Customer Reviews for Chevrons Gas Stations
(U-Haul Neighborhood Dealer)

Rating:

2.0

The vehicles were parked across a busy street from where you picked up the key. The mileage screen had an error message to service some part of the vehicle and not a way for me to answer how many miles I drove. She cashier that gave me the key would wait on every gas station customer as they came in and I had to wait 40 minutes for her to finish the UhAul transaction on a cell phone She said just take this key and which ever one it corresponds to, just take that one. The entire pickup process was pathetic and rediculous. I will never get one from this unsafe location.

Rating:

3.0

The truck requires engine or power train maintenance, or both. The truck was provided to me on empty. The clerk requested that her supervisor allow her to fill the tank. He refused; I had to add fuel which then gave the next person less than a quarter of a tank. The check-in process took over an hour. The clerk handling the check-in process did a great job maintaining communication.

Rating:

4.0

Give me a receipt hard copy

Rating:

1.0

I am a old women no one there to help me get a car dolle and I had to get it on the by my self it took a hour to get it

Rating:

1.0

Was over charged for fuel. I have picture of fuel and it is not low as the person says and charged me $103 for 16gallons of fuel. The uhal was not 16gallons low when dropped off. I did not receive the $40 rebate that I was told would go back on my card, instead I was charged $103

Rating:

3.0

The truck had a cigarette pack left in the cup holder area. There was also something sticky around that area.

Rating:

1.0

I had to be on the phone for over an hour past my reservation time. It put me behind schedule moving and was extremely inconvenient

Rating:

5.0

Perfect customer service! Keep it up! Great help!