At pick up location the guy who was handling was so rude and not trained properly. Was blaming the U-Haul app for his inability to operate the app. Truck was freeze in ice as well as front shield so I had to clean the truck before picking it up. He refused to to clean it. I had no choice that’s why I picked up or else I could have cancelled it. I was hoping to get some refund for this bizarre experience.
MANISHKUMAR P
Customer Reviews for Centex
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did not get all the equipment I reserved, which significantly complicated my move. Truck bed was very dirty.
ANTON G