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david N.
Customer Reviews for Circle S Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Elbert H.quick and easy
CODY S.Have rented trailers a couple of times, always very friendly and helpful, hooked up trailer, tested lights with me, etc! A definite asset to U-Haul!
Anthony H.Easy, efficient and speedy check-in and check-out
Ronald G.I have rented trailers from them several times. They have always been friendly and courteous. This is the first place I go when I need a trailer.
LARRY S.Outstanding experience. The lady hat helped me was fabulous.
Brian P.Great customer service and the equipment was perfect. Would highly recommend this location!
MICHAEL C.Female at location needs training in customer care. Very short tried to over charge me and refused to go over bill when asked. Will never go to location again
GWENDOLYN W.Great customer service
Rod F.The guy Top gun shirts was amazing and he is a Pilot also.
KAREN S.Very nice people.
JOSEPH F.The people at Circle S Hardware were very helpful and friendly. I will definitely be going back for any needs from U-Haul.
MATTHEW L.Great service! Love renting from here over other places!
JEROME G.Great southern hospitality very friendly and informative .. great customer service
TYESHIA KEYON W.Nothing - it was a great return experience.
SAMUEL B.Circle S Hardware was accommodating and efficient We had a pleasant experience.
STEPHEN K.Everything was perfect and the gentleman that worked there even double checked to make sure we didn't leave anything and brought us an item we forgot. Great customer service
CHRISTOPHER S.So polite and friendly!!! I wouldn't go anywhere elseâ£ï¸
VICTORIA B.Great location, great staff and a pleasure to deal with! Will rent from Circle S Hardware for sure in the future!
Curtis M.Very pleasant and friendly lady at front check out, possibly owner, had everything ready to go. Drop off was simple too, friendly guy but did not get names this day.
STACY D.Excellent service
CLARENCE B.Had a great experience! Not a single issue and everyone was very nice and helpful. Will definitely return!
STACY W.Simple in and simple out. Great people to work with and will do it again if needed.
Tom S.The U-Haul people are very kind and willing to help. Thank you
NESTOR G.I have rented trailers from Circle S for several years. I have my best U Haul experience with them. They are fast and very friendly and more than helpful. I don't even want to go to other U Haul locations. For example, this time Circle S didn't have the size trailer I wanted. So I changed my size choice just so I could do business at Circle S. That how much I like renting from them.
PATRICK M.Great customer service!
JORGE S.Rented here several times. Good folks. Always a pleasure.
DANIEL B.Nothing, everything was great!!! Thanks!
Tommy V.There's a closer location to me than this one, I drove farther because of past customer service. The owner makes sure you're successful. Appreciate their service greatly!
HERMAN H.Super people, always help their customers. This should be your first option for renting.
CRAIG L.The people here are awesome!!
NEIL H.Returning the equipment the location is very dark, and the cab inside light didn't work so getting the needed photos for the online return was very frustrating. The app also wasn't working for the return, I had to switch to using the website, then it worked with the photos but the app wasn't working with the camera software.
Paul C.thank you for close location!
GERALDINE T.Very disappointed that a 6x12 trailer with a ramp could not fit a 5ft wide ATV. Ended up being a complete waste of time and money since the trailer doesn't even have a 5ft opening. Would like to request a refund.
BRAD W.Send email before d-day to explain how to open the truck! We had to spend 20 min with someone on the phone to get instructions to finally … have to ask the keys at the counter… this is so far the harder customer experience we had to get a rental. The chat person wasn't able to help us but the person on the phone was very helpful. Think that your truck are sometimes park in location with no real internet. How do we do when we can't connect ourselves to the account??
Daniel A.Nice mom and pop shop. Very friendly and helpful. They tried to satisfy my rental as much as possible.
STEVEN A.We needed to change drop-off location. We called UHaul and had a one hour hold to speak to a representative. When we got someone on the line our call was dropped and we had to wait another hour on hold. Of course we were not talking to right department and when they tried to transfer our call our call was dropped once again. When we finally got to right department we were able to change location. We arrive at location and they told us they did not take trailers. Once again we had to call and get another location approved. Too much time to just change drop-off location.
RAYMOND L.I rented an open 5x8 trailer, everything went smoothly, the entire process took less than 10mins. I would recommend this store.
DONALD W.Always friendly people
CARLOS A.Muy bonito lugar
JORGE V.Check engine light was on. Said it needed oil change and would be done at drop off location. Steering wheel had a lot of play in it.
TIMOTHY W.Wanted to charge us for dropping off at the wrong location, despite it being the correct location.
Angus L.Great experience - very friendly. Kyle was very helpful getting setup.
PHILIP H.They exceeded expectations.
angela A.Everything was excellent. No waiting at pick up and drop off. Not my closest U Haul location but well worth the longer drive. Will be back.
TOM W.