Owner runs a gas station too but left my pickup process multiple times to serve other people. I was not told my return time was noon on 5/5 so I was surprised to get grief about returning it late. I will not go back to this location the service was lacking.
MELISSA S
Customer Reviews for Chadwicks Mill Plain Shell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give the truck a higher speed limit. It’s got 110 on the dash I wanna be able to go atleast 80-85 driving 20 plus hours at 75 is awful. In Idaho it’s 80mph speed limit
CODON WGuy working there was great and went out of his way to be super helpful, great location. Also front office is really cool if you like classic cars.
COLTON CEverything when smoothly. Thank you.
CRAIG LQuick and easy, that’s all you can ask for.
JASON GVery nice rep who made sure everything was fine for my trip - he even adjusted the mirrors for me. The vehicle was reasonably clean. The windshield had a crack in it but it did not affect the view from the driver's seat. The furniture pads were a bit wet - but it did not create a problem for the move.
THOMAS MYes! No room for improvement. Best U-Haul experience possible. The owner even called to make sure I wasn’t lost when I was a bit late to pick up the truck in the morning!
DEREK C