Customer Reviews for Central Kitchens
(U-Haul Neighborhood Dealer)

Rating:

5.0

Don't let people make a "reservation" for a truck until it is in your posession

Rating:

1.0

The truck was not very clean, but this was expected and not really an issue. The big problem was that there were no moving pads, despite me reserving two dozen of them and calling the day before to insure they would be there (I was told they would). I had a 5:30 AM pickup, so nothing was open nor was there anyone that I could talk to. The result was that I could only move about 1/3 of my pieces, I simply had no way to protect them, and had to call in additional help to do the rest of it, costing me significantly more than I had planned. I will not use this location again, period.

Rating:

5.0

Samantha, Kurt, and Dean were excellent and very patient and generous with their time helping me !!!

Rating:

5.0

Helpful nice staff at Central kitchens!

Rating:

5.0

The guy was great and super helpful

Rating:

5.0

Easy and fast and done with a 😃

Rating:

5.0

Was all perfect…

Rating:

5.0

Excellent service, very friendly

Rating:

5.0

everything is fine, thank you

Rating:

2.0

The trucks windshield was disgustingly filthy interior and exterior, the heater didn’t work and the outside temperature was 19 degrees when I picked up the truck, the gas gauge was at 1/4 full which required me to fuel before my trip. The moving pads were not in the vehicle which required me to return to the location to get them when the business opened. Very disappointed in the rental. I would like to be compensated for this rental please

Rating:

1.0

Awful location to pick up/drop off. Staff didn't want to be bothered.

Rating:

5.0

Very helpful. No issues. In and out in 10 minutes

Rating:

5.0

Gene was polite, knowledgeable and efficient- quite rare to find in employees these days! The process was smooth and affordable.

Rating:

4.0

I used the after-hours drop off process as location was closed on Sundays. No issues. Would recommend the online process

Rating:

5.0

No one there when I dropped off on Saturday at 3:00 pm hi

Rating:

3.0

Convenient location, lovely staff and easy pick up. Truck was very old and one of the headlights was out

Rating:

5.0

Very nice costumer service

Rating:

1.0

Dont spring authorization by phone , passport or lease at time truck is picked up.

Rating:

5.0

You gave me less than 1/2 a tank of gas knowing I had to drive 150 miles so I had to stop for gas before I even got started

Rating:

5.0

Nothing

Rating:

1.0

I use the truck for two hours I was over charge, the truck was very old in very bad condition too expensive for a liability

Rating:

5.0

It was easy and wuick

Rating:

4.0

Easy and convenient pickup. Wasn't space to park when we returned the U-Haul but the staff on site quickly found us and were helpful. One of the headlights on our truck was not working when we picked it up - not sure if the location was aware of this.

Rating:

1.0

I had pre ordered and paid for 2 Dollie’s and when I arrived to pick up the truck I was told “sorry, we don’t have any”. Infuriating . My order had been confirmed on line.

Rating:

1.0

The issue was Uhaull Maintenence of the truck No working left head light and dead battery The issues where found at the pick up location at the moment to the pick up, they shoul have solutions for this issues like changing the truck in the place or be able to resolve the problems with the road assistance

Rating:

5.0

Everytime I order and pay for additional items they are not included. (Make it easier on the booking process to say something isn't righ tstraight away)

Rating:

5.0

Best place it needs more pick up trucks

Rating:

3.0

Truck was filthy and smelled bad.

Rating:

4.0

Nothing

Rating:

5.0

Dean Genzano was very helpful, patient, polite, and answered all my questions. the rental process was extremely efficient however the truck could have been cleaner inside the cab. i washed the windshield inside and out - was not clean.

Rating:

5.0

This is the best place in Southampton New York

Rating:

5.0

Always on top and clean vehicles

Rating:

5.0

Excellent

Rating:

5.0

Super helpful hooking up trailer and making sure everything was sorted.

Rating:

4.0

Faster check in when the customer checks in online. The computer work takes a bit.

Rating:

5.0

thank you for facilitating my move ,making it so convenient despite all of my changes . thank you again

Rating:

5.0

Congratulations 🎉🎉🎉

Rating:

4.0

When you rent a trailer it should include a jack wheel

Rating:

5.0

I was a little confused about where to go on location, since it is inside of another business. Once I found it, the personnel were very helpful and considerate. The whole process was quick and simple.

Rating:

5.0

Good. Service

Rating:

4.0

Dean at Central Kitchens went above and beyond staying after hours to help me when the trailer lights didn't work (car not trailer problem). The trailer storage area was a bit muddy due to weather conditions. Overall they were great; but I did have to travel almost an hour from home to this location, to get the trailer size I needed for one way.

Rating:

5.0

Easy location to find Great attitude and quick to get you back on the road

Rating:

5.0

First I went to a horrible nearby location at 27 Inspection at 1535 Country Road 39. They should lose their u haul franchise. Rude people and not familiar with u haul system and just awful. The man told I could not leave my car for four hours so I said I would cancel and go somewhere else, which I did. Then I went down the street to Central Kitchen and had wonderful experience

Rating:

5.0

Check tire pressure reading before customer arrives

Rating:

5.0

always god, professional service.

Rating:

5.0

Thank you

Rating:

5.0

Cheryl was helpful and friendly!

Rating:

5.0

Good deals