Customer Reviews for Champion Self Storage #61

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Champion Self Storage #61

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Mark T. on

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Excellent customer service and thank you for the cookies.The kids talked about them all day.

John M. on

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The staff made me feel like family. They were very helpful and professional.

Ryan B. on

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Worst customer service and uhaul reps over ever seen. Disgusted at the level of service I was offered

jerry M. on

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Very sweet and acomadating.

Mitchell A. on

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Everything went very smooth and as expected. Also rented a truck at the same time and paperwork was streamlined, truck was ready as requested and staff got me out quickly and on my way. Thanks.

MICHAEL M. on

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LaSheika G. on

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Alex C. on

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Kelton W. on

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Donald E. on

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everything went as planned. Had trouble trying to use the big round lock on the door. Was able to run next door and get a replacement lock. Thanks for your help.

Leslie W. on

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The truck leaked pretty substantially from the driver side door when going though heavy rain. My left arm and side were getting wet but fortunately I had a towel so I just covered myself and the towel got wet instead.

Donna D. on

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Excellent customer service! They are very friendly and helpful.

vicki Z. on

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Dropped the truck off and the location was so close. The place was closed at the time but they had a drop box. I called the next day and she was very friendly and sent us an email receipt for the return.

Michelle H. on

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Stephen B. on

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Your rental folks don't say you will be charged another day if you are an hour later than the projected return time....traffic in Atlanta, are you kidding me? I had the truck 7 hrs 50 min and was charged 2 days, absolutely awful and ridiculous. Even returned an hour before closing. I hate UHAUL and will never use again.

Lakeisha D. on

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Everything went great

Jackie D. on

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The girls were great at champion. Every thing went as planned.

Victor R. on

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Staff was very professional and answered all my questions. Building was clean and had good lighting. The storage room was a bit higher than advertised, but that's a good thing.

Jatia W. on

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The staff was very welcoming. Great customer service!

Donald M. on

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Steven L. on

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The manager was nice, and informative. So far no problems.

Lonnie B. on

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Dan F. on

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This is a professional group that I have used before.

CARRIE C. on

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Everything was great. Friendly and kind staff renting and returning

Paul W. on

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Brandon W. on

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I was charged for over 200 miles when I only drove 76.2 miles. This is a problem.

Trisha V. on

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ROBERT V. on

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Neena W. on

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The ladies in the office were amazing. I was very pleased with my service, the transition of moving my mom's furniture could not have gone any better.

Myra A. on

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Anthony D. on

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Carol a. on

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Kim was awesome

WAYNE W. on

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I was very pleased with the facility. I cant think of any complaints

ONEKA C. on

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LaKeesha S. on

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That DANG App would not work so thankfully I made of 5 minutes b4 they closed 4 him to check me in. I was really frustrated about that . My phone was dead when returning the truck and ineas on hold for 7 minutes for return so I called back and opted 4 new reservation and the guy handled it. Great customer service all around start to finish.

Alan D. on

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Roy E. on

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LAURIE P. on

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very friendly staff!

Gloria A. on

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I had an uneventful experience, starting with the inter office rental process, to the return of the truck. The young man in the office was quite knowledgeable about the rental process & everything progressed very smoothly. I will not hesitate to use their services again in the future.

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Dorothy L. on

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Nothing

BEN W. on

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Order was for truck and for a hand truck and furniture dolly. Showed up and was told they have neither but I can call around to find one. And then when I asked who covers the extra miles that I now have to drive no one can help! U-Haul dropped the ball big time on this

MORGAN S. on

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Ms. Terri was very helpful and made sure to give me a call on my move in day. She helped me upgrade my unit