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James K.
Customer Reviews for Center Of The World Storage West
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful! Trailer was exactly what I needed, and it performed beautifully.
Keith G.Sales agent was very helpful.
Rob J.wood rails on inside of trailer were broken off so there was no place to tie down and secure load
joyce M.Drop off address was incorrect. Had a lady there that was no help with the drop off. Fortunately some guy showed up to unhook the trailer.
James S.Everyone was very polite and very helpful at this location
Jon K.Very friendly and polite. They attached the car dolly to my Suburban and made sure everything was correct.
Rob K.Was sent here for truck after place truck was reserved at did not have one. Got here at 501pm and apologized for being a minute late because we passed it but was told by woman she couldn't help me because she had to get her son from daycare in Champion. Spoke with Uhaul and we given $50 credit for reservation guaranteed. Truck was set up for next day. When I went to get it, the truck was huge. We were given free upgrade but larger truck is harder to drive. Was then told by same woman that it wasn't daycare she had to pick him from but a karate or Two Qwon For class I can't remember which one. We rented a truck for a couple days before this from Stow It in Newton Falls which we loved. We got no insurance for truck then and asked for no insurance for this rental. She even said I have you down for no insurance, no dolly, no packing mats, etc and I said yes but yet we were charged $14 safe move insurance. Very unhappy with this Uhaul site.
Shawna P.