Customer Reviews for Chavez Plumbing and Supply LLP

Nothing at all.

Owners of plumbing shop very nice and helpful. Very knowledgeable as well.

Loved the people and they were all so nice and helpful

very nice people but needed to report damage better before renting unit.

Everything was good. Friendly service.

Great customer service!

We had to go get he truck from another city this cut into our travel time. The fire in AZ closed the normal route so we had to go around these things should be taken into consideration and no charged to the customer

All went well. Employees very friendly and helpful.

Great service and a friendly staff made having to rent a uhaul enjoyable.

Excellent customer service

Keep improving to meet individuals needs and improve technology for assistance. Answer phone during business hours.

Awesome customer service.

Nothing keep doing the same.. Very excellent service..???? very simple in and out..

I only dropped off via the app and did not enter the store or interact with staff.

No answer

Had a really positive experience with mr. Chavez and his team always enjoy doing business with you

Very nice person.

Very helpful

The only thing was the straps. They could always check to make sure their reinserted properly so the customer doesn't have to call for road side assistance to get the strap fixed. It was horrible and I lost out 3 hrs of my towing time to get to my location.

The business where I picked up the uhaul was helpful and very friendly. They made pick up and drop off very easy. I will go back to them when I need a uhaul.

Limited parking for 26 ft trucks. One already in lot.

Very informed young man.

Chavez plumbing was amazing. They made it very easy to rent this dolly they were super friendly and helped in every way. I will rent again from this place

Jude was very helpful and courteous

Very friendly and efficient staff.

The services, professional attitude, and respect were great...awesome. Many thanks!

Excellent customer service. Friendly and courteous staff at this location. Very easy to operate large trucks and long trailers in this very driver friendly and expansive parking area with easy access.

Over all the truck was great ,was a little concerned after the fact of driving away from the rental location realizing the worker did not do a walk around inspection with us ,a hand truck was left in the back .

When I picked my uhaul it had no ac. My 2 year old, dog, cat, and myself were burning up. It was hard to keep hydrated since the water in the water bottles would get hot within 30 min or less. The owner failed to check the uhaul before renting it out to me. He told me I could wait until Friday to get another one, go to Albuquerque to get it fixed, or when I arrived at my destination, they could refund me the rental fee. I could not do the first two since I had stage arrangements made and I had told my landlord I would move by Wednesday. When I arrived at my location, they told me it was supposed to be the location where I picked up the uhaul, who was supposed to take care of the situation. I was upset. I could have been okay if it was just me. The fact that my son and pets were overheated, triggered me.

Closed on Sunday but did have drop box.

This man was so very helpful at a time when I had totaled my vehicle in the middle of nowhere. He advised me on several options that saved me a lot of money and put me in better spirits to continue a long trip back to WI. So appreciated. Honest and kind. Thank you.

See above

This is the worst move that I've ever had in my life. Probably 20-25 times. I reserved a truck several days ahead of time. No trucks available at my location. Had to drive 50 miles to pick up truck. Had to leave my car and trailer for 2 days while I loaded the truck. The attendant was great, and insisted that this was the correct size truck for my 2 bedroom apartment. It was not even close to being large enough. The truck was too SMALL! I had to throw away or give away some furniture and personal items because the truck wasn't large enough. It'll cost $2-3000 to replace the couch, table and chairs, and other items that I had to leave. When I returned to pick up the trailer and load my car, there was a different attendant. He did not know what he was doing. He couldn't even guide me in backing up the truck to the trailer. Then he expected ME to crawl under the car and hook up the chains around the axles. I'm 63 years old and not in the best of health. There's no way that I could crawl under the trailer in the rocks and dirt and crap.

The only problems encountered, were with MY eqipment. My trailer light pigtail was shot! The held the trailer for me for three extra hours!

We were double billed $141.65. Called them within 3 hours and was told it had something to do with reserving online but Chavez Plumbing and Supply could not fix it. That the bank could reverse the charge or I could call the main billing department. I fail to see why-mid move-I should have to stop everything and take care of this. The occurred on 1/16/19 and it is now 1/21/19. The bank is NOT responsible for taking care of it and they have done nothing.

Great experience!

No improvements needed here either. Jude unhooked everything for me

Better bait selection

Very easy location and professional friendly folks.

Need to have someone experienced in renting uhaul at this location. I spent 2 hours trying to rent a trailer and ending up having a nice lady on the phone rent it out to me.

Awesome service, friendly and helpful. Great location to rent U-Haul from.

When returning the trailer the youn man was very rude spent more time visiting with some friend then with customer have rented from other haul dealers never been treated that way I know they are new but that no way to treat customer Randy

Nothing, I was personally cared for via phone and in person at the store. thank you

The staff was courteous, knowledgeable, and helpful. I will definitely return if the need arises.

While the location was excellent, I am super disappointed in UHaul. I was originally supposed to pickup the truck using the electronic/phone method, this service was horrible, kept us waiting for over half an hour to verify headshot to drivers license. We ended up going inside the store after it opened to rent the truck. Because of the electronic mishaps we were in the truck a hour and half late, which also made us late for our appointment. Chavez Plumbing, excellent service! UHaul poor service!