john F.
Customer did not leave a comment.
Customer Reviews for Central Kitchens
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Central Kitchens
RONNIE A.
Good job
ANWARMUHAMMAD M.
Overall it was pleasant experience
GOMER V.
The on line check out system is very unfriendly
YASHPALSINHSHANK V.
Drivers cabin was extremely dirty. Dried coffee, food, debris. Rep at central kitchens was extremely helpful and knowledgeable.
William M.
The reason for my low rating is due to the older truck I rented. It did not have a backup camera, which made it impossible to see in certain situations.
THOMAS P.
Our rental was made super easy by the incredibly friendly people at the Central Kitchens location
EVANF B.
Great experience. The staff was very helpful and accommodating with the pick-up time. The rental was in great shape. I'll definitely use them again.
Craig M.
Everyone was courteous and extremely helpful. I'll be coming for future moves!
ELEANOR B.
The only issue was in the fact that there were no moving blankets left to rent, so I would up purchasing a good number of pads
KIMD H.
Customer service is amazing. Very helpful and patient. Michelle was the best!!
Philip W.
Michele was very nice and pleasant to deal with. Philip White
BRIANR C.
U-Haul did not honor my reservation. I was due to pick my truck up on Friday morning, and when I called the location, I was advised the truck was not available. They gave me alternative locations miles away. Very disappointed in U-Haul, and the lack of effort to make things right.
SAL F.
I was told that I should pick up My auto transport trailer in Riverhead, but when I arrived they directed me another site, to the OKPetroleum site. When I arrived I was told that the trailer was missing the electronics, and had been down for 4 weeks. Terrible sight and no equipment. Staff uncooperative and useless. I called the home number and was directed to Central Kitchens in Southampton. What a run around I got. Central Kitchens was wonderful, waited for me to arrive even though they were supposed to be closed. Great staff and equipment. Please address these issues. Have rented many times and never had so Much aggravation and incompetence until I reached Central Kitchens.
elliott U.
Michelle and the manager (?) of Central Kitchens were both very pleasant and made helpful suggestions about what to rent We used this U-haul site before and would use it again
Robert J.
No comments at this time. Everything went very well at the office and with the trailer. Excellent experience.
Robert J.
Everything went very well, the trailer was ready on time, in fact I was able to get the trailer ahead of schedule. The agent helped install the trailer while giving instructions on how to install it properly. The agent checked the trailer thoroughly including all lights. the agent was courteous and very knowledgeable. no comments on anything to improve, I was very happy with the rental.
Mark K.
Some miscellaneous trash like cigarette butts in the ashtray but otherwise clean. Disappointed to only have 1/4 tank of gas so had to fill up immediately.
Brandon Q.
I paid $5 for boxes that I never got. There were also no towels for the floor or rope or anything.
Douglas E.
We have rented several times from this location and they are always terrific.
Susanne C.
Service was excellent. The staff went out of their way to accommodate us. We needed a trailer quickly and they went out of their way to get what we needed on time. Highly recommend U-Haul at Central kitchens
Maurice J.
Had to go to another u Haul after the firstt u haul did not have our truck
Don O.
no improvements needed, that experience was perfect
Edward P.
Trailer was beat up but that was not this locations fault. But this location replaced all the chains and hitch and lights before i took it. So despite the damage from previous renters it was great. This location was excellent. Quick service. I was in and out in under 15min
Bob W.
MICHELLE AND DEAN WERE VERY EASY TO WORK WITH.
Allan M.
Cut traffic on route 39!!! You have nice skilled ladies at Central K.
Michele R.
Make sure the trailer is attached!
CAROLYN C.
Returning the truck is overly complex at the same time as it is convenient. Having to stand in the rain and take all those photos is a pain., But that is not the fault of this location.
Jennifer J.
Nothing, everything was perfect, thank you
carol M.
I got a call to ask if I wanted to drop off closer to my destination. Very helpful. Guy at drop off very friendly. All easy.
michael N.
Very professional. And accommodating
Amy P.
It was frustrating that despite choosing to do the pickup with the app, it still necessitated a lengthy process with some of the processes done in-person with the staff of Central Kitchens - especially with the current social distancing requirements. I showed up with no mask because I was led to believe I could complete the entire transaction via my app and not have to actually hand my driver's license to anyone nor have anyone bring the truck from behind the building to me. It took twice as long as it has for us at other locations. That being said, Dean and his fellow employee could not have been nicer. Advice: don't make the contactless online pick up an option for your customers if that is not a possibility.
denise C.
The side mirror was broken The 2 guys, Curt and Dean could not figure out how to tape the mirror or fix it They told ME to go to a mechanic NEVER USING THIS COMPANY AGAIN!
DENNIS B.
Great people to work with
Andis A.
Excellent location and service!
James C.
Dean, the representative at this location was really friendly and super helpful. He made the pick up and drop off a pleasure even with the added ccomplications of the coivid restrictions. will always use this location when possible.
DENNIS B.
Central Kitchens excellent help
DENNIS B.
Had trouble with Wi-Fi connection at site initially but thanks to Central Kitchens all turned out well
Bruce L.
Dropped off car after hours. Poor lighting. The instructions by the drop off box were torn and incomplete. Although the person I spoke to was very helpful, you need to be I T specialist to complete the after hour return protocol.
Jeffrey K.
WiFi didn't work for me in parking lot.
David R.
Michelle and the staff at Central kitchens were very kind and helpful. Whole heartedly would recommend this location to anyone. Two thumbs up.
Mason P.
The UHaul rep was very helpful and polite. 10/10
Laura C.
Mobile app would not work on my Android phone If I had not been in a physical location with customer service and a friend with an Iphone I would not have been able to complete the rental which would have been a DISASTER!! Do not rely on mobile app
George K.
Very nice women took great care of the rental from start to finish Wonderful service
Odin A.
Everything the pickup location was not.
Paul M.
Great job.
Ladislav S.
Think i was charged extra for over time limit but i had the yhaul back the night before
robert S.
The starting mechanism needs to be checked. Engine did not turn over at all on several occasions
Ian G.
Very accommodating and easy to work with staff
Cindy M.
from the customer headquarters to the local office and handling my rentals was amazing!!! thank you
Bernard L.
Overall, I had a pleasant experience with Uhaul!
Warren W.
Everthing seems to be pretty well managed
Fred M.
I was completely satisfied.
William C.
Great experience.
Richard P.
Nothing. They are so helpful
Kevin A.
Great experience
Patricia W.
Nothing Michelle was amazing who helped us!!!
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