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FRANK S
Customer Reviews for Cheryls Exxon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was exceptional
WILLIE HThe location was closed the weekend I dropped the trailer off, but it was easy to find and there was enough space to leave the trailer
KATRINA BDropped off after hours
Steven CThe lady was very kind.
MARIA PWould definitely recommend renting a truck from u-haul. It was the easiest process of picking up & dropping off.
TIMOTHY RCheryl is awesome. She took incredibly great care of me. This was a tough move for me but she made me feel like she cared. Awesome place and person.
WENDALLYN FProvide the equipment customers pay extra for.
DAVID RYes I will recommend this place to a friend Thank you for the service keep up the Great work
HERMAN VExcellent service at this location!!
SION SNothing more, it is great working with Cheryl's, very dependable and very professional.
EVA COnly used this for drop off so no interaction with the employees. The place could use a renovation.
Jacky FI had the best welcome and services from Cheryls Exxon, they were awesome. Yes I would highly recommend this location within a 100 miles radius! I will also use them for my moving needs near or far.... Thank Them So Much. Henry Lilie El Campo, TX.
HENRY LService was amazing... I would 100% recommend this location to pick up/drop off your Uhaul needs....
LYDIA FThe service was impeccable. This was the nicest lady I have ever met. She was so understanding and hardworking as well. I look for to renting from her again. Thank you so much!
DETRICH HThe website and app don't work well for checking out or in a vehicle. I had to talked the same picture 5-7 times and the first one popped up when it finally got out of camera. The system is buggy.
Arielle RN/A
JESUS GNothing to improve this location is the best only if other locations were like this one Cheryl's never disappoints
Mark GThis seemed to be an older trailer than others I have rented. The rails along the walls would not accommodate my bungee cords as they normally do —I couldn’t strap items to prevent movement during travel, and the couple of metal rings along the floor weren’t very helpful. There was also a lot of dirt on the floor inside the trailer when I picked it up.
KRISTI KVery polite
MIKE HThe BEST!!
Dan GThe cab of the U-Haul was leaking. Some of my boxes got wet. I did call Cherry Exxon to let her know, other than that it was no there problems. I did take pictures of where the 2 leaks were I will recommend anyone to go to Cheryl Exxon to react a U-Haul. She is Very friendly. Thx dear
linda hNo one was there when dropping the trailer off!
CHARLES -Dropped off after hours.
David WCheryl's Uhaul service is very professional, clean and quick service. Thanks Cheryl.
Angletta LWonderful lady. She even knew how hard our trip was.
Darcy LNothing, experience was great, thanks
LEE MQuick service
LORETTA RNot a thing
Glenn LSheryl was extremely helpful and knowledgeable the best experience for a U-Haul rental. I’ve had in my life and I have rented many before. You would be well advised to rent from this location above all others she was extremely excellent
james lA very helpful staff and a pleasure to deal with.
Michael TCheryl’s did an excellent job. Found out the wrong trailer was assigned. Waiting for Uhaul to reverse the charges for a toll I did not use
Kevin TGR8 Customer Service!!!!!
Michael MEfficient and helpful
Carolyn SCheryls Exon is a great friendly spot to pick up a uhaul. They make it very convenient and easy. Excellent service!
Kristen MAll was organized, accessible and well planned
Dan GOrganized and very helpful !
Colin SAll went well however the AC went out half way through my journey. Two hundred miles without AC in 90° plus weather. A bit warm, clothes totally soaked in sweat.
Lay AFriendlier service.
JOSEPH GI had no issue with Cheryl's Exxon as far as my trailer rental. The only issue I had was with U-Hauls app that I could not do a check in with the trailer. It would not accept my photo verifying that it was clean inside on the U-Haul app.
Maurice BDon’t need to improve anything. Great service.
ROBERTO HEverything was great
DOLORES GCheryl's Exxon has been in our town for many years and has always provided great service
Norma QCheryl is very professional, courteous, kind and friendly. Vito Losito
Vito LNothing
FELICIA SKeep providing great customer service.
RODERICK BProfessional, quick, efficient, and very friendly.
Gerald F