Customer Reviews for Cheyenne C Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cheyenne C Store

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Kieron K. on

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Francis J. on

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I have always enjoyed good customer service at U-Haul except for one extraordinarily bad experience Saturday August 19th. I live in Steinbach and booked a trailer for pickup 1030 hours from Kal Tire. I got there on time but a 'Chris' informed me they had no record of me having made a booking. The way he imparted that information left a lot to be desired. He actually said: "Do you see a trailer in the parking lot?" I tried to explain that I had already checked in but he was so rudely dismissive it is still bitter in my mouth. After contacting Customer Service, an alternative booking was arranged for me to pick up at Cheyenne C-Store; St. Agathe, where I received the customer service I have always expected from U-Haul. That 'Chris' gentleman at Steinbach Kal Tire has no business dealing with customers. He spoils the reputation of an otherwise sterling organisation.

Robin S. on

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Suzanne M. on

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The best part was leaving the uhaul there knowing i was done dealing with those idiots that screwed up our booking right from step 1

gordon L. on

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Victor L. on

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Was very convenient for me. Staff very helpful and friendly. Would definitely go here again. Thank you!

Ievgenii B. on

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tommy A. on

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The pick-up and return of the 6x12 enclosed trailer were right on time. The attendants on each end were friendly and helpful in attaching and detaching the trailer. The cost of the rental unit wa set at a good price for my need. Thank- you U-Haul!

Malissa D. on

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The staff went above and beyond to help us for our rental. Any other depot we spoke with didn't seem interested in our questions and ultimately would have cost way more than we would have expected. I would highly recommend the ste Agathe location!

Gaby C. on

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Clerk seemed confused & very hard to understand but english not his first language but everything else good

Reynold L. on

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Jerry R. on

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My name is Jerry Rentz I booked a trailer from you a week before and when I showed up in Winnipeg I had to go to two locations and also it took 4 1/2 hours to get my car haulier that I reserved a week before went to that location that I was told did not have it Went to the next location that was about 48 km away and they did not speak English and all of this was very bad the best experience was taking your fucking U-Haul trailer off my truck where I was supposed to drop it off I will not dro went to the next location that was about 48 km away and they did not speak English and all of this was very bad the best experience was taking your fucking U-Haul trailer off my truck where I was supposed to drop it off I will not recommend a U-Haul trailer to anyone that I know worst experience of our rental ever

kari P. on

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James P. on

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chad L. on

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BRITTANY G. on

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Just a little more training. Helped him out a bit with my previous uhaul knowledge. Otherwise super friendly, I've known him 2 years sad to be leaving Ste agathe.

henry H. on

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