Customer Reviews for Changing Things Up
(U-Haul Neighborhood Dealer)

14 reviews

121 Taylor St   Cannelton, IN 47520

(812) 619-9251

Location Hours

  • Mon: Closed
  • Tue-Wed: 10 am - 5 pm
  • Thur: 12 pm - 7 pm
  • Fri-Sat: 10 am - 5 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(812) 619-9251

121 Taylor St
Cannelton, IN 47520

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Wed: 10 am - 5 pm
  • Thur: 12 pm - 7 pm
  • Fri-Sat: 10 am - 5 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ryan V. 
Rating:
4.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Mandi was extremely helpful and made our experience, which had been a trying move, more bearable. She went above and beyond!! We would rate her with 11 Stars and definitely recommend her to anyone who needed a uhaul.

Kathy S. 
Rating:
3.0

We dropped the truck off after hours and tried the self check out but the link wouldn't work.

Kaci M. 
Rating:
1.0

Location was closed when the Uhaul website said they would be open. No one was around when I arrived to drop off the truck.

DEREK R. 
Rating:
1.0

we called the lady and let her know we were on the way and what time we'd be there. she said Ok. However when we got there(@ 8pm after driving 16hrs to pick it up. We had to Wait an hour for her to hunt up the appliance dolly she apparently let her freind in a trailer behind her use it & the truck was dirty and stunk. This was our worst experience ever!!

BART M. 
Rating:
5.0

Absolutely nothing. The lady that owns the place is the most beautiful woman I have ever seen

Edward O. 
Rating:
3.0

We made reservation through U-Haul. No one explained all the hidden fees we'd be charged. We thought we would pay $39.95 plus 80 cents a mile. Most we'd pay, maybe $50. It was $73!!! Ridiculous for intown moving.

Chase A. 
Rating:
5.0

I would recommend them to anyone

Kevin B. 
Rating:
4.0

Horrible experience. We were notified the night before we planned to use the Uhaul that our selected location was out of trucks.. but we didn't book a truck, we booked a trailer. So we called Uhaul corporate customer service to see if the unavailable truck applied to our trailer as well. It did. The customer service representative gave us a new location to pick up the trailer, it was in a different state and a 40 minute drive from our original pickup location. We asked if there was anything available between our original pick up location and where were we're headed (Uhaul pickup was in Owensboro, KY but we were planning to drive to bardstown, KY to actually load the Uhaul). Without even checking the representative told us there was nothing else. We would have called other locations, but by the time we were notified of our unavailable trailer (after 6 or 6:30) , Uhaul stores had all closed. The representative then told us our trailer SHOULD be available at 10 the next morning, but it hadn't technically been dropped off at that location yet -This turned out to be an utter lie; the Uhaul location we went to told us that they hadn't rented out that trailer size and were not scheduled to receive one. Additionally, the representative had been wrong about the operation hours of the new location. We drove all the way there to find that the location wouldn't open for 2 more hours. Luckily we were able to get ahold of someone and they opened early for us. After all of this, we asked corporate Uhaul for a discount or coupon and were told this was standard procedure. If I can avoid using Uhaul in the future, I will.

Nicolas R. 
Rating:
5.0

Very pleased with the rental process and customer service.

MANDI T. 
Rating:
5.0

Customer did not leave a comment.

JOSE H. 
Rating:
3.0

Customer did not leave a comment.

MIKAYLA M. 
Rating:
4.0

Customer did not leave a comment.

Jared M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top