Owner told me that truck was right above "E", and that I'd need to put gas in and to return it with the same amount of gas that I picked it up with. I said, "SO, I'm going to return it right above E". IRONICALLY, this location is a GAS STATION! I did add gas, (Only $25 worth, as I live very close to the location.) I only used the truck a total of 8 miles over the 3 day rental. The truck was given to me with a low tire on the driver's front side. He called me at 11:00 am on day one and left a voicemail yelling that I was an hour over my rental time, when in fact, I had reserved it for 3 days. When I returned his call, he was insistent that I call Uhaul to fix the issue. I told him, "I have a total of three days and a this truck is loaded, so YOU call them and fix it"! Also advised him of the low tire warning, and he told me to call Roadside Service. Called Roadside service, and they told me to put air in it, or if I thought that it was dangerous, they could send a tech to change the tire. I got charged because I didn't return the truck with a quater of a tank of gas that wasn't in it to begin with, and also got charged for 8 miles, when I was supposed to get 60 free miles for picking it up at this location (which was not my first choice). DO NOT RECOMMEND. Next time, I'll go directly to a legit UHaul location rather than a subcontractor.
Dawn M
Customer Reviews for Choice Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gentleman at the gas station was certainly friendly, but he had to call someone on the phone and ask him where to park the truck. Then I had to take a ton of photos before I left the vehicle.
Robert b