The Manager and his staff were extremely polite, professional and accommodating. The office and the entire shop was very clean. Nothing to complain about.
KHALEEK D
Customer Reviews for Chris Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent location wonderful customer service
RAYMOND CGreat place to rent. Fast courteous service. Nice van.
JACOB EVehicle was clean and staff is friendly and accommodating. We needed the rental for two more hours than expected and the staff was very understanding. I highly recommend this location if you need a U-Haul rental.
PATRICIA JGreat Staff. Thanks again
LOUIS DVery Convenient
molinet tBest U Haul team... Thanks again
LOUIS DNothing
JONATHAN DI love these guys!
BIANCA JIt would be helpful to alert renters to the fact that they are not open on Sundays so everything must be done through their app. For me, it was not a problem, but might be an issue for others.
Rose LAlways great
LOUIS DAlways a pleasure
LOUIS DBest staff. Thanks again.
LOUIS DBest Staff... Thank You
LOUIS DBest place to rent U-Haul
LOUIS DThey are the best. Thanks again.
LOUIS DGreat service
LOUIS DTerrible Experience. I put on roughly 110 miles on a van rental for work, and was charged for almost 1,000 miles. Contract says I had the truck for a week, I had it for about 6 to 7 hours then returned way before due, same day. I was charge $612. And now it's s almost a month later and still wating on a refund... terrible.
MARIUS AGreat Staff Happy Holidays
LOUIS DGreat staff Thank you
LOUIS D`Great staff. Thank you
LOUIS DProfessional and efficient service. Highly recommended.
AVINASH SGreat staff . Thank you again
LOUIS DGreat staff Thanks again
LOUIS DChris made it very easy 😊
ALAN NEverything went very smoothly thank you so much.
DANNY Jtruck was a hazard to drive 6" of play in either direction on the steering wheel.
MURRAY SGreat service been using then for years when u need a uhaul vehicle.
MARC SI've used Chris' Service Center for a few U-Haul rentals in the past. Always easy to deal with!
NADINE SNothing
Louis LI had to drive far to pick up this truck that's my complaint all the way at the last minute i was told i can not have a truck ready at my location and go all the way to this location to get the rental in all honesty this is wrong in so many ways. Next time i need a rental i will think twice about uhaul. I will search a company that will not do this to me and then only tell me we can credit you 100 dollars back man no money can fix time wasted!!!
ernst pChris is fabulous!
Richard DEvery thing was excellent smothe sailing from beginning to end
caprice bVery friendly and helpful!
Claudia FMade the return very easy
john aTruck was old and in need of repairs.
Robert tRonny was very nice Everything was great and when I dropped it off, I dropped it off with Jose. He was very pleasant. Happy with the service.
jose dPerfect experience. Ronny was the best.
gary sI rented from Chris’s service center in Baldwin, Ny. The service was great. Ron the representative that I was dealing with was very accommodating and helpful. The location is well maintained. Outstanding service. Ron is a laudable asset.
Linda JThe owner was very friendly and informative. Liked how professional he was me and other customers.
kenny vIssue wasn’t resolved. Had to call back for resolution.
Denaee ANothing, this location is convenient and the staff could not be more helpful
Barry GThey were very friendly and helpful
Marc MNothing, keep smiling with everyone that come through your door my day was going bad and when I came across those gentlemen it made my day thank you for making me smile yesterday. 😃
cheffon AGreat people at this station. They made it easy and would definitely recommend them.
DONALD HI've rented from here before they're very professional.
Joseph SGuy was very nasty.
Sherrie Mat the drop of they never offered to help unloading the trailer .
michael GI’m a tall person so it was uncomfortable because I couldn’t adjust the seat because the steel wall behind it.
Ronnie RThe very nice gentlemen at pick up was very accommodating and pleasant.
KEITHIAN MThe guys at Chris service center were friendly and got me out no time. Would highly recommend. If I need uhaul again I’ll be coming back to these guys
Jerrell UI was charge $ 150 for cleaning
Rohan RRonnie was very polite and professional. Thank You.
Richard CEasy and affordable. The van was like new and a pleasure to drive. A/C worked amazing on cooled the van off very quickly while the weather was almost 90 degrees. Very friendly staff at Chris' Service Station. Will definitely rent from this location again in the future.
nancy cNothing, Ronny was great!
Richard DIt was quick and painless for pickup and drop off. The van was clean and in good condition. I have no complaints.
Tenesha KNo place better than Chris service uhaul
Anthony BNothing everything and everyone was great
Eugenia AKeep Up The Great Job. Excellent Customer Service.
Deborah WRon was great. Made everything easy
john aGood Evening, Everything went incredibly well besides the following points: 1) I ordered a dozen furniture coverings and the pick-up location did not have any. The employee stated that "we do not have them because no one cleans them, so we do not give them out anymore." I would appreciate a refund for the (12) furniture coverings that I did not receive. 2) I did not request a dolly in the original transaction, however, it managed to end up in my cart during payment. I knew I was not going to use the dolly and I did not use the doll. Can this be refunded? Other than that, everything went very smooth. Please reach out to me with any questions. Thank you!
Ethan GGreat Service
Richard CRonnie was very accommodating. I needed to change the time and it was no problem. Also pulls van around for easier access.
Susan V