David was quick and polite. This has been the best U-haul experience we have ever had.
PAUL I
Customer Reviews for Champion Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
David is always very accommodating. He is top rate in customer service.
CATHY PKeep doing what you are doing. 😄
GARY CVery friendly
MACKJOHNSON HVery friendly
JAMES EDavid at the Champion Storage and U-Haul Rental in Mountain City Ga., Is phenomenal. He handles customers with true customer service that is above and beyond what I have ever experienced at any other U-Haul facility. Always willing to assist with scheduling in person or over the phone, when online access is not available. David is a True, Courteous, and Helpful Professional and represents U-Haul well.
JOHN CDavid provided excellent service and made sure that I had a quality truck.
WILLIAM BNice people
TIMOTHY OPerson that checked me out was very friendly and efficient. Location was easy to access.
CONNIE NThey were very professional and helpful.
MARK MFriendly and very helpful!
MARK MQuick and great service. I recommend this location….
Iurii KDavid is the best. I drive past 3 other UHaul locations to rent from him. He is prompt, dependable, and professional. 10/10 recommend!
BUDDY LDid not interact with personnel.
MARY BThe process of the return went over smoothly and the guy in charge was helpful and polite.
HECTOR BGreat people always helpful.
MARK SThey were closed when I dropped it off, but drop off was extremely easy. I just verified through the app that the drop off was completed
MATTHEW JMy original contract stated $.79 per additional mile but I was charged $1.00 per mile at the drop off location. I had also confirmed the $.79 per mile at the pick up location.
ALICE JEasy to get to. Great customer service. Ease of use and inventory.
Jim MDave is always very friendly and helpful.
Peter MThis review is to correct a prior review I submitted, which unfortunately was (accidentally) directed toward Champion Storage. When this was brought to my attention, I wanted to change it right away. I have always had a great relationship and experience with Champion Storage and David has ALWAYS been very helpful, above and beyond. I will always do business with Champion Storage. My poor review from prior was intended for the drop-off location in Murphy NC (Sneed’s Garage) who inappropriately charged us a cleaning fee while the truck we dropped off was left in good condition with extra gas.
Kathy OMan that runs this place is great. Friendly and very helpful. Knows exactly what he’s doing
brandon hFirst time renting and both the pickup and drop off stores were absolutely awesome!
jim hUhaul needs to improve their app
James EWe were pleased with our rental. It was easy and David was pleasant and a great help.
Clifford CYour app sucks.
James EAlways feel comfortable showing up and working with David.
Gail MAbsolutely nothing
James EOnline check in was terrible
David sI would say just to let people know to fill out the return survey before actually returning the keys. This was my first time renting a truck and I didn't realize until it was too late that I would need to get back in the truck and take verification pictures to return it through the website. But I'd already put the keys in the box and gotten back in my car. Thanks.
MATTHEW SEasy dealership to work with and quality equipment.
William BJust needed it for a quick trip. In and out, truck drove great.
Ben CDavid was great and helpful
David SGreat location, friendly service and clean truck waiting for me at pick-time.
MICHAEL HI did not have all of the moving equipment that I paid for.
Stephanie MVery helpful and friendly with great customer service.
Katonya OThe gas gauge didn't match the paper work. The guy at the location said it would be fixed, but clearly, the location it was returned to said otherwise and showed I didn't return it with enough gas.
John SGreat service
stanley pDavid at Champion Storage is wonderfull. He went out of his way to help us with our move. I highly recommend Champion Storage for your moving and storeage needs.
Frederick aJust slow to pick up. Windshield needed to be cleaned badly and wiper blades needed replacing. Other than that, all good.
LANCE CAmazing - the people were extremely friendly and helpful - unlike several years back when I rented in MA. I give them the thumbs up award.
richard oAgain, this is a storage facility business and U-Haul is NOT their primary concern. The guy who staffed the office was not friendly or forthcoming about our return, i.e. he hardly said a word to us and certainly didn't provide any info about whether the trailer we returned was in good condition, leaving me to wonder if we'd get billed for any dings/scratches at a later time. Then as he walked away from us he said 'You'll get a receipt in your email very soon", which we did. I'd prefer to use a full-service U-Haul location with staff who care about the business.
Donna H1 & 2nd drop-off sites were unavailable. I got the “voicemail runaround” trying to find a place droop off. 2 site put me on infinite hold. The third site was perfect. Friendly, knowledgeable person.
NICKI MIt appeared to be clean but we smelled something strange and found a small bag of weed. Could have been not so good if pulled over. Also, charged more and not sure why yet. Location and manager are excellent and definitely will be back.
sally c