We didn’t pick this drop off when we made the reservation. When we went to pick up the uhaul they then told us the place we originally picked for drop off was full and we had to pick somewhere much further away which added to our mileage and had to pay more money. Very frustrating when we made the reservation ahead of time and were originally able to chose the first location.
Jessica M
Customer Reviews for Champion Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You didn't have my moving equipment
Julia MI think I was overcharged for the one-way rental. The drop off location was just an QR code to scan on the side of a building in a dropbox for a key.
ALAN CThere was nobody there.
MAXIMILLIAN CTo actually calculate miles. I did not use a lot of miles and I was charged more.
Carlie EI should be reimbursed for all the gas left with. 1/2 of a tand brought it back with 3/4 of a tank I had the truck was than 8 hours
John ADon't allow non-mobile rentals to be scheduled 2.5hrs before the location opens. This was a horrible experience and felt very suspicious in the moment.
Joshua B