The manager noted “honestly a lot of places don't look at vehicles/etc between uses.†He and I had to mark vehicle damages before I left the location, which would have been documented from a previous walk-around.
Roslyn G.
Customer Reviews for Chavez Plumbing and Supply LLP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean the inside glass as well as the bugs on the outside.
JAMES M.Uhaul went above and beyond for me and my wife. 👍👍👍👍👍
Joseph H.The staff was very excellent to work with
MARK N.Customer service was excellent from time I reserved the u-haul till we turned it in. The young gentleman was very helpful and respectful. Would give a 10/10. Thank you!
Clarissa G.Nothing chavez in grants is fantastic! Perfect all the way around
LYNN W.I am grateful for the store management (Jay) for not only providing the truck on time, but assisting in getting us critical help for our loading. We could not have done this without them.
MICHAEL G.How do you justify $3,755.00 for this rental and in February I paid approximately 1800.00? I'm not criticizing Chavez Plumbing but I'm asking Uhaul corporation?
RAYMOND C.It was very simple, quick and they worked with me very well.
LAURA T.List this location first in this area.
JAMES G.Customer service at this location was above and beyond it was the best experience I've ever had renting!!
ROBERT K.Excellent customer service in the store that took the time to understand our situation and come up with a great solution.
DARIN S.Very helpful and friendly staff.
Gregory K.Let the customer know it might be parked in back lot.
Melvin D.No one was there. No phone calls returned. Hope everyone there is okay.
Frank B.None excellant customer service
SONIA G.I had to drive an hour from my house to pick up the Uhaul which was not ideal.
LINDSAY P.Not a bad location. Driving 150 miles to get a trailer was ridiculous. The staff was great and helpful and confused why I had to drive so far.
Brad J.Staff was prompt, courteous and welcoming.
CHARLES M.These guys are the best! After a long day and drive we were met with a big friendly welcome. Immediately addressed our needs to drop off and inspect truck. Attentive to n questions or concerns and extended their eagerness to be of any additional help. Does not get better than this! Thank you guys... best to your future business. Excellent customer service.... it is fleeting.... keep it rollin
ANGELA S.The manager and his associate did a great job getting me on the road as quickly and efficiently as possible. I had been quoted a price lower than what the computer gave me- so they fixed the problem without any difficulty and made it right immediately- Great customer service!!! Thanks
RONALD A L.Friendly and helpful staff. Thanks Jude!
MARY T.We rented two bundles of blankets. In the entire town of Grants NM they only had 11 blankets total. The young man we worked with was fantastic and did all he could to get us more. He even called to get our refund on one bundle of blankets. We haven't got that yet.
Willie J.Friendly and helpful. Recommended a different drop-off location which saved me quite a bit of money. New drop off location was not very far from the one I had selected.
Mark M.Keep up the good work.
JACOB D V.Great customer service!!
PAUL T.Worker wore a mask and was very friendly
Gerald L.Fast and friendly customer service. I highly recommend this location.
Julie R.Nothing at all.
Thelma D.Owners of plumbing shop very nice and helpful. Very knowledgeable as well.
CASSANDRA L.Loved the people and they were all so nice and helpful
Billie V.very nice people but needed to report damage better before renting unit.
Billy L.Everything was good. Friendly service.
Ro E.Great customer service!
Kelby Kelly F.We had to go get he truck from another city this cut into our travel time. The fire in AZ closed the normal route so we had to go around these things should be taken into consideration and no charged to the customer
Robert H.All went well. Employees very friendly and helpful.
John K.Great service and a friendly staff made having to rent a uhaul enjoyable.
Julie R.Excellent customer service
Earnestine B.Keep improving to meet individuals needs and improve technology for assistance. Answer phone during business hours.
David M.Awesome customer service.
Shane L.Nothing keep doing the same.. Very excellent service..???? very simple in and out..
Tyrone B.I only dropped off via the app and did not enter the store or interact with staff.
Tasha G.No answer
Cynthia E.Had a really positive experience with mr. Chavez and his team always enjoy doing business with you
Jerry T.Very nice person.
BENNY W.Very helpful
BENNY W.The only thing was the straps. They could always check to make sure their reinserted properly so the customer doesn't have to call for road side assistance to get the strap fixed. It was horrible and I lost out 3 hrs of my towing time to get to my location.
Stephanie A.The business where I picked up the uhaul was helpful and very friendly. They made pick up and drop off very easy. I will go back to them when I need a uhaul.
Monika S.Limited parking for 26 ft trucks. One already in lot.
Louie T.