Customer Reviews for Central Kitchens
(U-Haul Neighborhood Dealer)

817 reviews

871 County Rd 39   Southampton, NY 11968
(1/4 mile West of Tuckahoe Lane on the North side of County Road 39, Located next door to Shinnecock True Value)

(631) 259-6762

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 259-6762

871 County Rd 39
Southampton, NY 11968
(1/4 mile West of Tuckahoe Lane on the North side of County Road 39, Located next door to Shinnecock True Value)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Samantha, Kurt, and Dean were excellent and very patient and generous with their time helping me !!!

Anthony R 
Rating:
5.0

Customer did not leave a comment.

Mason M 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Helpful nice staff at Central kitchens!

STEPHEN J 
Rating:
5.0

Customer did not leave a comment.

STEVEN J 
Rating:
5.0

Customer did not leave a comment.

mark m 
Rating:
5.0

The guy was great and super helpful

SAMANTHA M 
Rating:
3.0

Customer did not leave a comment.

Tyler m 
Rating:
5.0

Easy and fast and done with a 😃

JOSEPH M 
Rating:
5.0

Customer did not leave a comment.

LALTA P 
Rating:
5.0

Was all perfect…

SANDRA A 
Rating:
5.0

Excellent service, very friendly

JORGE C 
Rating:
5.0

Customer did not leave a comment.

CRISTIAN T 
Rating:
5.0

everything is fine, thank you

RICARDO H 
Rating:
5.0

Customer did not leave a comment.

LANE B 
Rating:
2.0

The trucks windshield was disgustingly filthy interior and exterior, the heater didn’t work and the outside temperature was 19 degrees when I picked up the truck, the gas gauge was at 1/4 full which required me to fuel before my trip. The moving pads were not in the vehicle which required me to return to the location to get them when the business opened. Very disappointed in the rental. I would like to be compensated for this rental please

bruce M 
Rating:
1.0

Awful location to pick up/drop off. Staff didn't want to be bothered.

WESLEY A 
Rating:
5.0

Customer did not leave a comment.

Sean J 
Rating:
5.0

Very helpful. No issues. In and out in 10 minutes

DAVID K 
Rating:
5.0

Gene was polite, knowledgeable and efficient- quite rare to find in employees these days! The process was smooth and affordable.

HEATHER V 
Rating:
5.0

Customer did not leave a comment.

ARTURO M 
Rating:
5.0

Customer did not leave a comment.

AMMAD H 
Rating:
5.0

Customer did not leave a comment.

LUIS U 
Rating:
4.0

I used the after-hours drop off process as location was closed on Sundays. No issues. Would recommend the online process

David E 
Rating:
5.0

Customer did not leave a comment.

MANUEL B 
Rating:
5.0

Customer did not leave a comment.

ALBERTO S 
Rating:
5.0

No one there when I dropped off on Saturday at 3:00 pm hi

CECIL B 
Rating:
5.0

Customer did not leave a comment.

STEVEN M 
Rating:
5.0

Customer did not leave a comment.

RONALD K 
Rating:
5.0

Customer did not leave a comment.

REGINA L 
Rating:
5.0

Customer did not leave a comment.

Christian S 
Rating:
4.0

Customer did not leave a comment.

TYLER H 
Rating:
3.0

Convenient location, lovely staff and easy pick up. Truck was very old and one of the headlights was out

Rachael F 
Rating:
5.0

Very nice costumer service

REMO S 
Rating:
1.0

Dont spring authorization by phone , passport or lease at time truck is picked up.

SCOTT S 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

You gave me less than 1/2 a tank of gas knowing I had to drive 150 miles so I had to stop for gas before I even got started

Bonnie h 
Rating:
5.0

Nothing

ALICIA C 
Rating:
1.0

I use the truck for two hours I was over charge, the truck was very old in very bad condition too expensive for a liability

ALICIA M 
Rating:
5.0

It was easy and wuick

Steve G 
Rating:
4.0

Easy and convenient pickup. Wasn't space to park when we returned the U-Haul but the staff on site quickly found us and were helpful. One of the headlights on our truck was not working when we picked it up - not sure if the location was aware of this.

THEO S 
Rating:
1.0

I had pre ordered and paid for 2 Dollie’s and when I arrived to pick up the truck I was told “sorry, we don’t have any”. Infuriating . My order had been confirmed on line.

DAPHNE R 
Rating:
3.0

Customer did not leave a comment.

ARTHUR F 
Rating:
5.0

Customer did not leave a comment.

JOHN F 
Rating:
1.0

The issue was Uhaull Maintenence of the truck No working left head light and dead battery The issues where found at the pick up location at the moment to the pick up, they shoul have solutions for this issues like changing the truck in the place or be able to resolve the problems with the road assistance

DANNY F 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J 
Rating:
5.0

Everytime I order and pay for additional items they are not included. (Make it easier on the booking process to say something isn't righ tstraight away)

Lee H 
Rating:
5.0

Best place it needs more pick up trucks

ALICIA M 
Rating:
5.0

Customer did not leave a comment.

MARIA F 
Rating:
5.0

Customer did not leave a comment.

JOAN P 
Rating:
3.0

Truck was filthy and smelled bad.

Mark L 
Rating:
5.0

Customer did not leave a comment.

walter p 
Rating:
5.0

Customer did not leave a comment.

COMARSH B 
Rating:
4.0

Nothing

ALICIAM C 
Rating:
5.0

Dean Genzano was very helpful, patient, polite, and answered all my questions. the rental process was extremely efficient however the truck could have been cleaner inside the cab. i washed the windshield inside and out - was not clean.

Lynn A 
Rating:
5.0

This is the best place in Southampton New York

ALICIAM C 
Rating:
5.0

Customer did not leave a comment.

ALBEIRO G 
Rating:
5.0

Always on top and clean vehicles

MARCO B 
Rating:
5.0

Excellent

Arnulfo L 
Rating:
5.0

Super helpful hooking up trailer and making sure everything was sorted.

Martin H 
Rating:
4.0

Faster check in when the customer checks in online. The computer work takes a bit.

NATHANIEL W 
Rating:
5.0

Customer did not leave a comment.

Sandra L 
Rating:
5.0

thank you for facilitating my move ,making it so convenient despite all of my changes . thank you again

Karina B 
Rating:
5.0

Congratulations 🎉🎉🎉

Jose o 
Rating:
4.0

When you rent a trailer it should include a jack wheel

Dale G 
Rating:
5.0

Customer did not leave a comment.

PHILIP P 
Rating:
5.0

Customer did not leave a comment.

franco f 
Rating:
5.0

Customer did not leave a comment.

Chris S 
Rating:
5.0

I was a little confused about where to go on location, since it is inside of another business. Once I found it, the personnel were very helpful and considerate. The whole process was quick and simple.

Benjamin S 
Rating:
5.0

Good. Service

Luis P 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL W 
Rating:
5.0

Customer did not leave a comment.

Ronald K 
Rating:
5.0

Customer did not leave a comment.

Jackson M 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

SUSAN H 
Rating:
5.0

Customer did not leave a comment.

Walter H 
Rating:
4.0

Dean at Central Kitchens went above and beyond staying after hours to help me when the trailer lights didn't work (car not trailer problem). The trailer storage area was a bit muddy due to weather conditions. Overall they were great; but I did have to travel almost an hour from home to this location, to get the trailer size I needed for one way.

george r 
Rating:
5.0

Easy location to find Great attitude and quick to get you back on the road

Keith H 
Rating:
5.0

Customer did not leave a comment.

Sandra L 
Rating:
5.0

First I went to a horrible nearby location at 27 Inspection at 1535 Country Road 39. They should lose their u haul franchise. Rude people and not familiar with u haul system and just awful. The man told I could not leave my car for four hours so I said I would cancel and go somewhere else, which I did. Then I went down the street to Central Kitchen and had wonderful experience

bruce h 
Rating:
5.0

Check tire pressure reading before customer arrives

Gerard B 
Rating:
5.0

always god, professional service.

Julian B 
Rating:
5.0

Customer did not leave a comment.

robert s 
Rating:
5.0

Thank you

Edward A 
Rating:
5.0

Customer did not leave a comment.

michael n 
Rating:
5.0

Cheryl was helpful and friendly!

Laraine C 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Good deals

Arturo M 
Rating:
5.0

Customer did not leave a comment.

Pedro D 
Rating:
5.0

Customer did not leave a comment.

Ronald K 
Rating:
5.0

Customer did not leave a comment.

Richard F 
Rating:
4.0

Customer did not leave a comment.

Nancy C 
Rating:
1.0

HORRIBLE !!! no one there called a number was told drop it out back. Called you assistance center. Call was dropped. Was told if I dropped at another dealer I could be charged $200.00. Later found out businesses is closed permanently. By your transport driver. He was bool. Super stressful as I dropped the trailer then went back Monday to find all these details out. Super pissed to say the least.

Russell G 
Rating:
5.0

Customer did not leave a comment.

matrone j 
Rating:
4.0

I had no problem at all with this location. The drop-off experience was particularly good.

LEEEMERSON J 
Rating:
5.0

Sweet little place very convenient very friendly

JULIUS J 
Rating:
3.0

The location was closed. Very crowded storage area. The App did not load my dashboard or provided anyway to document my returned equipment's state of readiness/repair/reuse.

Richard F 
Rating:
5.0

Convenient location, quick and polite staff

Keith H 
Rating:
5.0

Customer did not leave a comment.

Arnel V 
Rating:
5.0

Customer did not leave a comment.

Robert A 
No reviews have been submitted for this location.
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