Customer Reviews for Chris Service Center
(U-Haul Neighborhood Dealer)

476 reviews

1001 Atlantic Ave   Baldwin, NY 11510
(Located on the corner of Atlantic Ave and Milburn Ave about a half mile sou)

(516) 379-1908

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 7 am - 2 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(516) 379-1908

1001 Atlantic Ave
Baldwin, NY 11510
(Located on the corner of Atlantic Ave and Milburn Ave about a half mile sou)

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 7 am - 2 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ernest G. 
Rating:
5.0

Ron was Great

Glen F. 
Rating:
5.0

Nothing

James W. 
Rating:
3.0

The hitch on the front of the trailer was ANGLED LOWER than what we had gotten previously, casuing the bracket we bought last time NOT to work. We bought another one from this dealer for ~$32, AND THAT DID NOT WORK EITHER! We had to buy ANOTHER one from Home Depot with a lower connection. THIS WAS NOT RIGHT!!

BURT L. 
Rating:
5.0

Customer did not leave a comment.

marie L. 
Rating:
3.0

I got there after 5pm. Wasn't aware it was a gas station with trucks pulled in behind. Was not aware of a drop of key box. Some what confusing. It worked out but I had reservations about it. Overall it wasn't a bad experience had I known what to expect

Connor F. 
Rating:
5.0

Customer did not leave a comment.

Ashton R. 
Rating:
4.0

Customer did not leave a comment.

Luisa D. 
Rating:
5.0

Friendly and competent staff made the rental process easy.

john M. 
Rating:
5.0

Customer did not leave a comment.

JERMAINEJ E. 
Rating:
3.0

The equipment hadn't been assigned when I arrived to pick it up. It took about 1/2 hour communicating with U-Haul to get things set up.

Sheldon H. 
Rating:
5.0

Staff onsite were very helpful and friendly

william D. 
Rating:
5.0

this truck was filthy who ever used it was transporting cook oil or something else. the floor was extremely tacky and the smell was terrible. worst truck ever

james S. 
Rating:
5.0

The staff acknowledged me as soon as I walked in to the office and began working on getting me set up for my rental. The shop and office was very clean. They went far and beyond to help me I would recommend this location.

Zelphia C. 
Rating:
5.0

Customer did not leave a comment.

HENRYKANKAM B. 
Rating:
5.0

Customer did not leave a comment.

ANGELLUIS JR C. 
Rating:
5.0

Customer did not leave a comment.

ANGELLUIS JR C. 
Rating:
4.0

I completed the online check in but still had to wait. It was expecting to be able to show my ID and /or rental confirmation and take the vehicle.

Tarrin W. 
Rating:
5.0

Customer did not leave a comment.

carol B. 
Rating:
5.0

Great service!!! Will definitely use again. Thank you.

glenn M. 
Rating:
1.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Customer did not leave a comment.

RICARDOGLADSTON F. 
Rating:
4.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Alliot B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTOC D. 
Rating:
5.0

Customer did not leave a comment.

Esau L. 
Rating:
5.0

Paperwork was inadequate on receiing the truck, and request for clarification , on -line, was not answered.

JOSEPH D. 
Rating:
5.0

Not a thing

Patricia K. 
Rating:
5.0

The service was great !

lara S. 
Rating:
5.0

Was very pleased, easy ordered online picked right up ,very friendly, if you need to rent to move I definitely suggest renting from here.

Lani S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMR G. 
Rating:
3.0

Customer did not leave a comment.

MIGUELA C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTA S. 
Rating:
5.0

Nothing. Ronny was very helpful with the process

DWIGHTPHILIPPE G R. 
Rating:
5.0

Customer did not leave a comment.

SUSANBETH S. 
Rating:
5.0

Customer did not leave a comment.

vanessa V. 
Rating:
5.0

Customer did not leave a comment.

mark G. 
Rating:
3.0

They changed my drop off location (from what I reserved it for online) which caused me to incur an additional $300 in charges without informing me. I am navigating the refund process now, but it is a serious inconvenience.

KEVINGERARD B. 
Rating:
3.0

I found that the location of return was very small. Not enough space

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

BENSONCHIMEZIE O. 
Rating:
5.0

The equipment was clean and not the fault of location that I had to put air in a tire 4 times during my 2 day rental.Clearly the responsibility of uhaul to ensure tires are ready to roll.The first low tire pressure warning on screen was within an hour of departure.

Peter R. 
Rating:
5.0

This was one of the easiest rentals I have ever done Ronnie was very professional and kind would definitely recommend this location

MICHAELJ S. 
Rating:
5.0

Very courteous and friendly Clean equipment

GLENR F. 
Rating:
5.0

Great customer service!

samuel A. 
Rating:
5.0

ronny is the best..

roy C. 
Rating:
5.0

Ronnie was the guy who helped me. He was brilliant, the best experience I have ever had. He is great!

Ciaran H. 
Rating:
5.0

Customer did not leave a comment.

DENNISA JR C. 
Rating:
1.0

There was no initially explanation of what I would be charged. I was extremely surprised at my final bill. When I called the location to understand , the person was extremely condescending and wouldn't let me get a word in. I won't be going there for a rental again.

tania P. 
Rating:
5.0

Customer did not leave a comment.

GLENR F. 
Rating:
3.0

The additional items requested in the order (hand trucks, furniture pads) were not in the truck. But there was no notice that these items were unavailable! Makes moving a heck of a lot harder.

Jasen B. 
Rating:
5.0

Customer did not leave a comment.

miguel B. 
Rating:
5.0

Clean and well running Cargo Van at a reasonable price. Service was excellent. Van was ready and waiting for me, and I was quickly on my way. Drop off took only a few minutes. Great experience!

MARKEDWARD W. 
Rating:
5.0

Ronnie and his team were so helpful and easy to work with. This is my second time using this location and definitely will recommend them in the future.

Kate F. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

troy W. 
Rating:
5.0

Chris and the team were great!

Santiago P. 
Rating:
5.0

Customer did not leave a comment.

edgar R. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Sheryl P. 
Rating:
5.0

nothing, it was great.

ROBERTN N. 
Rating:
5.0

Just keep up the good work.

CAROLM B. 
Rating:
5.0

Customer did not leave a comment.

MAURICE C. 
Rating:
5.0

I have rented from this location several times, rental process is always smooth and quick, Chris always looks out for his customers. Will recommend his services to all renters.

EDWIN S. 
Rating:
5.0

very pleasent people made it easy

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

VERONICAA M. 
Rating:
5.0

Absolutely nothing!!!!great service..

COURTNEYA W. 
Rating:
4.0

Customer did not leave a comment.

Louis C. 
Rating:
2.0

Updated technology needed for easier and smoother transactions.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

phil P. 
Rating:
1.0

Customer did not leave a comment.

Patricia A. 
Rating:
5.0

Nothing everything was good

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Glen M. 
Rating:
5.0

Nothing as far as my experience was concerned.

fedie R. 
Rating:
5.0

None excellent 👍👍👍👍👍👍👍

HEMCHAND J. 
Rating:
5.0

Ron and his crew made sure the carrier was available and in excellent condition. It made our move easy and less stressful.

stanley R. 
Rating:
5.0

Great services!

Deilin M. 
Rating:
4.0

Customer did not leave a comment.

Roopnaraine J. 
Rating:
5.0

Mr Chris manager of this location was very polite and helpful

STEVESADIK H. 
Rating:
5.0

So friendly and professional

John D. 
Rating:
5.0

exceptional customer service. friendly and knowledgeable. recommended the best truck for my needs.

dennis F. 
Rating:
5.0

Customer did not leave a comment.

Jackie P. 
Rating:
5.0

Customer did not leave a comment.

Mirna H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy P. 
Rating:
1.0

Tank of gas on pick up was not full I returned it with more and gas and got charged to fill up tbe tank . Robbing thieves uhaik could careless there a pack of lazy morons who couldn't see past there nose

Jacques Fischer F. 
Rating:
5.0

Customer did not leave a comment.

RICHARDF Z. 
Rating:
5.0

Everything was perfect.

AUDREYR G. 
Rating:
5.0

Chris was very helpful. At the Rockville Station office Darryl was great to fix the wiring on our van and the desk agent was very helpful in helping us as well. Tammy at the New Jersey call center and Calvin and the team at the N.Y. call center all helped in scheduling our Uhaul. It was a fantastic team effort. The trailer worked perfectly. Thank you

Adam S. 
Rating:
4.0

Customer did not leave a comment.

andy J. 
Rating:
5.0

Truck was clean, everyone was helpful and friendly.

James G. 
Rating:
5.0

Good experience.

Timothy O. 
Rating:
5.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Management are very professional, courteous and friendly.

ishwar J. 
Rating:
5.0

Both my pick up and drop off locations were excellent. The guys there or incredibly helpful. Could not have been better. But, Laurie at the Long Island regional office was awful. She clearly does not appreciate having a job. She was rude and condescending to me.

CORY R. 
Rating:
1.0

They charged my card 25 for cleaning fee. That's outrageous! The truck was clean. They did not contact me, they just charged my card. ??! Not good business!

carolyn T. 
Rating:
5.0

Customer did not leave a comment.

Gail K. 
Rating:
5.0

Excellent customer service. Friendly and genuinely caring staff. Will always rent from Chris.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

nancy A. 
Rating:
5.0

Best place to go for anything

steve M. 
Rating:
5.0

Customer did not leave a comment.

Alfonso V. 
No reviews have been submitted for this location.

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