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Esau L.
Customer Reviews for Chris Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Paperwork was inadequate on receiing the truck, and request for clarification , on -line, was not answered.
JOSEPH D.Not a thing
Patricia K.The service was great !
lara S.Was very pleased, easy ordered online picked right up ,very friendly, if you need to rent to move I definitely suggest renting from here.
Lani S.Nothing. Ronny was very helpful with the process
DWIGHTPHILIPPE G R.They changed my drop off location (from what I reserved it for online) which caused me to incur an additional $300 in charges without informing me. I am navigating the refund process now, but it is a serious inconvenience.
KEVINGERARD B.I found that the location of return was very small. Not enough space
JOHN W.The equipment was clean and not the fault of location that I had to put air in a tire 4 times during my 2 day rental.Clearly the responsibility of uhaul to ensure tires are ready to roll.The first low tire pressure warning on screen was within an hour of departure.
Peter R.This was one of the easiest rentals I have ever done Ronnie was very professional and kind would definitely recommend this location
MICHAELJ S.Very courteous and friendly Clean equipment
GLENR F.Great customer service!
samuel A.ronny is the best..
roy C.Ronnie was the guy who helped me. He was brilliant, the best experience I have ever had. He is great!
Ciaran H.There was no initially explanation of what I would be charged. I was extremely surprised at my final bill. When I called the location to understand , the person was extremely condescending and wouldn't let me get a word in. I won't be going there for a rental again.
tania P.The additional items requested in the order (hand trucks, furniture pads) were not in the truck. But there was no notice that these items were unavailable! Makes moving a heck of a lot harder.
Jasen B.Clean and well running Cargo Van at a reasonable price. Service was excellent. Van was ready and waiting for me, and I was quickly on my way. Drop off took only a few minutes. Great experience!
MARKEDWARD W.Ronnie and his team were so helpful and easy to work with. This is my second time using this location and definitely will recommend them in the future.
Kate F.Chris and the team were great!
Santiago P.nothing, it was great.
ROBERTN N.Just keep up the good work.
CAROLM B.I have rented from this location several times, rental process is always smooth and quick, Chris always looks out for his customers. Will recommend his services to all renters.
EDWIN S.very pleasent people made it easy
THOMAS C.Absolutely nothing!!!!great service..
COURTNEYA W.Updated technology needed for easier and smoother transactions.
Mike B.Nothing everything was good
Kenneth H.Nothing as far as my experience was concerned.
fedie R.None excellent ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
HEMCHAND J.Ron and his crew made sure the carrier was available and in excellent condition. It made our move easy and less stressful.
stanley R.Great services!
Deilin M.Mr Chris manager of this location was very polite and helpful
STEVESADIK H.So friendly and professional
John D.exceptional customer service. friendly and knowledgeable. recommended the best truck for my needs.
dennis F.Tank of gas on pick up was not full I returned it with more and gas and got charged to fill up tbe tank . Robbing thieves uhaik could careless there a pack of lazy morons who couldn't see past there nose
Jacques Fischer F.Everything was perfect.
AUDREYR G.Chris was very helpful. At the Rockville Station office Darryl was great to fix the wiring on our van and the desk agent was very helpful in helping us as well. Tammy at the New Jersey call center and Calvin and the team at the N.Y. call center all helped in scheduling our Uhaul. It was a fantastic team effort. The trailer worked perfectly. Thank you
Adam S.Truck was clean, everyone was helpful and friendly.
James G.Good experience.
Timothy O.Management are very professional, courteous and friendly.
ishwar J.Both my pick up and drop off locations were excellent. The guys there or incredibly helpful. Could not have been better. But, Laurie at the Long Island regional office was awful. She clearly does not appreciate having a job. She was rude and condescending to me.
CORY R.They charged my card 25 for cleaning fee. That's outrageous! The truck was clean. They did not contact me, they just charged my card. ??! Not good business!
carolyn T.Excellent customer service. Friendly and genuinely caring staff. Will always rent from Chris.
Christopher R.Best place to go for anything
steve M.Nothing. Great service
marie T.Rental location was convienant. Desk staff (Ron) was friendly and welcoming. Will definitely use again.
John M.Nothing at all great experience as always
marco G.The truck was bad and broken and u would never Recommend this location to anybody. And I hope my issue will be resolved through your customer service and your manager
Scott R.After checking the reviews, I chose the Atlantic Ave, Baldwin shop and it was a great decision. Ronnie was very professional and helpful and everything went smooth. The cargo van was newer and had an excellent ride. The shop had handtrucks, dolly's and moving blankets. I highly recommend this shop. Brian S.
brian S.Owner was a great guy so helpful!!! Will definitely use them again.
Christine O.Good
carlos N.The pick up and drop off locations were fine the problem was with the equipment. Rented a truck and a trailer, the AC did not work in the truck, was in the 90's, and the trailer had a slow leak in the tire, making it necessary to stop every 150 miles or so to put air in the tire. On a 750 mile trip that gets annoying to say the least. Complained to uhaul, they offered a $25 gift certificate off my next rental, I told them to shove it.
bob H.Nothing
Anthony T.