The service was exceptional. The staff was always very friendly, and the owner was the best. I always recommend them. Thank you.
MARLON C
Customer Reviews for Circle S Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
RICHARD PCircle S Hardware was such an easy drop off location. Very friendly. Let us stay in the A/C while they quickly worked through the check out process. Would definitely recommend this location to anyone!
Amanda SExcellent and fast service! A++
JORGE LVery professional, easy to work with.
KEVIN KDrop off was a little crazy, as the parking lot was packed, but it was very late on a Saturday night, so not unexpected
ROBERT CThank you great service
RUSSELL DThe Lady inside the store who set up my rental was friendly, efficient, and competent. The van I rented was excellent which lookioed like i was brand-new and a perfect size for my job at hand. It was easy to drive and load and unload; a all-around fine vehicle. That will be my first priority for my next vehicle. A 100% U-haul great day. My thanks.
BENEDICT SEasy very quick great service
Nicholas BQualified and pleasant folks to deal with. Overall a good experience
Richard GBefore my trip Noticed 3 good tires and one older looking questionable tire. On my way to las vegas had the questionable tire tred ripped off I west texas causing me to call uhaul to get it replaced I had insurance so it got replaced suggesting when customer is making a long trip to make sure tires are inspected.
OLIVER GThey paperwork was easy. The service was great. All I did was back up to where the guided me. They hooked it up in minutes and I was on my way.
KENT BThe team at Circle S Hardware were excellent and very helpful.
KIT K26' Truck leaked when rained, destroyed my property.
GURBINDER SEasy drop off.
DENISE TTrailer was clean with new tires. Staff was helpful in installation and at return.
KATHY ENothing. The customer service was excellent!
DONTUA ESuper friendly people and very helpful
STEVEN SGreat service. Easy transaction.
RONNIE BCircle S Hardware staff was very professional, organized, helpful, and polite. I will use this location for all future rentals and I will also recommend this location to others.
SHANNON MExcellent business.
MARK YIssue was with checking the van back in. App would not finalize the return. Upload of pictures failed.
Christian RThe 2nd best customer service I have received in years. Returning the trailer was streamlined and a breeze.
DAVID VEverything was quick and efficient, staff was great.
ROY FCircle S Hardware is the only place we will get our Uhauls from! Excellent customer service and their crew is very helpful and courteous!
LINDA BDropped off after hours, and about broke my back lifting the trailer off the hitch and trying to move it. The owner came out finally and helped push it back into a spot. The location had both drives blocked with uhauls, which made it difficult to turn around to park the trailer. The QR code on the door would not scan either. Is what it is, I can't complain.
James BThe service and overall help at this location was second to none. Very nice people. Thank you Circle S
GEORGE SThe staff at Circle S Hardware were very easy to work with and the transaction went smoothly for pick up and drop off. Probably the cleanest hardware store I've ever been in !! Mark M.
MARK MEverything was good
KELLY HTires on trailer were well worn when I picked it up. Had a blowout on the highway at 9:00 pm. The replacing of the tire went much better than expected. Scanned the QR code on the paperwork. U-Haul responded immediately, and they could tell my exact location. They contacted a local service to replace it. They responded immediately as well and kept us informed with the ETA. Replaced the tire and was back on the road within 15 minutes of arrival. Overall was only down about an hour. Patrick from BJ's towing service was very pleasant and efficient. The overall experience of needing assistance with the blown tire gets 5 stars.
Ronald HThe truck was poorly maintained. Coolant light was on after 3 miles. Noticed trash rolled out from under the seat when I got to my destination. Wheels were shaking like it needing a balance or something. Alignment was off. Steering wheel looked like someone tried to eat it.
Chris JFantastic old time hardware store love this place !!
DERMOT OOne of the best uhaul locations I've used *****
dermot oEverything was fine, except it wasn't very clean. The cabin smelled bad and was dirty. And in the back of the trunk, there was grease that made my cargo dirty. Otherwise, it was fine. The service was excellent.
Natty BAlready have recommend someone in 2 weeks to rent from this location. Owner is a great guy. V ery personalble and friendly. Im a small business owner and I love doing business with small business America.
RONALD SHeath at the hardware store was very helpful. He worked with me to find a convenient after hours drop off.
GEOFFREY RStaff is super friendly
KEVIN MQuick and easy. Thanks
GLENN GThey were super friendly, knowledgeable and on top of their game!
BARBARA RKirrah was very helpful and professional
Timothy RThe young woman who completed the paper work for my rental to my surprise was also the person who followed me out the the location of the box trailer I rented and quickly and effectively attached the trailer to my SUV, checked all, verified the lights, and I was on my way. She was really great.
BENEDICT SGreat service, smooth and painless rental!
JORGE LExcellent service on that location. This is the second time I get rental from there and they are very kind.
JOSUE ZGreat service and friendly people!
WILLIAM RExcellent service from the Circle S hardware.
HOWARD PKnowledgeable guys, very helpful! Will be using this location in the future. Thanks
JEROMY LHaving to use the Uhaul app, downloading it to my phone, to complete a damage inspection report prior to leaving with the truck (which I HAD to do if I wasn't purchasing the damage insurance) was one problem after another. A MAJOR hassle and inconvenience every step in the process I will not forget soon. It easily added 20 minutes to getting underway, requiring me to return to the attendant for assistance at least 6, maybe 7 times. Was this punishment for not purchasing damage insurance? Or incentive to buy it next time to avoid the hassle? Makes me angry thinking about it!
JAMES A