UHaul completely messed up by assigning me to a pickup location after closing time, which meant I couldn’t pick up my auto transport trailer. After much time on the phone with UHaul, I decided to call this location and ask if they could help me after hours. Without hesitation, they agreed. I cannot thank the people at this location enough for picking up UHaul’s error.
Trent F
Customer Reviews for Chastants Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app was so slow The bag that's hanging in the truck was in the way It had a plate with a screw on it that poked me in the foot
Stanley CNo problems or delays with this transaction at this location. Everything went very well.
Andy AService was great. Staff was friendly and very helpful
Tamika MThe staff were more than helpful and accommodating in the process of everything.
Tommy BDon't drive down the levee road to get to Chastants. It's very, very narrow and windy. Also, there isn't much of a shoulder. But, the staff is very friendly, helpful and courteous.
Michael FGreat service! Easy process!
Sully GFamily owned business very nice people to do business with.
Oswald Anot a thing
Bennie WNo issues. Quick and fast pickup and rwturn
wr hBuddy is the real deal. Personable, experienced, and caring. Would rent from him again - in a heartbeat! And I live in New Iberia!
Kevyn WAll went well. Excellent service!
Roland JVery nice and helpful staff. I would highly recommend!
dillan cGreat service and hospitality!!
Eric VVery helpful with planning return.
KENT LExcellent customer service. Staff very accommodating and friendly.
Lindsay GAwesome service. Fast. Friendly. Knowledgeable. Helpful.
Moray OGreat service
Mark LDropped off the trailer on a Sunday, when the business was closed. But the U-Haul website clearly walked me through how to return the trailer using my iPhone. Made the return process very easy.
Benjamin AI was surprised how clean the Uhaul truck was. I even mentioned it to the guy helping me with it. Very impressed!!
Cynthia RNothing customer service was great. And the woman is stunningly gorgeous.
BRENNAN SThis location was extremely helpful. The workers were very helpful and friendly!
Annette LBuddy and the staff was excellent.
ROLAND JI reserved a truck a week before, and when I got to pick it up you don't have it at the location. Then you send me to a location that's almost 20 mins out of my way to pick up a truck . Then when I go to the location, I can't return it at the original reservation location. And on top of that almost none of my info. was in yall computer system. So a quick pick up turn into, a long process. Then had to pay mileage from that location, which was completely unfair. In my opinion I should have been waved that fee because of it being u-haul mess up to begin with!
christopher gNothing. Mr. Buddy went out of his way to male me a happy customer.
Danny BI was supposed to drop off in Jeanerette (W's U-Haul??), but location was not set up for after hours drop off. I called the phone on the sign and he said he would not open up for the drop off - it was after hours. The gate was locked with no room to leave the truck, no drop box, and the appearance of the site was very unprofessional. Looked like a auto junk yard. Get rid of that relationship!!!
WILFERD BThe 6x12 van trailer with the double doors, are a lot better then the slide up door. you should stock more of these trailers.
scotty sDrop off location was closed at noon on a Saturday. That was an inconvenience but overall I was satisfied.
Willie Hlove this location, so close to my house. this is the third time i have used the location and no problems so for.
SCOTTY SVery friendly.
DANNY BA wonderful experience!
joseph g