Customer Reviews for Chevron 783

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chevron 783

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Michael M. on

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Customer did not leave a comment.

heather E. on

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chad S. on

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PEGGY J. on

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Matthew C. on

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I had an online reservation for 11:00am. I get to the store(uhaul is inside a shell station) the gas station owner said uhaul person wouldn't be in till 12. Called area manager Kevin. He stated they should be there. So he called associate and couldn't get ahold of him. So I waited till 12. Still no uhaul associate. Was told they would be in at 2. Even though they were suppose to be open at 11am. Finally the owner of the gas station told area manager he would help me if it was ok. Gas station owner told Kevin the uhaul associate is never there and he has to deal with uhaul services. So area sales manager allowed gas station owner (matthew) to give us keys. So I wasted 2 hous was not able to get uhaul until 1:00 even though I had reservations at 11:00. Same issue when I returned uhaul at 1:00 nobody was there to book in. Very unprofessional experience. I am thankful Kevin and matthew worked together to help me the best they could. But if I can help it I will not rent from uhaul ever again. Customer service is horrible. And wasted alot of our time

Karen M. on

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Check-in took way too much time since I had already pre registered. But this was a problem with the UHaul system, not the location employee.

Jerry B. on

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JAMES S. on

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It's a gas station/casino... Maybe put your locations separate from those kinds of activities?

Bobby M. on

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Yolanda G. on

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Nothing

Michael S. on

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What a disaster! They did not know what they were doing. It took forever to get the trailer and then he said he didn't know how to hook it up to my car.

patricia K. on

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David B. on

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Gary D. on

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Frederick M. A. on

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