Customer Reviews for Charleston Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Charleston Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Evan T. on

Rating:

Customer did not leave a comment.

Carl B. on

Rating:

price seemed high for the time I had rented the trailor.

Jonathan S. on

Rating:

Customer did not leave a comment.

Brandon H. on

Rating:

Very nice and respectable staff. Helped with anything I needed even Walked to the unit and opened it up for me.

Roger C. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

With the amount of time I wasted on not packing correctly added to the "time" wasted on trying to pick up the truck I could possily be unpacked by now. This isnt the case.

John H. on

Rating:

Very helpful and welcoming to our new location.

jeremy H. on

Rating:

Friendly staff, clean facilities, securely gated. Great!

David L. on

Rating:

The girl working there was super friendly and helpful....some of the best customer service I have ever had.

RHONDA B. on

Rating:

Customer did not leave a comment.

Gregory W. on

Rating:

Customer did not leave a comment.

Barry D. on

Rating:

Customer did not leave a comment.

Craig T. on

Rating:

Customer service was fantastic at pick up.

richard b. on

Rating:

Customer did not leave a comment.

Steve N. on

Rating:

Customer did not leave a comment.

Colin M. on

Rating:

Customer did not leave a comment.

Dallas H. on

Rating:

Left my sons tablet in the truck, lady from office called and is holding it for me. Location was clean and easily accessible. Currently waiting call back on cleaning charges due to the mud from the pick-up locations “4 wheeler” situation

branden w. on

Rating:

Customer did not leave a comment.

JimmIE w. on

Rating:

was very helpful. I rented a storage building there and the gentleman was very nice. good price

. on

Rating:

Customer did not leave a comment.

MICHEAL F. on

Rating:

I made a reservation on line and talked to a representative to confirm. Upon arrival with the same information I gave online and via telephone call I was told now I ciuldntvrent the tow dolly. After leaving work a second time with a different truck I was able to rent the dolly. Overall the equipment worked great but the people I've spike with some far have gave the run around and cited me hours at my job over there incompetence.

Johnnie B. on

Rating:

Customer did not leave a comment.

Pat M. on

Rating:

Due to your online reservations not letting me know that my original location was closed all week caused me much delay. Also when calling into customer service they were no help. I will do my best to use another company in the future

Eleanor H. on

Rating:

Customer did not leave a comment.

Wanda F. on

Rating:

Eric was so helpful. I found my moving experience easier with his help. Will highly recommend.

steve j. on

Rating:

Efficient location!

daniel h. on

Rating:

Customer did not leave a comment.

zach t. on

Rating:

Customer did not leave a comment.

Paul L. on

Rating:

I had to rent another truck to move my items from storage to my new home.I ended up with the same truck I drove across country! At least I knew it ran well.Everything went fine.the person who helped ( Eric) me at Charleston Storage went out of his way to make sure my needs were meet.Very happy.