Customer Reviews for Charleston Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Charleston Storage

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mellissa H.
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Customer did not leave a comment.

MEGHAN B.
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Melinda was spectacular, very knowledgeable, and friendly to boot. Overall it was a grand experience, thank you.

Corrie S.
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Vicky K.
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Donald M.
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Very helpful and friendly, and directed me on what to do about getting a refund for the charge of the furniture pads I tried to rent

Jeffrey W.
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Jeffrey W.
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Donna M.
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Jill R.
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They didn't have very good selection. The lady at the counter was very courteous but had brought her children to work with her & had to tend to them in between dealing with us. She also had trouble with our contract & checking us in although I had already completed that online.

John H.
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Staff was friendly and knowledgeable. Prices were just as quoted no hidden fees.

Vicky K.
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Richter W.
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The staff was very helpful and courteous.

Brenda C.
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Raven D.
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Terri M.
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Jose A.
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Nothing at all,maybe having more trucks,but that depends on the region,thanks for always be there even in remote places , over all happy with the service, Thank you again am a uhaul believer!

Tabitha B. | Reservation |
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Wonderful staff. Clean facility.

Everette P.
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The lady that reserved trailer/and pick up was excellent! Sorry I don't have her name right now, but your records do. Even helped us with scenic drive directions to a near by town we were headed. She was great!

Alison W.
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Jenny G.
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MICHAEL D.
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John T.
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Shane D.
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Mark H.
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Evan T.
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Carl B.
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price seemed high for the time I had rented the trailor.

Jonathan S.
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Brandon H. | Reservation |
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Very nice and respectable staff. Helped with anything I needed even Walked to the unit and opened it up for me.

Roger C.
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Michael F.
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With the amount of time I wasted on not packing correctly added to the "time" wasted on trying to pick up the truck I could possily be unpacked by now. This isnt the case.

John H.
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Very helpful and welcoming to our new location.

jeremy H. | Reservation |
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Friendly staff, clean facilities, securely gated. Great!

David L.
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The girl working there was super friendly and helpful....some of the best customer service I have ever had.

RHONDA B.
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Gregory W.
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Barry D.
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Craig T.
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Customer service was fantastic at pick up.

richard B.
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Steve N.
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Colin M.
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Dallas H.
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Left my sons tablet in the truck, lady from office called and is holding it for me. Location was clean and easily accessible. Currently waiting call back on cleaning charges due to the mud from the pick-up locations “4 wheeler” situation

branden W.
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Customer did not leave a comment.

JimmIE W.
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was very helpful. I rented a storage building there and the gentleman was very nice. good price

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MICHEAL F.
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I made a reservation on line and talked to a representative to confirm. Upon arrival with the same information I gave online and via telephone call I was told now I ciuldntvrent the tow dolly. After leaving work a second time with a different truck I was able to rent the dolly. Overall the equipment worked great but the people I've spike with some far have gave the run around and cited me hours at my job over there incompetence.

Johnnie B.
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Pat M.
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Due to your online reservations not letting me know that my original location was closed all week caused me much delay. Also when calling into customer service they were no help. I will do my best to use another company in the future

Eleanor H.
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Wanda F.
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Eric was so helpful. I found my moving experience easier with his help. Will highly recommend.

steve J.
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Efficient location!

daniel H.
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zach T.
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Paul L.
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I had to rent another truck to move my items from storage to my new home.I ended up with the same truck I drove across country! At least I knew it ran well.Everything went fine.the person who helped ( Eric) me at Charleston Storage went out of his way to make sure my needs were meet.Very happy.

Paul L.
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I had arranged my storage unit ahead of time and Brandy was very helpful to make sure I could get in on the Holiday weekend.When I went to get the paperwork signed the person who helped me (Eric) was very pleasant and made sure that my concerns for the outside storage were meet. He was extremely pleasant and answered all my questions.I felt very comfortable at this facility and will use them for my additional storage needs.

Adam D.
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John A.
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LESLIE K.
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Troy M. C.
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KENNETH O.
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Very nice and asked if there was anything else he could help me with

STEVEN Z.
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LYNN H.
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Allan and Lee have great personalities, they made our experience of renting the truck and returning it simple. We look forward to doing business with them again in the near future. This is going to be one of your best locations.

No reviews have been submitted for this location.

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