Very nice place and convenient locations.
Laura B
Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None
Benny NDo not allow 24 reservations and pickups at this location when the truck is locked behind a gate until 5 am.
Jody FHated the whole "rent with an app" experience. The app didn't work properly and the instructions were not clear. I received the vehicle with only 1/4 tank.
Ray CAC did not work. Traveled to AZ through 105-110 degree heat with no AC. Rental location would not answer phone and nobody was there during business hours. U-Haul help only said to take it by there to get more Freon. Made me and my wife ill from heat exhaustion and our pet was in heat distress.
David GKind of hard to get into location. Somewhat buried like a remote location. Convenient once figured out.
Raul PEvery time I try to upload the picture of the mileage on my phone they kept kicking me out and I wasn’t able to finish with the load until I had to use someone else’s phone.
Cynthia GLocations on weekends (when people move) seem to close early. The app (or even just using your phone) to get a truck can be a bit long, but the annoyance is how each page asks "do you need movers", then "do you need packing blankts" etc; they should just have that on one page.
Eduardo LGood customer service, pleasant experience.
patrick clocation not easy to get to.to much traffic to enter and leave
Diane OTruck was dirty
Carolyn DI would have a difficult experience had it not been for the lady that was cleaning the vehicles providing me with some help. I also filled up the tank to the appropriate level and I have the pictures to prove it, yet they charged me two more gallons. That was not ok.
Ulises RThis place by far has been the cleanest u hual I've ever rented from. The truck was extremely clean and the customer service was also very professional. Hopefully all u huals took pride the way this location does. Thank you Mr. Perales.
Jose PThese representatives were absolutely AWESOME
Yakuba Bexcellent service as always!
Emma LThey gave the wrong size truck, also I requested a 1 way and I had to return the truck to the same place of pickup, which added mileage. I will never rent from this place again. Overall the lady I spoke to on the phone was courteous and understanding.
Priscilla OEasy process, excellent customer service.
Natashia IThe only complaint i had was the difficulty getting in and out of the facility.
Marcelino CThe Sales Associate who checked me in was professional and courteous. I appreciated the easy transaction!
Don SEverything was perfect except there was no dolly as requested Hopefully this was corrected on the bill final Bill
Edward LGreat customer service!
Sherry LThe lady there is very friendly and helpful
Kim Vnothing the service was great!
Emma LUnderstand to communicate deaf people. That’s a plus.
Adam Lsimplify check in truck. check out out truck process
james lThe ladies that we spoke the day of the rental were amazingly professional and friendly
Mercedes ZExtremely helpful & friendly management. First time ever driving a van and was assured it is just like driving a car. Comfortable and easy maneuvering . I definetly will rent again soon because of service team!
Joan BRight next to the freeway.
Chris SEasy drop off process.
Shane SAir condition broken the heater was coming instead of cold air. 2nd, the passengers mirror is unsteady. I ended up putting a tape around the mirror. But the truck drives nice.
Daniel CThe van windshield was super dirty, wipers torn but other than that everything was good.
Brenda BOver charges you for stuff you don’t do and then says gas wasn’t where it was when you put gas prior to dropping off. Definitely not recommending to anyone should’ve gone through the actual Uhaul location never had problems with them.
Francisco NJust make sure gate is open for return on Mondays when it’s closed. We got there at 6:30am to return our uhaul and stir at center was closed and no way to contact anyone. Someone eventually ended up coming but it was an inconvenience. Other than that great experience.
Jaime RThe truck was "clean" in the sense that there was not any trash, but I'm not sure that I could call the truck clean. It was just kind of dusty and dirty inside. It could have used a wipe down and a vacuum.
Cindy ANothing to do whit this location but only downside was the gas gage was stock on 3/4 so I fill up all the way…
Miguel SThe lady we dealt with was amazing, and so friendly ! Will definitely use this place again
Samantha MEstán limpio y vien servido
efrain gGreat job everyone. Thank you.
Ronald SThe best U haul rental location around. Thank you.
Jason JCustomer service was excellent!!!
Peggy VEvery thing is fine there but, the street is very busy and when it's packed with cars it's hard to get in there.
Miguel RI would not encourage anyone to use them , they didn’t leave keys so I sat at the location for over 40 mins trying to rent me another truck . Then they offered a credit which was never credited I wasted time and money because they didn’t do something as simple as put a key in the lock box . Smh they fead me crap just so they didn’t j have to listen to an upset customer .
Marisa MAs soon as I started the vehicle the tire low pressure sensor was on. As indicated, I visually checked the right rear tire which looks fine. I drove it to the destination which is approximate 14 miles away. On my way the AC was also coming off and on. I checked the tire pressure with my personally owned air compressor but the pressure was at 90 psi. I reduced the pressure back to 80 as indicated in the panel but indicator light still stayed showed low tire pressure. Knowing that the pressure was manually checked at the right pressure, i drove the truck back to return. The AC cold air output was still constantly coming off and on. This vehicle needs maintenance for sure.
Maximo RGreat customer service and everyone was super helpful and pleasant. Couldn’t ask for a better experience!
DIONYSIA BParking was tight no one to assist paid for a dolly and it was not provided.
David SCan't think of anything in particular - renting and pick up was easy and only took minutes - drop was accommodating, quick and easy ! Would certainly rent here again !! Thank you.
Theodore AExcellent service! 🙂
BRYAN BTerrible service. Didn't have dolly nor blankets I reserved.
Brian BVery pleasant and professional experience. The manager at van buren location was very helpful and efficient. Thanks again.
WILLIAM MMake sure each individual rental site has the need accessories (like moving blankets) to fill the customers needs. Everything about this rental was great.
JAMES MTerrible experience
Joel PStaff was very friendly and helpful. Will return to this location
ANGEL MGreat customer service! Thank you we will be back. Super easy pick up and drop off.. thanks!
ANDREA PSuper friendly staff that was quick and efficient. Highly recommend!
A;;EN BThe u-Hual website very hard to cancel a reservation. a long wait to talk to a live customer service rep,
Joe JThe young lady at the counter was very friendly and helpful. Will absolutely rent from this location again
RUSSELL P