Customer Reviews for Chieftain Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chieftain Storage LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Dean W.
Rating:

Brian was excellent, had to move pickup date back one day and he was able to accommodate me and made the reschedule easy. Rate him 5 stars!!

SANDRA C.
Rating:

Customer did not leave a comment.

JESSICA K.
Rating:

Very efficient and helpful! Nothing to improve that I could see.

Rob T.
Rating:

I called Brian to confirm a time to return the Uhaul truck and he was very cordial and customer-oriented. I would definitely recommend Elm Street Storage and Uhaul (website shows "Chieftan").

BRIAN C.
Rating:

Customer did not leave a comment.

Robyn Y.
Rating:

Nothing to improve! Customer service outstanding & friendly help, always ret calls & voice mail. We had a few family crisis including 2 in town moves. Brian was great!

Sandra L.
Rating:

Brian was amazing! Very helpful

ROBIN B.
Rating:

Customer did not leave a comment.

ALISA D.
Rating:

The owner was wonderful and very accommodating. I'd definitely use them again.

Janet K.
Rating:

Brian was great! Highly recommended!!

Jeff S.
Rating:

Unbelievable service

ALISA D.
Rating:

It was an easy process.

Pat L.
Rating:

We was very satisfied with the help to get the truck rented that was perfect for our needs. The gentleman was very pleasant. If we need to rent again this is the location we would go to.

VERNOY G.
Rating:

Excellent customer service and very thorough in all aspects of the rental process.

DEBRA M.
Rating:

It's a rare find these days when customer service still is about the customer. They were closing & I said hey can we get a truck, most these days would say were closed. Not here he opened the door wide to I would love to help you!!! Wonderful experience!!!!! Everyone should rent from this uhaul in jenks 😊

DAVID W.
Rating:

Very friendly and prompt. Easy to work with thank you.

DIANA E.
Rating:

Customer did not leave a comment.

Danisha B.
Rating:

Customer did not leave a comment.

Brandon F.
Rating:

Customer did not leave a comment.

RICHARD P.
Rating:

My experience was very good. No problems.

JOSEPH S.
Rating:

Customer did not leave a comment.

Corby J.
Rating:

Customer did not leave a comment.

TERRY J.
Rating:

Brain at U-Haul in Jenks is great. Got me going in no time. Even got me a storage unit rental going while I was picking up my rental trailer. I have been a customer of Brain's on and off over the past couple of years and will continue to do so.

Richard P.
Rating:

I had no problems of getting a reservation. I had no problems with the pick up date and getting the proper equipment at the assigned time. The check out process was easy and helped to know that photos of equipment was done prior to check out to help the renter and Uhaul dealer on prior damage if any. Bryan the manager was courteous and friendly. I had no problem with the return of equipment and check in process.

Philip O.
Rating:

Absolutely love working with Brian - this was my 3rd move using his facility. He's beyond amazing.

David K.
Rating:

Nothing

Frankie D.
Rating:

10000% transparency

James B.
Rating:

People were very helpful and friendly

AARON D.
Rating:

Customer did not leave a comment.

ALBERTO Z.
Rating:

I choose the Elm and 121th street location but no one was there after waiting 10-15 min for someone to answer the call they sent me to this locations and I have to pay more millage. That was an inconvenience that put me behind on schedule and also pay more money.

JOHN E.
Rating:

Customer did not leave a comment.

DAVID S.
Rating:

Customer did not leave a comment.

WENDY C.
Rating:

Customer did not leave a comment.

MARVIN D.
Rating:

The front tires were out of balance or something. I had a VERY hard time driving it. I even felt endangered driving the truck.But I knew I had paid for the rental and I had to use it to transport my furniture. I was tensed up the whole time I was driving.

D'Aundria J.
Rating:

Customer did not leave a comment.

Cathaleen B.
Rating:

The man in Jenks was excellent! He called me and made sure my right size of truck was there for me. He went out of his way for me. Great customer service!

Asuko H.
Rating:

Customer did not leave a comment.

MATTHEW D.
Rating:

Everyone was very friendly and helpful.

Marilyn H.
Rating:

Brian does a great job.

JANET N.
Rating:

Customer did not leave a comment.

WILLIAM E.
Rating:

Customer did not leave a comment.

Timothy P.
Rating:

Brian is great to work with! Customer service is top notch!

BEN K.
Rating:

Customer did not leave a comment.

Nathan S.
Rating:

Brian was super helpful and knowledgeable. A pleasure to do business with

Daniel H.
Rating:

Someone was there available to help even before the official store hours and assisted with the pick up.

JOHN F.
Rating:

Customer did not leave a comment.

Jerry N.
Rating:

Customer did not leave a comment.

Mathew L.
Rating:

Customer did not leave a comment.

RONALD B.
Rating:

Rare personal service that exceeded expectations. Manager went out of his way to make sure the rental went perfect!!!

Samuel G.
Rating:

Bryan is an awesome guy. Thank you for the great customer service!

LARRY J.
Rating:

I can always depend on Bryan to give me prompt and courteous service for several years now. GOOD JOB BRYAN!!! Larry

Sheldon S.
Rating:

Customer did not leave a comment.

Chavon K.
Rating:

Customer did not leave a comment.

MARK F.
Rating:

I had some trouble with the ramp going back in. Had to wrestle with it a lot before it would slide in. Don't know why.

DAVID W.
Rating:

Nice to work with the staff he was very helpful.

Jonathan T.
Rating:

Customer did not leave a comment.

Roger C.
Rating:

Everything Was Xtra GOOD

ANDREW S.
Rating:

Brian was fantastic !

WILLIAM D.
Rating:

Customer did not leave a comment.

bret F.
Rating:

It was a pleasure renting the equipment from Brian. Everything was clean and Brian had us ready to go in just a few minutes. I would highly recommend using their services for moving rentals!

Shasta T.
Rating:

Fantastic service!

Brian F.
Rating:

Customer did not leave a comment.

Theodore T.
Rating:

The manager, Brian, provided excellent customer service. Equipment was ready as scheduled and online check in saved time.

Dean H.
Rating:

Great experience as usual! I have rented from Brian multiple times! 1st class service. I always pick Brain for my rentals

Adam G.
Rating:

Customer did not leave a comment.

Bianca S.
Rating:

Great service from Brian and everything was prepared for me to pick up the truck. It took less than 5 mins to pick up the truck.

Gerhard H.
Rating:

Great guy! Very helpful and friendly

Catherine M.
Rating:

Customer did not leave a comment.

Eric S.
Rating:

Can't think of anything... Great customer service and convenient pickup and drop off.

Katelynn L.
Rating:

Bryan was readily available. He answered all my questions promptly. He was also super nice! The truck was clean and perfect size.

Timothy P.
Rating:

Have rented U-haul equipment from this place twice over the last couple of months. Both times were pleasant, easy transactions and the equipment in good shape. Brian, with Chieftain Storage, is very professional and on top of things. Thanks!

Patricia J.
Rating:

I had no issues. I received great service and would use this location again.

Howard P.
Rating:

I appreciate that Uhaul was open during the COVID-19 pandemic so I could move my family into our new home. Thanks, H. Pepper

Kelly S.
Rating:

Customer did not leave a comment.

Connor T.
Rating:

Customer did not leave a comment.

Melissa J.
Rating:

Customer did not leave a comment.

Tamara C.
Rating:

Customer did not leave a comment.

Christopher P.
Rating:

I reserved my pick up for 7 a.m. When I arrived, my online pick up time was changed to 11 a.m. and I could not get my rental until the office opened. I was told that the default pick up time was 11 a.m. Would recommend that issue be resolved so people can pick up their rental at the desired time.

Brian C.
Rating:

what a great place to rent.

Dennis F.
Rating:

Customer did not leave a comment.

Alan B.
Rating:

Good Service, Nice to work with.

Stephen B.
Rating:

Brian was great to work with!!

Jessi T.
Rating:

We've used this location many times and will continue to come back.

Susan L.
Rating:

Customer did not leave a comment.

Patrick H.
Rating:

Customer did not leave a comment.

Jimmy K.
Rating:

Front door of location not marked well. Manager not able to connect trailer.

Mark D.
Rating:

I was happy when I found the auto hauler as it was. When I arrived at Chieftan Storage LLC to pick up the trailer, I found them to be very nice, efficient, honest people. I would happily return when I need another U-Haul product.

Robyn Y.
Rating:

Brian was great! Pleasant & courteous even though the office was extremely busy on a Sat morning. We needed the proper ball hitch & lights adapter prior to the rental of our trailer. He was so helpful tonus in purchasing updated & correct pieces. So kind. Great service & great U-Haul office. Thanks, Brian!!

Logan J.
Rating:

The people were nice. They actually cared about you and what you were doing. I had a small problem but they did everything they could to solve the problem and got me on my way.

Faviola A.
Rating:

Customer did not leave a comment.

Richard B.
Rating:

Customer did not leave a comment.

Tony H.
Rating:

I couldn't get the online site to work during the return process. No issues at pick up all

Charles C.
Rating:

Brian was great to work with. He was great, professional and very knowledgeable

Dwight H.
Rating:

Best service hands up and down real local hometown service

John G.
Rating:

Customer did not leave a comment.

David B.
Rating:

Customer did not leave a comment.

George R.
Rating:

Close quick friendly.

DAVID W.
Rating:

Great customer service!

Terry J.
Rating:

The attendant was very helpful and helped us put in the hitch insert, it was ours to start with. Things went very smoothly. Thank you.

Matthew S.
Rating:

Brian was very helpful !

No reviews have been submitted for this location.

Back
To Top