Customer Reviews for Chads Car Care
(U-Haul Neighborhood Dealer)

896 reviews

950 N Council Rd   Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

(405) 789-4262

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(405) 789-4262

950 N Council Rd
Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Leonard M. 
Rating:
3.0

You can make sure that when you quote a refund price for gas to a customer that it is carried out when you return truck in another. I lost $65 because my receipt was not honored for my gas credit at the drop off state of Miss.

DORIS T. 
Rating:
3.0

The people were wonderful, but the truck smelled strongly of smoke and was very dirty when we got in.

Monica M. 
Rating:
5.0

My pick up was to be at the U-Haul on Pointe Parkway Blvd. But the worker would not rent to me. Cancel my reservation and sent me to Chad's to pickup. The guy you have working at on original pickup is rude mean and shouldn't be employee. Wanted me to drop the truck at a location 40 miles away. Gas is 4 dollars a gallon. On top of that he didn't give me any miles to return this truck. Not enough miles to get to location and to return truck. Thank God for Chad's he saved my day from your employee. You can see all my rentals you almost lost a good customer. Please don't let this happen again moving is stressful enough.

Sherry S. 
Rating:
5.0

Chad runs a great operation. He was friendly and welcoming. He took the time to help with the trailer and made sure it was safe abs secure. Will definitely be back again.

Danny V. 
Rating:
4.0

I actually spoke to and was assisted by the owner Chad, he was a down to earth and friendly dude. He made my experience painless, quick and quite refreshingly ...pleasant. I would highly recommend his business and renting through his location. Thanks - Will R.

William R. 
Rating:
5.0

Customer did not leave a comment.

jimmy M. 
Rating:
5.0

Chad and the older gentleman that hitched us up were way cool. Helped me with a blown fuse in our jeep to get the trailer lights working. And off we go. I usually rent from the U-Haul on NW Expressway, but after renting here, I'll be going back here. Thanks for the help guys.

Camron N. 
Rating:
5.0

Great staff. Very helpful. Very informative.

Terry H. 
Rating:
5.0

Customer did not leave a comment.

terry F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Highly satisfied, People working there is awesome.

Jobin J. 
Rating:
5.0

The Uhaul was junk for what it cost me.

Jaceon W. 
Rating:
5.0

Customer did not leave a comment.

JEREMY G. 
Rating:
5.0

These folks were real nice and helpful.

susie W. 
Rating:
5.0

Nice helpful people

WILLARD R. 
Rating:
5.0

Good people very helpful

TOMMY E. 
Rating:
5.0

The guy at the counter is awesome. Great sense of humor and friendly. This place is also open carry friendly. An overall good experience here.

BRENEAN E. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Very friendly and helpful.

James S. 
Rating:
5.0

Nothing...everything was great.

Callye T. 
Rating:
5.0

The staff was very helpful.

Michelle H. 
Rating:
5.0

They were absolutely wonderful to deal with. They made everything very easy and quick.

Samantha R. 
Rating:
4.0

Customer did not leave a comment.

Teresa Z. 
Rating:
5.0

Excellent customer service, fast and in and out in less than 25 minutes.

JOHN S. 
Rating:
4.0

I believe truck is low on coolant heat would cut out at idle.

JERAMIE C. 
Rating:
5.0

Customer did not leave a comment.

Curtis E. 
Rating:
5.0

Keep doing what you been doing

David E. 
Rating:
5.0

Customer did not leave a comment.

Pamela W. 
Rating:
5.0

Chads Car Care was great !!! But we had a horrible experience at Life Storage 15505 N. Pennsylvania Ave Edmond OK 73013. We drove from Texas at 2:00 am to arrive a the Life Storage location at 9:00 am to find out they had rented our truck someone else right before we got there. Then we had to drive 25 miles away from where we needed to go to pick up another truck. Then we had to load the truck and drive back 7 hrs back to Texas. The young man working at Life Storage did not pay attention that the truck was rented out to us first. It was a Horrible situation!!!!!!!! Thankfully Chad's Car Care was wonderful to work with!

Jacquelyn B. 
Rating:
5.0

Great service

JEFFERY M. 
Rating:
5.0

Try to have more locations ran by a person like Chad. The experience I get each time just from chatting with him for the truck rentals makes it the only place I want to do U-HAUL rentals.

SOLOMON B. 
Rating:
5.0

Great rental, Chad was helpful and so nice.

Jennifer N. 
Rating:
5.0

Everyone at Chad's Car Care was extremely helpful! This will be our rental location of choice from here on out. Excellent customer service!!!

Susan F. 
Rating:
5.0

Customer did not leave a comment.

Iulian T. 
Rating:
5.0

Chad was good, GO Cowboys

TRACY H. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

I will want to use this location over the two closers to my house from now on! Royce provided great costumer service!

Jason G. 
Rating:
5.0

Super friendly and accommodating!

Christina C. 
Rating:
5.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

Keep these guys!

DAVE S. 
Rating:
5.0

Nothing was a good experience will rent there again.

RICHARD B. 
Rating:
5.0

HARD TO IMPROVE ON THE SERVICE AT CHADS, ALWAYS GREAT TO RENT FROM THEM!!!!

DAVID G. 
Rating:
5.0

Very friendly service!

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

Aniesha S. 
Rating:
5.0

Quick, clean, efficient

Paul M. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Thank you Chad! Best customer service and support.

TIHOMIR A. 
Rating:
4.0

Customer did not leave a comment.

PAUL A. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

BELINDA H. 
Rating:
5.0

Great experience working with Chad's!

RONALD W. 
Rating:
5.0

Maybe inside a little cleaner.. looked like spit had been spilled in floorboard

Carrie C. 
Rating:
5.0

These guys are very helpful and friendly. I really appreciate my experience at this location. Thank you

Adam P. 
Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Nick was awesome in helping to make the process quick and easy!

CHRISTOPHER M. 
Rating:
5.0

Chad was very helpful and polite for my rental visit

CAMERONJAMES K. 
Rating:
5.0

Customer did not leave a comment.

SHIBU J. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

DIX R. 
Rating:
5.0

Customer did not leave a comment.

GREG O. 
Rating:
5.0

Customer did not leave a comment.

Freddie C. 
Rating:
5.0

Customer did not leave a comment.

MICHELE S. 
Rating:
4.0

Just make sure that any thing that you ordered is on hand, like the dolly or the pads or whatever it is you may need from the company

NATASHA P. 
Rating:
4.0

Customer did not leave a comment.

MITZI T. 
Rating:
5.0

Pick up was honest and extremely helpful

RODNEY S. 
Rating:
5.0

Great costumer service!

NOAH D. 
Rating:
5.0

Customer did not leave a comment.

Todd E. 
Rating:
5.0

realistic final pricing should be more transparent that the misleading small dollar figures printed on the vehicles or advertised on the website. While i would continue to use UHaul, it would be more beneficial to me as a customer and allow for greater final customer satisfaction to be explicit about the final cost involved to include taxes, fees, expected mileage and replacement fuel charges so i can accurately budget for my moving needs.

ERIC P. 
Rating:
5.0

More than accommodating and helpful!

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

I dealt with a lot of uhaul locations, before I chose this one. It was ran by some good ole straight shooting kinda guys, and I appreciated that. Very professional and timely.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Chad was fabulous to work with. Had me in and out with zero issues.

ANTHONY U. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

You would have to go along ways to improve on Chad, I've rented from him a few times over last few years for business, he and his team always work my hauling issues out and give me top notch help!! Weather it's a trailer or truck!!!

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

ISAIAH L. 
Rating:
5.0

Customer service skyrocketing! Appreciated the warmth welcoming and hospitality! Thanks again to Chad, Top Ratings is an understatement for these guys!

SAKARIYA F. 
Rating:
5.0

None

SETH S. 
Rating:
5.0

Customer did not leave a comment.

ZACK S. 
Rating:
5.0

Chad and his team are fantastic to work with. Very friendly and informative.

ELIZABETH G. 
Rating:
5.0

Customer did not leave a comment.

Erik G. 
Rating:
5.0

Customer did not leave a comment.

VINCENT G. 
Rating:
5.0

Customer did not leave a comment.

Duane F. 
Rating:
5.0

Chad and his guys work diligently to have the equipment there and ready to. I've rented 10 of the 26' trucks through Chads Car Care over the past 13 months . High marks for their effort and quality service each time .

Mike B. 
Rating:
5.0

Chad is very helpful and explains everything so you know what to expect.

RAYMOND V. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
4.0

Customer did not leave a comment.

LARRY E. 
Rating:
5.0

You guys are amazing!!! Keep it up!

STORMY C. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA I. 
Rating:
5.0

This was perfect for me and it helped me finish a project I've been needing to do for months.

JEREMY G. 
Rating:
4.0

Customer did not leave a comment.

BERNARD B. 
Rating:
5.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

GRISEL M. 
Rating:
5.0

Chad is awesome Go Pokes..

CHERMELIA C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Customer did not leave a comment.

ANNE M. 
No reviews have been submitted for this location.

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