Great location. This small location was far better than other big ones. Equipment in perfect condition, blankets were clean, very good.
Armando G
Customer Reviews for Circle S Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have rented U-Haul trailers many times. Circle S hardware was by far the most respectful and helpful U-Haul rental I have ever had. Thank you Circle S Hardware for helping me in a crunch. Tami
Tamara SCircle S hardware is the best. I can always get the rental I need at a great location and price. The staff is awesome!
Maggie EThe trailer did not tow well. Perhaps bad tires or bearings but it bounced a lot. I think the design with the super long trailer neck affected it.
MATT SBoth pickup and drop-off were very quick and easy. I'll definitely rent from this location again.
Eugene KThis place is the best and great folks work there
Ross KI don't think the breaks were all that good. I think better inspection and maintenance of the equipment is needed
Brian BVery kind.
Tiffany SGreat customer service
David CAll good, very good costumer service, also fast service.. Thanks, very recommended.. 5 stars..
Alexander MExcellent customer service! The personnel here were extremely helpful in assisting me with the pickup and return of the trailer I rented.
Jeff PGreat staff!
John SI will use again.
Earl SThis site is consistent with inventory and the staff are extremely helpful and knowledgeable.
Mark CThe workers at this location are very friendly and helpful. Overall great experience.
Daniel BThank you.......maybe backup cameras???
JOHN GExcellent customer service and very friendly staff. Will use this location in the future.
Tony JMuch better experience dropping off then picking up.
Anthony CThe information for equipment return was a little confusing. I thought all I needed to do was visit the website but I really needed to add the app and go through the app to take the return pictures.
Keith BThis place is not only a good rental place it’s a definite go to place better than any hardware store I’ve ever been to. Thanks y’all
John SCleaning
MIREYA RThe Uhaul truck and dollies I had rented were in great condition. Didn't have any issues with them.
Egan SI would not change anything. They came through when another uhaul dropped the ball.
Deborah RNothing! I dropped in with no reservation and I asked if I could rent a truck immediately. They just so happened to have exactly what I needed and off I went. Couldn’t have worked out any better. The agent who helped me was very professional and very proficient. I was in and out in 15 minutes. I’d definitely recommend anyone and everyone to this location. Very satisfied!
Brian BAlways use great place
JEFFREY CStaff had a process down, in and out in minutes and easy no hassle after hour drop off!
Anthony BThe man at the drop off never turned to look at me. Just typed in the information and said " have a nice day", very impersonal.
Jackie BNo complaints about the store but the corporate U-Haul web system needs upgrades. The checkout process took over 30 minutes due to the U-Haul website locking up
Kimberly UPerhaps help remind the customer procedure for after hours drop off.
Simon LMake sure the trailer doesn’t leak.
JARRALL FFriendly, very fast and professional
louis NStaff was amazing and so helpful. Had the trailer hooked up to the truck and ready to go before we arrived. Extremely efficient
Ricky OExtremely Professional Service always.
Thomas L11/10 service at this location. Friendly, kind hearted, and very attentive. I would recommend to ANYBODY
Taylor BThe bumper was bent and it would have been good if the staff made more of it for me as I checked in at the front desk. Also U-Haul should fix repairs like this quickly and keep your vehicles in top condition as it hits the road. What an amazing marketing tool!
SOPHIE WI was really impressed with the level of customer service at Circle S Hardware. They helped me strap in my furniture after the movers recommended I get straps for my cross-country move. And, they loaded the auto transport onto the truck, then helped me load my car onto the transport. I would recommend this location to anyone who asks.
tRACY NGreat service and assistance mount/unmounting trailer.
Gustavo PThe online reservation system allows customers to book small trucks or cargo vans for pickup after 5:00 PM. However, when we called the location directly, the staff informed us that this branch has a strict 5:00 PM closing time and does not support rentals after that time for the small pickup and cargo van. This discrepancy should be corrected. Our reservation was confirmed for 5:30 PM, which nearly caused us to miss the truck. We had to rush to the location to arrive before the 5:00 PM cutoff.
Jason RThe truck was dirty on the floor board. Check in was quick and easy however.
Jimmie SSimple. Easy. Friendly. Thank you!
Shandi MSuper easy to get my rental with courteous service. The customer service rep at Circle S Hardware was awesome.
Christiaan VGreat service!!
Louis ENothing at this time.
Dan MEasy return and fast check in of equipment
Larry WVery helpful and don’t have to wait. Overall a great experience.
Peter LNothing, pickup was fast and smooth.
MARK UVery easy to rent from circle s hardware. Truck was in good condition and clean. All adjustments were made for miles not used.
OSCAR GFriendly courteous people. Always pleasure to work with them.
Douglas L