Gerald F.
Professional, quick, efficient, and very friendly.
Customer Reviews for Cheryls Exxon
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cheryls Exxon
Marilyn P.
Very good customer service
Randy J.
Great customer service will definitely rent again
Cornesia F.
Very reliable dependable. Needed a last minute uhaul and was able to accomodate.
Wanda B.
With the money I had to spend, I expected a trailer that didn't have a broken leaf spring. Uhaul put my elderly mother, my fur babies, myself and my boyfriends life in danger. The trailer swayed so bad after we got on the road. We could only go at slow speeds and when we broke down, we set on the side of the road for hours. With a. Elderly mom and all my fur babies in this excessive heat....I think I deserved a bit of a discount. I do have a upcoming move and I will not be using Uhaul! I value my life!
teresa F.
Nothing
WILLIAM H.
No real Improvement needed here. Cheryl was to the point accurate kind did not waste any of our time with nonsense or JibJab. Good location highly recommended
Keira R.
Everything was perfect
Cinde H.
Cheryl is wonderful to work with --
James G.
Fix computer issues. From the 29th of feb to the 8th of march is 8 days. My rental was 8 days travel. But unit was due back the 7th. And managers especially in lake jackson la. Need to have compassion for the customer...
Gary R.
The combination for the afterhours lock box was wrong! The uhaul rep on the phone basically told me I was out of luck
Darrel M.
Easy to use very freindly
Denise W.
This location was especially nice and the rep was very professional and pleasant. She made the drop off process hassle free and made a great first impression for the city of Wharton.
johnoton P.
Cheryl was great, friendly and made the experience great!!!!
Misha S.
Everything was great.
Michael F.
We have rented for Cheryl's on several occasions and the service and vehicle has always been like expected and promised.
william G.
Oustanding and friendly service as usual.
Jacob M.
Cheryl was very safety focused and took the time to help me hook up, check lights and chains. she was very professional and friendly.
Cristobal R.
Again impressed with the customer service provided.
Linda S.
Customer service was great! Check-in was fast and easy!
Robert S.
The staff was friendly and helpful
shoppa F.
Great experience
Pedro G.
There's not much to improve ver customer service the person was real nice and took me to my unit help me hitch it up and got me on my way
JAMES B.
The experience was great wouldn't change a thing.
James S.
Too far away and this wasn't the location I reserved and set up express check out at.
Bryan R.
They give us the wrong code to the safe box. We were there a while trying to figure it out. Called customer service and told us they would call back and it took them more than 5 mins to call back. but other than that I really appreciate the "after hours" pick up for the people who work all day and can't go while bussness hours.
Debbie B.
The service was great. No complaints
Kevin K.
Nothing . Cheryl was awesome! Great service!
LEE D.
We have used Cheryl's a few times before and she has always been great. Her vehicles are always in great condition and she is so helpful. This recent rental was due to having to evacuate for Hurricane Harvey. I highly recommend this location for uhaul rentals.
Jamie D.
Cheryl was GREAT!! I was in and out in no time and the service was outstanding!!!
David E.
Although there were two U-Haul locations closer to me in El Campo, they were not open when they were supposed to be. I went to Cheryl's in Wharton and she was open on time...and she was still open at the published closing time. WELL DONE CHERYL! I'll be back.
IRMA C.
Have the vehicle full with gas prior to being rented out.
DONNA C.
point of pick up was great....one of the best Uhual experiences i have ever had and i had many..stopped using you guys for years because of a incident on cross country move i had and a totally inappropriate, unprofessional, ridiculious mechanic and his employees and their nonsense in Chattanooga Tenn. If your company had more locations like the one in Wharton Texas I would use you guys more.....Above and beyond
Virginia L.
Nothing all was good. Very professional and friendly customer service.
mangess P.
Send them all to this location!
Ann K.
Not open when returned on post holiday.
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