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MICHAEL A
Customer Reviews for Central Kitchens
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Samantha, Kurt, and Dean were excellent and very patient and generous with their time helping me !!!
Anthony RHelpful nice staff at Central kitchens!
STEPHEN JThe guy was great and super helpful
SAMANTHA MEasy and fast and done with a 😃
JOSEPH MWas all perfect…
SANDRA AExcellent service, very friendly
JORGE Ceverything is fine, thank you
RICARDO HThe trucks windshield was disgustingly filthy interior and exterior, the heater didn’t work and the outside temperature was 19 degrees when I picked up the truck, the gas gauge was at 1/4 full which required me to fuel before my trip. The moving pads were not in the vehicle which required me to return to the location to get them when the business opened. Very disappointed in the rental. I would like to be compensated for this rental please
bruce MAwful location to pick up/drop off. Staff didn't want to be bothered.
WESLEY AVery helpful. No issues. In and out in 10 minutes
DAVID KGene was polite, knowledgeable and efficient- quite rare to find in employees these days! The process was smooth and affordable.
HEATHER VI used the after-hours drop off process as location was closed on Sundays. No issues. Would recommend the online process
David ENo one there when I dropped off on Saturday at 3:00 pm hi
CECIL BConvenient location, lovely staff and easy pick up. Truck was very old and one of the headlights was out
Rachael FVery nice costumer service
REMO SDont spring authorization by phone , passport or lease at time truck is picked up.
SCOTT SYou gave me less than 1/2 a tank of gas knowing I had to drive 150 miles so I had to stop for gas before I even got started
Bonnie hNothing
ALICIA CI use the truck for two hours I was over charge, the truck was very old in very bad condition too expensive for a liability
ALICIA MIt was easy and wuick
Steve GEasy and convenient pickup. Wasn't space to park when we returned the U-Haul but the staff on site quickly found us and were helpful. One of the headlights on our truck was not working when we picked it up - not sure if the location was aware of this.
THEO SI had pre ordered and paid for 2 Dollie’s and when I arrived to pick up the truck I was told “sorry, we don’t have any”. Infuriating . My order had been confirmed on line.
DAPHNE RThe issue was Uhaull Maintenence of the truck No working left head light and dead battery The issues where found at the pick up location at the moment to the pick up, they shoul have solutions for this issues like changing the truck in the place or be able to resolve the problems with the road assistance
DANNY FEverytime I order and pay for additional items they are not included. (Make it easier on the booking process to say something isn't righ tstraight away)
Lee HBest place it needs more pick up trucks
ALICIA MTruck was filthy and smelled bad.
Mark LNothing
ALICIAM CDean Genzano was very helpful, patient, polite, and answered all my questions. the rental process was extremely efficient however the truck could have been cleaner inside the cab. i washed the windshield inside and out - was not clean.
Lynn AThis is the best place in Southampton New York
ALICIAM CAlways on top and clean vehicles
MARCO BExcellent
Arnulfo LSuper helpful hooking up trailer and making sure everything was sorted.
Martin HFaster check in when the customer checks in online. The computer work takes a bit.
NATHANIEL Wthank you for facilitating my move ,making it so convenient despite all of my changes . thank you again
Karina BCongratulations 🎉🎉🎉
Jose oWhen you rent a trailer it should include a jack wheel
Dale GI was a little confused about where to go on location, since it is inside of another business. Once I found it, the personnel were very helpful and considerate. The whole process was quick and simple.
Benjamin SGood. Service
Luis PDean at Central Kitchens went above and beyond staying after hours to help me when the trailer lights didn't work (car not trailer problem). The trailer storage area was a bit muddy due to weather conditions. Overall they were great; but I did have to travel almost an hour from home to this location, to get the trailer size I needed for one way.
george rEasy location to find Great attitude and quick to get you back on the road
Keith HFirst I went to a horrible nearby location at 27 Inspection at 1535 Country Road 39. They should lose their u haul franchise. Rude people and not familiar with u haul system and just awful. The man told I could not leave my car for four hours so I said I would cancel and go somewhere else, which I did. Then I went down the street to Central Kitchen and had wonderful experience
bruce hCheck tire pressure reading before customer arrives
Gerard Balways god, professional service.
Julian BThank you
Edward ACheryl was helpful and friendly!
Laraine CGood deals
Arturo MHORRIBLE !!! no one there called a number was told drop it out back. Called you assistance center. Call was dropped. Was told if I dropped at another dealer I could be charged $200.00. Later found out businesses is closed permanently. By your transport driver. He was bool. Super stressful as I dropped the trailer then went back Monday to find all these details out. Super pissed to say the least.
Russell GI had no problem at all with this location. The drop-off experience was particularly good.
LEEEMERSON JSweet little place very convenient very friendly
JULIUS JThe location was closed. Very crowded storage area. The App did not load my dashboard or provided anyway to document my returned equipment's state of readiness/repair/reuse.
Richard F