Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The experience was excellent from start to finish. I was in and out quickly, and the trailer was ready to go when I arrived. The staff helped attach the trailer and ensured all connections were secure. Drop-off was just as smooth and exceptionally well-handled. Highly recommend this location!
Charles H
Rating:
5.0
Customer did not leave a comment.
LAWRENCE R
Rating:
3.0
Customer did not leave a comment.
TERESA R
Rating:
5.0
Customer did not leave a comment.
BENJAMIN P
Rating:
5.0
Customer did not leave a comment.
VARUNA A
Rating:
4.0
offer a long term rate for extended use.
Michael C
Rating:
4.0
Customer did not leave a comment.
THOMAS M
Rating:
5.0
Customer did not leave a comment.
GREGORY M
Rating:
4.0
Customer did not leave a comment.
Glenn C
Rating:
5.0
I only rent from chefs mowers on post road north Kingstown. They are the best
laurie r
Rating:
5.0
Customer did not leave a comment.
JOHN G
Rating:
5.0
Very friendly place. Easy check in and return procedure. Clean vehicles and always readily available. Highly recommended
MERAJ Q
Rating:
5.0
Very good on all counts. Would recommend. Accommodating to changes we needed to make. Pleasant personel.
Michael B
Rating:
1.0
Issues with drop off!!
COLIN A
Rating:
5.0
Seriously, the cost per mile $1.49 is quite steep. The mileage cost me more than the truck for 3 days. The gas to put in the truck was only $11.52, the truck was $60.oo or so, then the mileage was $70. Way to expensive. for the mileage.
SUSAN F
Rating:
5.0
Customer did not leave a comment.
Ralph E
Rating:
5.0
Customer did not leave a comment.
ARTHUR A
Rating:
5.0
Customer did not leave a comment.
STEPHEN L
Rating:
5.0
Professional and friendly service! Drop off of key worked but accessing app at that very "drop off" moment was too complicated...but it all worked out just fine! Thank you.
MARK G
Rating:
4.0
Customer did not leave a comment.
JOEL B
Rating:
5.0
Customer did not leave a comment.
PAUL V
Rating:
5.0
There are some significant pot holes at edge of the road in the driveways of the trailer pick up lot.
JEROME P
Rating:
5.0
I was charged for a dolly, that I didn't get.
LISA D
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER F
Rating:
5.0
Customer did not leave a comment.
Henry S
Rating:
3.0
Customer did not leave a comment.
GEORGE J
Rating:
5.0
Customer did not leave a comment.
Angelina F
Rating:
5.0
Couldn't haul my trailer as the light receptacle on the truck didn't work. I had to use my friends truck to haul my trailer. Will not rent again from this location.
JOSEPH J
Rating:
3.0
Customer did not leave a comment.
JOHN L
Rating:
5.0
Customer did not leave a comment.
ROBERT M
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Customer did not leave a comment.
Timothy R
Rating:
5.0
Always a great experience working with this place
KEVIN K
Rating:
5.0
MaryRose and Dave are the best. Seamless rental experience. Highly recommend this location.
David S
Rating:
4.0
Customer did not leave a comment.
RAYMOND M
Rating:
5.0
Customer did not leave a comment.
THOMAS R
Rating:
5.0
Customer did not leave a comment.
STEVEN B
Rating:
5.0
Customer did not leave a comment.
Robert P
Rating:
4.0
The after hours access was not easy , or ideal. Made it really difficult
NICHOLAS G
Rating:
5.0
Fast service
RAYMOND L
Rating:
5.0
Customer did not leave a comment.
PAUL P
Rating:
5.0
Customer did not leave a comment.
PATRICK F
Rating:
5.0
The people at Chiefs Mowers are very helpful. provide good instructions. Everything goes smoothly.
Christopher F
Rating:
5.0
Customer did not leave a comment.
MARC A
Rating:
2.0
Explained before I left that chains were too long. Told they needed to be that length. Well lets just say they dragged more than half way of my trip and chain ended up breaking and sparking. Not happy or impressed with this U-Haul rental and so happy I actually made it to my destination and actually got a flat tire because we had to pull over and fix the chains again
JOANN L
Rating:
5.0
Customer did not leave a comment.
Joseph S
Rating:
5.0
Customer did not leave a comment.
EDMOND H
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Customer did not leave a comment.
DAVID D
Rating:
5.0
Very easy rental to use last minute!! Will definitely use this location again!!!
Angel S
Rating:
5.0
Customer did not leave a comment.
PAUL H
Rating:
4.0
Customer did not leave a comment.
Josephine V
Rating:
5.0
THERE IS ABSOLUTELY NOTHIG CAN BE IMPROVED
THIS ESTABLISHEMENT WAS WONDDERFUL , FREIENDLY AND EFFIIENT
PATRICIA R
Rating:
5.0
All good. Great service.
VICENTE J
Rating:
3.0
Store was not open when dropped off.
JUANITA R
Rating:
3.0
You are extremely expensive with all your hidden fees
Cathleen I
Rating:
5.0
Customer did not leave a comment.
BRUCE B
Rating:
5.0
They were helpful and fast
CHRISTOPHER F
Rating:
5.0
Customer did not leave a comment.
RUSSELL K
Rating:
5.0
Everything was fine!
RICHARD J
Rating:
5.0
Good
WELINGTON C
Rating:
5.0
Customer did not leave a comment.
EMIL B
Rating:
5.0
Great service
JUSTIN B
Rating:
4.0
Customer did not leave a comment.
LAURENCE J
Rating:
5.0
Customer did not leave a comment.
JAMES K
Rating:
5.0
The trailer was clean, ready and functional. Everything with registration, connection and drop off went smoothly. It’s a very convenient location.
PATRICK F
Rating:
4.0
Customer did not leave a comment.
FRED M
Rating:
5.0
I have no complaints with the U-Haul and your employee's great manners very polite and courtesy.
LISA Y
Rating:
5.0
Customer did not leave a comment.
Barbara C
Rating:
4.0
Dropped off after hours no interaction with this place
BRENDA F
Rating:
5.0
Customer did not leave a comment.
BLAIR D
Rating:
4.0
I thought it would be about $40 dollars I was surprised it went up too$80, maybe you should advertise plus tax & mileage
DONNA R
Rating:
5.0
Customer did not leave a comment.
JENNY M
Rating:
5.0
Very accommodating
STEVEN B
Rating:
5.0
Customer did not leave a comment.
Jarred L
Rating:
5.0
Very helpful staff.
Jean V
Rating:
5.0
Excellent experience. The folks were patient and very helpful. I'm glad they are down the street from me.
Nancy D
Rating:
5.0
Customer did not leave a comment.
Pamela S
Rating:
4.0
Customer did not leave a comment.
BRETT A
Rating:
3.0
Customer did not leave a comment.
louis s
Rating:
1.0
Customer service folks were rude. Picked up a truck with barely more than a quarter tank and had to get gas twice because of it. WHAT A SCAM. Scummy business practices won’t use again
Steve K
Rating:
5.0
Customer did not leave a comment.
AARON T
Rating:
5.0
Great customer service, very quick at paperwork.
GJERGJI K
Rating:
4.0
Customer did not leave a comment.
MICKEY G
Rating:
5.0
Everything was great
THOMAS S
Rating:
5.0
Customer did not leave a comment.
ROBERT J
Rating:
5.0
Customer did not leave a comment.
Catherine M
Rating:
5.0
Chiefs was a great pick up place. Very friendly!
RUSSELL R
Rating:
5.0
Customer did not leave a comment.
DOREEN L
Rating:
5.0
Mobile pick up app kept crashing and was not working well