome and very helpful
JORGE ASimple and easy - truck working fine
JONATHAN CBusiness hours were open at 9 am, showed up a few minutes to 9 to wait for them to open they opened at 9:10. Multiple people waiting, once they were opened they said you needed to download the app to pick up your rented Uhaul. No one knew at the store knew how to use the app, had to wait until a young gentleman showed up to get everyone keys and help with the app.
Bradley KThe truck was tight and the service provided by Lucas was simply as professional as it can be! Will be back soon.
Paul SI drop off the trailer the day I was scheduled. They held it there another day and then charged me another day. Shady.
TODD LNo need for improvement everything was awesome. Thank you
VICTOR SGreat customer service
Jeremy LThe store was supposed to open at 9am but employees showed up at 9:30 making a line of unhappy customers wait to get their rentals.
Dave BVery courteous and professional!
LYNDON LThe people were great and very accomodating. One even showed up 30 min early to accomodate my schedule. I really appreciate that! To make things better, it sure seemed that the app that they were accessing was super slow and would time out. Not their fault, but I could tell that they were getting anxious because of it. Besides that, it was a great experience. Plus I bought some meat too!
Patrick PWorkers were unsure how to process my reservation and took an unusually long time compared to all of my other rentals at other locations
James SI did not receive dollie’s to transport and I was still charged for them. I called customer service and nobody got back to me.
Alexis RNothing! Our experience at Centrr Cut Meats was outstanding!
Dan LI would start with a poor rating of U-Haul. I reserved a trailer in my home town only to be informed hours later that the trailer was not available and so I had to drive 20 minutes to pick one up. I looked on the website and found that one was still available at my home town location. The agent at Center Cut Meats was clueless and I was charged for insurance after specifically denying it. So, I spent 20% more than planned and an extra 49 minutes of driving! Overall it felt like I was dealing with toothless morons.
Clint F