Customer Reviews for Chris Service Center
(U-Haul Neighborhood Dealer)

564 reviews

1001 Atlantic Ave   Baldwin, NY 11510
(Located on the corner of Atlantic Ave and Milburn Ave about a half mile sou, Located across the street from Dunkin Donuts)

(516) 379-1908

Office Hours

  • Mon-Fri: 7 am–5:30 pm
  • Sat: 7 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(516) 379-1908

1001 Atlantic Ave
Baldwin, NY 11510
(Located on the corner of Atlantic Ave and Milburn Ave about a half mile sou, Located across the street from Dunkin Donuts)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5:30 pm
  • Sat: 7 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Best place to rent U-Haul

LOUIS D 
Rating:
5.0

They are the best. Thanks again.

LOUIS D 
Rating:
5.0

Customer did not leave a comment.

FERNANDO M 
Rating:
5.0

Customer did not leave a comment.

KARRI-ANN A 
Rating:
5.0

Customer did not leave a comment.

MONICA R 
Rating:
5.0

Great service

LOUIS D 
Rating:
1.0

Terrible Experience. I put on roughly 110 miles on a van rental for work, and was charged for almost 1,000 miles. Contract says I had the truck for a week, I had it for about 6 to 7 hours then returned way before due, same day. I was charge $612. And now it's s almost a month later and still wating on a refund... terrible.

MARIUS A 
Rating:
5.0

Great Staff Happy Holidays

LOUIS D 
Rating:
5.0

Great staff Thank you

LOUIS D 
Rating:
5.0

`Great staff. Thank you

LOUIS D 
Rating:
5.0

Customer did not leave a comment.

FRANCIS M 
Rating:
5.0

Customer did not leave a comment.

NARAYAN M 
Rating:
5.0

Professional and efficient service. Highly recommended.

AVINASH S 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Great staff . Thank you again

LOUIS D 
Rating:
5.0

Great staff Thanks again

LOUIS D 
Rating:
5.0

Customer did not leave a comment.

CARLA A 
Rating:
5.0

Chris made it very easy 😊

ALAN N 
Rating:
5.0

Customer did not leave a comment.

SAMUEL D 
Rating:
5.0

Customer did not leave a comment.

Avinash S 
Rating:
5.0

Everything went very smoothly thank you so much.

DANNY J 
Rating:
4.0

truck was a hazard to drive 6" of play in either direction on the steering wheel.

MURRAY S 
Rating:
4.0

Customer did not leave a comment.

KEVIN R 
Rating:
5.0

Customer did not leave a comment.

Julian G 
Rating:
5.0

Customer did not leave a comment.

nancy r 
Rating:
5.0

Great service been using then for years when u need a uhaul vehicle.

MARC S 
Rating:
5.0

Customer did not leave a comment.

nick f 
Rating:
5.0

Customer did not leave a comment.

theresa r 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R 
Rating:
5.0

I've used Chris' Service Center for a few U-Haul rentals in the past. Always easy to deal with!

NADINE S 
Rating:
5.0

Customer did not leave a comment.

Samuel P 
Rating:
5.0

Customer did not leave a comment.

Samuel P 
Rating:
5.0

Nothing

Louis L 
Rating:
5.0

I had to drive far to pick up this truck that's my complaint all the way at the last minute i was told i can not have a truck ready at my location and go all the way to this location to get the rental in all honesty this is wrong in so many ways. Next time i need a rental i will think twice about uhaul. I will search a company that will not do this to me and then only tell me we can credit you 100 dollars back man no money can fix time wasted!!!

ernst p 
Rating:
5.0

Chris is fabulous!

Richard D 
Rating:
5.0

Every thing was excellent smothe sailing from beginning to end

caprice b 
Rating:
4.0

Customer did not leave a comment.

Salvatore A 
Rating:
5.0

Very friendly and helpful!

Claudia F 
Rating:
5.0

Made the return very easy

john a 
Rating:
5.0

Truck was old and in need of repairs.

Robert t 
Rating:
5.0

Ronny was very nice Everything was great and when I dropped it off, I dropped it off with Jose. He was very pleasant. Happy with the service.

jose d 
Rating:
5.0

Perfect experience. Ronny was the best.

gary s 
Rating:
5.0

I rented from Chris’s service center in Baldwin, Ny. The service was great. Ron the representative that I was dealing with was very accommodating and helpful. The location is well maintained. Outstanding service. Ron is a laudable asset.

Linda J 
Rating:
5.0

The owner was very friendly and informative. Liked how professional he was me and other customers.

kenny v 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
2.0

Issue wasn’t resolved. Had to call back for resolution.

Denaee A 
Rating:
5.0

Nothing, this location is convenient and the staff could not be more helpful

Barry G 
Rating:
5.0

They were very friendly and helpful

Marc M 
Rating:
5.0

Nothing, keep smiling with everyone that come through your door my day was going bad and when I came across those gentlemen it made my day thank you for making me smile yesterday. 😃

cheffon A 
Rating:
5.0

Great people at this station. They made it easy and would definitely recommend them.

DONALD H 
Rating:
5.0

Customer did not leave a comment.

Kennedi D 
Rating:
3.0

I've rented from here before they're very professional.

Joseph S 
Rating:
2.0

Guy was very nasty.

Sherrie M 
Rating:
4.0

at the drop of they never offered to help unloading the trailer .

michael G 
Rating:
4.0

Customer did not leave a comment.

Sheila R 
Rating:
5.0

I’m a tall person so it was uncomfortable because I couldn’t adjust the seat because the steel wall behind it.

Ronnie R 
Rating:
5.0

Customer did not leave a comment.

RICHARD Z 
Rating:
5.0

The very nice gentlemen at pick up was very accommodating and pleasant.

KEITHIAN M 
Rating:
5.0

The guys at Chris service center were friendly and got me out no time. Would highly recommend. If I need uhaul again I’ll be coming back to these guys

Jerrell U 
Rating:
5.0

Customer did not leave a comment.

Glen F 
Rating:
5.0

Customer did not leave a comment.

Eduard R 
Rating:
5.0

Customer did not leave a comment.

Sesamuel F 
Rating:
1.0

I was charge $ 150 for cleaning

Rohan R 
Rating:
5.0

Customer did not leave a comment.

Richard Z 
Rating:
4.0

Customer did not leave a comment.

imran u 
Rating:
5.0

Ronnie was very polite and professional. Thank You.

Richard C 
Rating:
5.0

Easy and affordable. The van was like new and a pleasure to drive. A/C worked amazing on cooled the van off very quickly while the weather was almost 90 degrees. Very friendly staff at Chris' Service Station. Will definitely rent from this location again in the future.

nancy c 
Rating:
5.0

Customer did not leave a comment.

Patrick H 
Rating:
5.0

Nothing, Ronny was great!

Richard D 
Rating:
3.0

Customer did not leave a comment.

James L 
Rating:
5.0

It was quick and painless for pickup and drop off. The van was clean and in good condition. I have no complaints.

Tenesha K 
Rating:
3.0

Customer did not leave a comment.

Joseph M 
Rating:
1.0

Customer did not leave a comment.

Jose G 
Rating:
5.0

No place better than Chris service uhaul

Anthony B 
Rating:
5.0

Nothing everything and everyone was great

Eugenia A 
Rating:
5.0

Keep Up The Great Job. Excellent Customer Service.

Deborah W 
Rating:
5.0

Customer did not leave a comment.

Diana R 
Rating:
5.0

Ron was great. Made everything easy

john a 
Rating:
4.0

Good Evening, Everything went incredibly well besides the following points: 1) I ordered a dozen furniture coverings and the pick-up location did not have any. The employee stated that "we do not have them because no one cleans them, so we do not give them out anymore." I would appreciate a refund for the (12) furniture coverings that I did not receive. 2) I did not request a dolly in the original transaction, however, it managed to end up in my cart during payment. I knew I was not going to use the dolly and I did not use the doll. Can this be refunded? Other than that, everything went very smooth. Please reach out to me with any questions. Thank you!

Ethan G 
Rating:
5.0

Great Service

Richard C 
Rating:
5.0

Customer did not leave a comment.

Ernest G 
Rating:
5.0

Ronnie was very accommodating. I needed to change the time and it was no problem. Also pulls van around for easier access.

Susan V 
Rating:
5.0

Customer did not leave a comment.

Miguel T 
Rating:
5.0

Customer did not leave a comment.

KEITH S 
Rating:
5.0

Customer did not leave a comment.

RENEE K 
Rating:
5.0

Customer did not leave a comment.

JOHNJ B 
Rating:
5.0

The app gave me a hard time in trying to rent the truck. It even told me my license was invalid and tried to force me to use a passport. The location was great and they took care of everything for me with no issues.

Jonathan R 
Rating:
5.0

Customer did not leave a comment.

Ernest G 
Rating:
5.0

Ron was Great

Glen F 
Rating:
5.0

Nothing

James W 
Rating:
3.0

The hitch on the front of the trailer was ANGLED LOWER than what we had gotten previously, casuing the bracket we bought last time NOT to work. We bought another one from this dealer for ~$32, AND THAT DID NOT WORK EITHER! We had to buy ANOTHER one from Home Depot with a lower connection. THIS WAS NOT RIGHT!!

BURT L 
Rating:
5.0

Customer did not leave a comment.

Wayne I 
Rating:
5.0

Customer did not leave a comment.

marie l 
Rating:
3.0

I got there after 5pm. Wasn’t aware it was a gas station with trucks pulled in behind. Was not aware of a drop of key box. Some what confusing. It worked out but I had reservations about it. Overall it wasn’t a bad experience had I known what to expect

Connor F 
Rating:
5.0

Customer did not leave a comment.

Ashton R 
Rating:
4.0

Customer did not leave a comment.

Luisa D 
Rating:
5.0

Friendly and competent staff made the rental process easy.

john m 
Rating:
5.0

Customer did not leave a comment.

JERMAINEJ E 
Rating:
3.0

The equipment hadn't been assigned when I arrived to pick it up. It took about 1/2 hour communicating with U-Haul to get things set up.

Sheldon H 
Rating:
5.0

Staff onsite were very helpful and friendly

william d 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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