Best customer attention and very honest I recommend to the community.
RIGOBERTO R
Customer Reviews for Champions Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sergio the salesman at the U-Haul rental was extremely helpful kind efficient. I would give him five plus Stars if I could. I will definitely be doing business with him in the future. Thank you Sergio
Caroline ZPoor customer service at rental location. Needs more training shouting out my credit card info so everyone could hear it then truck had to be cleaned before..wasnt fully reeady sat there way longer than necessary..he Did not know how to change how long I needed the truck cause I was told it would be cheaper the less time i had it I returned the truck the next day so hopefully I'll get refunded something
Cody MNot his fault, Equipment was not up to the usual cleanliness standard. Owner was incredibly apologetic and offered numerous times to sweep out the truck bed. Due to the recent storm, the cab (mats only) and bed to the truck had evidence that it had been turned in in the height of a rainstorm. The man was very nice, however had some difficulty with the interface. Again I watched as the system changed his input, and refused to bring up my identity information, even though as he put it I'm a frequent flyer (should have been offered a glass of champagne according to him). A couple of notes. Only upon returning the truck, did I discover the limited offer of a free months rent on storage. As I had allready lined up and paid elsewhere, it was a surprise to me. Two takeaways for the system, software or training issues include. I requested to be pre-charged for two days extra due to not having pre-arranged storage on this end, And I requested at least 50 extra miles added to the rental again due to not being sure how far I needed to drive to get to the new storage facility on this end. As it turned out, I was able to arrange a 10' x 15' unit close to here with 12hr access. I ended up needing neither added amenity, but you lost out on the potential added income, and storage customer, at a cost of my added stress and anxiety level.
Beryl JNothing. This location and it’s owner knows how to treat people and handle whatever you may need.
Aaron CSergio was extremely professional and made sure my moving experience was as easy as possible!
Hali S