Completely satisfiedWilliam E.
Customer Reviews for Chiefs Mowers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mobile drop off is awful! Tried calling both locations regarding issues with drop off - awful! Took all pictures, answered all questions (and that took way too long) and when I got to step 4 - it reverted back to page 1 - Return my Vehicle.On hold over 20 minutes and received no resolution. Then received an invoice for an additional $119.... I don't think I will rent uhaul again - too many other options.Richard C.
Self checkout easy. Only comment is to clarify where key box isJessica S.
Pick up and drop off went incredibly smooth. Staff was efficient professional, AND friendly. Can't wait to rent from them again! Thanks to all at Chief's Mower.val B.
trailer had some debris and screws in itFred M.
Horrible place I have been renting U-Haul for long time and I always have a good experience that store they rip people off they don't mention any fees I Was never mentioned any coverage for the insurance I was charged $50 plus extra day I spoke to the people there they absolutely have no clue they just add fees without customers consent Do not rent from this place stay away horrible horrible customer experienceVINE B.
All was good. In the truck, the dolly was not locked and I used my own, so assuming I will not be charged. But location and experience was good.Brett W.
The person entertained us was so nice and very helpfulâ€¦ He saved our day today. Thank you so much.myrna C.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Michael B.
Found no spot to return key... left it on floor of truck.michael F.
Customer did not leave a comment.David M.
Fuel gauge on truck inaccurate (and not close).Gene A.
Customer did not leave a comment.Tom K.
Customer did not leave a comment.John S.
Customer did not leave a comment.Theodore F.
Best U Haul experience I have ever had. Nice work. Love the check out App as well. Easy and flexible.,Kent H.
Unfortunately the hitch on my truck failed due to corrision I did not see earlier. U-haul roadside assistance responded well and no harm to any other vehicles on the road.Milton H.
Nothing. The venue is a small engine repair shop, lawnmowers, generators, chainsaws everywhere. It's perfect for what it is, and a rep to boot. Not your idealized rental counter. But it mattered not. The people were awesome; friendly, efficient and accommodating. The machine was spot on and did the job. No complaints whatsoeverchristopher C.
Customer did not leave a comment.Paul N.
Customer did not leave a comment.Randi F.
Customer did not leave a comment.Richard J.
Customer did not leave a comment.Gavin K.
The entire transaction was seamless, and the group at Chief's Mowers that helped me out was very friendly and helpful. I will definitely be recommending this location to others who need a rental truck.Heath L.
Customer did not leave a comment.Nancy T.
had the trailer hooked up in no time, and the staff was business like and professionalJames M.
No one was there at 4:45, which wa during their posted business hours. We were able to use the app to drop off the truck. When I called the next day (again during business hours) I got an answering service machine and no one has called me back.Samantha F.
Customer did not leave a comment.Alexandria L.
Customer did not leave a comment.Lisa F.
I rented a 6'x12' trailer. Unfortunately, the equipment needed to unhook the trailer from the truck wasn't included and I wasn't told of such, which stranded me in New York for one week without any means of transportation.jennifer F.
Customer did not leave a comment.JOHN T.
Nothing. I loved the cargo van. And it was easy access to get into and out.AMANDA R.
Awesome customer service, awesome value... I will never go anywhere else.Anne Marie B.
Customer did not leave a comment.JAMES L.
Customer did not leave a comment.Kristen D.
Customer did not leave a comment.robert V.
Customer did not leave a comment.JOSEPH K.
Chief's Mowers were polite and responsive. The truck had old cigarettes in the ashtray and it smelled like smoke, but the truck ran fine and we had no issues.GARY S.
Customer did not leave a comment.BRENDAN L.
Excellent staff!TRACY HELEN H.
Customer did not leave a comment.Eric H.
Excellent customer service! I had to make several changes to my pick up date and they were very accommodating. The truck was new and very clean!Karen R.
Customer did not leave a comment.georgette S.
Customer did not leave a comment.CHARLES B.
Good customer serviceRichard M.
There was a break in the trailer wiring near the connection to the car wiring. When we got into a rain storm (wires got wet) we blew a fuse, trailer lights were dead ... which turned into a multiple stop & multiple hour adventure, trying to complete our trip without killing anyone. (Fuse replaced many times, multiple people trying to help us find the problem, including a UHaul place in Nanuet, NY) Finally got to Maine, mentioned the blown fuse problem, Dan (the guy in Maine) knew what to look for and instantly found a break in the trailer wire. Problem located.Warren W.
Van was very clean, paperwork was very fast, drop off was easy. The price was reasonable. I would use them again!!Anne Marie B.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.David M.
Customer did not leave a comment.mark P.
Customer did not leave a comment.MADHAV S.
Nothing. Everything was excellent.HERBERT K.
Customer did not leave a comment.SUSAN A.
Customer did not leave a comment.eric M.
Customer did not leave a comment.Ed N.
Making reservation online, several times they changed pick up address making it very inconvenient for me causing me to pay for extra milesâ€¦.. every time this happened. Not a good way to do businessDavid D.
Customer did not leave a comment.TERRANCE P.
Customer did not leave a comment.George S.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.ANA G.
Customer did not leave a comment.Scott M.
Too far for pick-upDonald L.
Customer did not leave a comment.dominic I.
Clarify that Truck share 24/7 is not actually as it appears. It does not work as advertised and when there is an issue, the representatives are unable to assist.KATEL T.
Customer did not leave a comment.Alex C.
Customer did not leave a comment.Rocky M.
Monile check in easy and straightforward! Price fairSusan B.
Customer did not leave a comment.Justine J.
Customer did not leave a comment.MICHAEL G.
I can't think of anything that is in need of improvement. The gentleman at Chiefs was very friendly, thorough, approachable, and polite. It was an excellent experience!ann F.
My experience was so wonderful.LISA D.
Customer did not leave a comment.Thupten T.
Customer did not leave a comment.GREGORY M.
Guys were great but this was the second stop as the place where I was supposed to pick up the truck did not have it. Also, truck has crack across the entire windshield.Scott M.
Customer did not leave a comment.Tyler P.
Customer did not leave a comment.Gregory M.
Customer did not leave a comment.DEBORAH T.
Customer did not leave a comment.Dave J.
Customer did not leave a comment.Robert L.
I was overcharged by about $20 and when I pointed it out i got no response.Benjamin C.
Customer did not leave a comment.AMY H.
Customer did not leave a comment.stephen R.
Friendly and helpfulthomas Y.
Customer did not leave a comment.OLORUNFEMI A.
Customer did not leave a comment.KRISTINA K.
From pick up to drop off all was a smooth and professional experience. We will use again!! John T (Wakefield)John T.
Check-in by phone on arrival was complicated. My e-mail and my phone# would not get me in.John G.
I did not communicate with anyone directly because they were closed. I just used the drop box for returning the key to the truck.PAULA G.
Chiefs is always there when I need A truck and could not be more accommodating. UHaul is lucky to count him among their vendors.Toni C.
Customer did not leave a comment.steve M.
Customer did not leave a comment.sandeep U.
Customer did not leave a comment.Alexander B.
Customer did not leave a comment.Ryan G.
Customer did not leave a comment.sean F.
Great Service form the beginning to the end!Thomas S.
Customer did not leave a comment.Helen J.
Customer did not leave a comment.Charles O.