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Crystal S
Customer Reviews for Circle K Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I found the process difficult to do online. I will never rent anywhere there isn’t an agent to assist
Tori GReally appreciate the personal interaction and details provided by Chris to assist with return process! Double awesome! Thanks soooooooo much
Donna SThis is a “self check in” and that experience was miserable. Nothing to do with place itself just the check in experience
Marvin BIt was not clean and the seats were soaked. But the issues we were concerned with were taken care of immediatly. Thank you for that.
Travis WThe check-in process was a little confusing with the 24 hour truck share. Once that was figure out, it was all a breeze.
Adam PThe unit dog tracks & took us longer to get to our location. I called uhaul, but we did not get any refund back due to the issue. :( Not pleased at all. The pickup location was excellent to work with & had no clue about the dog tracking.
Dean WBrian was very knowledgeable about his equipment and helpful to me in picking out the proper size vehicle for my move. He was also very easy to work with and everything went smoothly. Thank you.
Ann VPickup personal needs work on paperwork.
ALAN BOriginally rented on line to pick up in Kellyville at the tool place got there to pick up and closed due to death in family called day before and left message no contact at all had to find another trailer Friday right before I left will never use them again thought someone should have contacted me from that store or corporate
tim bSuper friendly!
Rene SNo improvements needed, Brian was excellent helping me get everything I needed for the move handled quickly and professionally.
Joshua AThis isn't the place I was supposed to drop off at. The place I was suppose to drop off at was closed had to call inn and then drive to this location. Not happy about this.......
JEREMY HNothing
neal ci have picked up trucks from this location before. Owner is friendly, polite, and very helpful.
Belinda MIt was convenient as to where it was for my needs, however the overall location was not formidable for what the customers needs would be.
Jason SI needed a 10 ft Uhaul. I was told that the smallest available was a 15 ft. When I arrived, the only trucks available were 26 ft. While I wasn't charged for the larger truck, The locations I needed them at have very limited turn-around space, making the drive extremely difficult.
John H