Customer Reviews for Chads Car Care
(U-Haul Neighborhood Dealer)

836 reviews

950 N Council Rd   Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

(405) 789-4262

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 789-4262

950 N Council Rd
Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

GREG O. 
Rating:
5.0

Customer did not leave a comment.

Freddie C. 
Rating:
5.0

Customer did not leave a comment.

MICHELE S. 
Rating:
4.0

Just make sure that any thing that you ordered is on hand, like the dolly or the pads or whatever it is you may need from the company

NATASHA P. 
Rating:
4.0

Customer did not leave a comment.

MITZI T. 
Rating:
5.0

Pick up was honest and extremely helpful

RODNEY S. 
Rating:
5.0

Great costumer service!

NOAH D. 
Rating:
5.0

Customer did not leave a comment.

Todd E. 
Rating:
5.0

realistic final pricing should be more transparent that the misleading small dollar figures printed on the vehicles or advertised on the website. While i would continue to use UHaul, it would be more beneficial to me as a customer and allow for greater final customer satisfaction to be explicit about the final cost involved to include taxes, fees, expected mileage and replacement fuel charges so i can accurately budget for my moving needs.

ERIC P. 
Rating:
5.0

More than accommodating and helpful!

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

I dealt with a lot of uhaul locations, before I chose this one. It was ran by some good ole straight shooting kinda guys, and I appreciated that. Very professional and timely.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Chad was fabulous to work with. Had me in and out with zero issues.

ANTHONY U. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

You would have to go along ways to improve on Chad, I've rented from him a few times over last few years for business, he and his team always work my hauling issues out and give me top notch help!! Weather it's a trailer or truck!!!

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

ISAIAH L. 
Rating:
5.0

Customer service skyrocketing! Appreciated the warmth welcoming and hospitality! Thanks again to Chad, Top Ratings is an understatement for these guys!

SAKARIYA F. 
Rating:
5.0

None

SETH S. 
Rating:
5.0

Customer did not leave a comment.

ZACK S. 
Rating:
5.0

Chad and his team are fantastic to work with. Very friendly and informative.

ELIZABETH G. 
Rating:
5.0

Customer did not leave a comment.

Erik G. 
Rating:
5.0

Customer did not leave a comment.

VINCENT G. 
Rating:
5.0

Customer did not leave a comment.

Duane F. 
Rating:
5.0

Chad and his guys work diligently to have the equipment there and ready to. I've rented 10 of the 26' trucks through Chads Car Care over the past 13 months . High marks for their effort and quality service each time .

Mike B. 
Rating:
5.0

Chad is very helpful and explains everything so you know what to expect.

RAYMOND V. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
4.0

Customer did not leave a comment.

LARRY E. 
Rating:
5.0

You guys are amazing!!! Keep it up!

STORMY C. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA I. 
Rating:
5.0

This was perfect for me and it helped me finish a project I've been needing to do for months.

JEREMY G. 
Rating:
4.0

Customer did not leave a comment.

BERNARD B. 
Rating:
5.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

GRISEL M. 
Rating:
5.0

Chad is awesome Go Pokes..

CHERMELIA C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Customer did not leave a comment.

ANNE M. 
Rating:
3.0

Customer did not leave a comment.

AARON P. 
Rating:
5.0

Customer did not leave a comment.

THELMA B. 
Rating:
3.0

The truck stunk of cigarette smell I could hardly breathe. Didn't dare go over 60 as the truck shook so bad. The guy was nice but charged me for 3 days when I was 1.5 hours late on the 2nd day. May want to service the truck too.

JOLENE N. 
Rating:
5.0

The equipment was clean. Truck brand new, but truck leaked and ruined a mattress that was pristine and less than a year old

AMANDA M. 
Rating:
4.0

Customer did not leave a comment.

VINOTH D. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

DEBRA B. 
Rating:
2.0

The first location we rented from on Nw Exp OKC advised us of a one way location-chads however did not tell us it was a “pick up via mobile app”. It took us 3 hours with customer service. The lock boxes were broken into w no keys. Thankfully the girl helping us gave us another code; truck ended up being a 26 instead of the 15 needed but adjusted our cost. Due to the extra time 3 hours waisted and hassle I felt we should have been given an even bigger discount. Customer service needs some attention at the NW expressway OKC location! Thank you Vicki Schmid

Vicki S. 
Rating:
4.0

Chad's car care was extremely helpful with renting my U-Haul truck at his location and I have nothing but praise for him and all his staff. My name is Jeanne Watson. I will highly recommend him and his service

JEANNE W. 
Rating:
5.0

Chad is excellent.

MIKE B. 
Rating:
5.0

Overall very good experience! Comfortable ride and easy to drive. /Wish the steering wheel telescoped tho!!! Should sweep out the van before renting it. We swept it out and dusted the dash. Cleaned out trash in cab. We had to add washer fluid and oil in Phoenix and the UHaul at Dunlop and I-17 was kind to help us.

CLARENCE G. 
Rating:
5.0

Chad was super nice and helpful. I'll definitely be back forore trailer rentals. Also, the car transport trailers are the absolute best. I own a car hauler but still rent these trailers on occasion because of their superior vehicle attachment system.

Robert M. 
Rating:
1.0

Make sure trucks WORK

AUBRIANA S. 
Rating:
5.0

Customer did not leave a comment.

SALLY N. 
Rating:
5.0

Chad is an awesome guy and runs a great shop/store.

MIKE B. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

MOMODU K. 
Rating:
3.0

The website froze and would not allow me to complete the pickup online. I was charged for a utility dolly and appliance dolly, but they were not in the truck. I called customer service just to be transferred 4 times and placed back into a hold queue for 15 minutes each time. Never was able to speak with someone to resolve my issues. VERY POOR EXPERIENCE!!

Joshua J. 
Rating:
5.0

Chad and his team are amazing and true customer service oriented, thank you.

Richard F. 
Rating:
5.0

Chad was great to work with. The truck was clean and easy to drive.

MARY N. 
Rating:
3.0

Staff was friendly and most helpful.cound not ask for nicer group of people to help with all my rental arrangements thank you

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

very nice very helpful

tony B. 
Rating:
4.0

Working with Chad was good cool guy

SEAN M. 
Rating:
5.0

Chad is a great guy and so helpful

DOYLE T. 
Rating:
5.0

Customer did not leave a comment.

ERIC F. 
Rating:
5.0

Nothing. Chad's provide outstanding customer service.

LESLIE H. 
Rating:
5.0

Customer did not leave a comment.

JERRY N. 
Rating:
5.0

Customer did not leave a comment.

HEATHER R. 
Rating:
5.0

Customer did not leave a comment.

STONY B. 
Rating:
5.0

Better equipment, truck had over 111,000 miles on it. I feel extremely lucky it didn't break down.

DENNIS S. 
Rating:
5.0

Chad's Car Care & UHaul is a great location. Always helpful and fair.

SHANE A. 
Rating:
5.0

Customer did not leave a comment.

DON R. 
Rating:
5.0

Excellent trailer well balanced road real smooth with the load that I had. Made my move quite pleasant scent for all the work I had to do. Will use U-Haul again thanks for the great service and great equipment.

DOYLE T. 
Rating:
5.0

Customer did not leave a comment.

DONALD A. 
Rating:
5.0

Nothing. The service at Chad's couldn't have been better.

CRAIG C. 
Rating:
5.0

Customer did not leave a comment.

Jack W. 
Rating:
5.0

Chad is a rockstar and I had an amazing experience.

CLIFFORD N. 
Rating:
5.0

great service & personnel

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

JIM H. 
Rating:
3.0

Lower your rate

NORMAN S. 
Rating:
5.0

Nothing I was completely satisfied

MICHAEL R. 
Rating:
5.0

Great service! I would use them again.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
5.0

Tell whoever threatened to start collections against me for not returning the trailer to get there facts straight first. Trailer was returned in 24hours. Chad's car care forgot to update headquarters

MICHAEL S. 
Rating:
5.0

Chad was great, super helpful.

DARREL M. 
Rating:
5.0

They were friendly and fast.

DREW R. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRA G. 
Rating:
5.0

Thank you Chads Car care for uhaul trailer on such short notice! GO COWBOYS

ANGELA B. 
Rating:
5.0

Very nice staff and very clean van. Also this location is very accommodating when you need to add extra days (very helpful and nice). Thank you, Jenna

TERRY P. 
Rating:
5.0

Great customer service!

BELKIS H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

Mr. Chad is a very nice and professional person.

Aeriol A. 
Rating:
5.0

Great customer service. Very Helpful and friendly. Van was ready to pick up

DUANE B. 
Rating:
5.0

This location was very accommodating. The staff assisted me more than they had to, but they saw I needed the help. I will most certainly be returning for my hauling needs. Thanks!

ROSHAUN G. 
Rating:
5.0

Excellent customer service. Great experience all the way around. Thank you.

Cynthia J. 
Rating:
5.0

All went well as expected, keep it up.

JAMES B. 
Rating:
5.0

Chad is the best! He worked to accommodate our needs with very short notice. Excellent customer service and a pleasure to work with!

PATRICIA J. 
No reviews have been submitted for this location.

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